Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
The Heartland Builders logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%78+20.3Value 15%100+15.2Craft & service penalty82−1.8Momentum penalty43−5.7Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

The Heartland Builders

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 framing contractors · 4.9★ from 133 Google reviews

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Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Heartland Builders is better than 89% of framing contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Heartland Builders is better than 78% of framing contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Heartland Builders is better than 82% of framing contractors.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Heartland Builders is better than 100% of framing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Heartland Builders is better than 43% of framing contractors.C
43
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Heartland Builders is better than —% of framing contractors.–
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Reviews for your job

Customers hired The Heartland Builders for 8 kinds of job.

The Heartland Builders for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 8 Google reviews tagged “Remodeling”

ScottLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot say enough good things about Heartland Builders. Their customer service, attention to detail, speed, engineering expertise, and overall craftsmanship are truly second to none. From start to finish, every aspect of the project exceeded my expectations. What impressed me most was their ability to combine…

General constructionCustom kitchen cabinet constructionInstall flooring
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

We had our master bathroom completely renovated, kitchen countertops replaced and backsplash added, and most of the first floor painted by Heartland. Positive: Customer service was responsive to issues that came up during construction. Workers were polite. Project was scheduled quickly after signing contract and…

Customer photo from Matthew's reviewCustomer photo from Matthew's review
Bathroom remodelingRemodelingTile work installation− Quality− Professionalism
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Heartland Builders for two jobs in my house - one was general construction/remodel work and the other was to build a new deck. The guys did a fabulous job! I found the pricing competitive. Communication with Logan was great and he answered all of my questions timely and professionally. Special shout out to…

General constructionRemodelingService not listed+ Responsiveness+ Quality
Stan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent work and easy company to deal with. Highly recommended

DemolitionRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can't say enough about the team of The Heartland Builders. Their communication, project management, workmanship, craftsmanship, and work ethic are top notch. For our kitchen remodel, each day the team showed up early, left around dinner, and worked the entire time. The team delivers on their word and obligations…

RemodelingDrywall installationTile work installation+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had a positive and enjoyable experience with the workmanship and quality of this company. I had a few projects done and was very happy with the outcome. Mr. Dillon was easy and pleasant to interact with and was thorough in explaining all that was involved in the projects. Armando was easy deal with and did a great job.

Remodeling+ Responsiveness+ Punctuality+ Quality
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They replaced my roof, installed a new HVAC system and refinished my basement. The roofers were very efficient, the HVAC person stayed late to finish the system because we didn't have AC in the summer and the basement remodelers were polite and always made sure we were happy. Great job and would definitely recommend to a friend.

RemodelingDrywall installationPaint indoors+ Responsiveness+ Punctuality+ Quality
Kenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Remodeling+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 0%Overpriced 50%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling8—
Bathroom remodeling8—
Roof installation8$12k–$24k
Gutter installation6—
Tile work installation4—
General repairs4—
Roof inspection4—
General construction3—

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