Tomas LlanoLocal Guide · 33 reviewsTotal number of Google reviews Tomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google5/5 best in town
The Home Service Pros
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%90+13.7Craft & service penalty96−0.4Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 30 interior cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 22 Google reviews · 19 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2025latest review
The Home Service Pros at a glance
Google reviewers rate The Home Service Pros five stars based on twenty-two reviews, with no owner responses recorded. Customers frequently cite window cleaning, gutter maintenance, and power washing services, highlighting punctuality, thoroughness, and competitive pricing as key benefits. Staff are described as communicative, professional, and attentive to detail, often providing documentation of completed work. No recurring criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding service quality and customer interaction.
- Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
- Reviews on this page: 22 Google reviews (21 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: August 17, 2025.
- Service: Interior Cleaning Service serving Mount Vernon, New York.
Data from Google, last updated October 25, 2026.
Score profile vs other interior cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Home Service Pros: 97/100 on this factor. Category median: 90.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Home Service Pros: 95/100 on this factor. Category median: 88.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Home Service Pros: 96/100 on this factor. Category median: 88.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Home Service Pros: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
- 5 stars22100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
- Praise4996%
- Complaints24%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1427%
- Quality & results1224%
- Would recommend1122%
- Speed & response510%
- Price & value510%
- Communication24%
- Honesty & trust24%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jorge did an excellent job with the windows at my parent’s home, he was friendly, communicative, early, and thorough.”
“They were punctual, respectful, and did a very thorough job power washing our deck, back patio and walkway.”
“I wholeheartedly recommend him without any reservation.”
“If you’re looking for power washing, window cleaning, etc in the northern suburbs, I cannot recommend The Home Service Pros enough.”
“He and his teammate arrived promptly and carefully attended to all the big and small things that I threw their way.”
“I was pleasantly surprised by their competitive pricing.”
“They were very communicative on what they were doing, and also on letting me and my family know when they’d be here.”
“They are honest, friendly, and always professional, which you can’t say about many businesses.”
People customers mention
- Jorge 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Home Service Pros for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
KathleenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jorge is a consummate professional. He did a beautiful job in cleaning all my windows and screens and power washing all my patios. He is meticulous and went the extra mile to make sure I was happy. I am pretty picky and rarely find people like Jorge. I wholeheartedly recommend him without any reservation. You will be pleased with his work.
SabihLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jorge did an excellent job with the windows at my parent’s home, he was friendly, communicative, early, and thorough. When he had an issue with a few of the windows he came back and fixed it after the initial visit. Highly recommended! Thanks Jorge.
Priya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Cannot recommend them enough! They were punctual, respectful, and did a very thorough job power washing our deck, back patio and walkway. The price was reasonable too! I cannot recommend them enough and would use them again!
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jorge and crew came by right on schedule this morning. They did an excellent professional job cleaning the gutters of my house, which has a roof that is not so easy to work on with. They provided a before and after video of the job, and did not charge and exorbitant price for their work. Overall, I was very…
Gina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jorge at The Home Service Pros just cleaned all the windows in my Pelham home and they are sparkling! He and his teammate arrived promptly and carefully attended to all the big and small things that I threw their way. Excellent results, great customer service and fairly priced. I will definitely be calling the again!
Luis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I was really impressed with Danny and his team. Their attention to detail, professionalism, and courtesy to our tenants really set them apart from other companies. Their work follows suit as well, given the state of our gutters this time of year. I highly recommend the Home Service Pros for any home projects big or small.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Power/pressure washing | 5 | — |
| Rooftop/skylight cleaning | 4 | — |
| Interior & exterior window cleaning | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kathleen WitLocal Guide · 21 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJorge is a consummate professional. He did a beautiful job in cleaning all my windows and screens and power washing all my patios. He is meticulous and went the extra mile to make sure I was happy. I am pretty picky and rarely find people like Jorge. I wholeheartedly recommend him without any reservation. You will be pleased with his work.
Palmer RandolphLocal Guide · 57 reviewsTotal number of Google reviews Palmer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Home Service Pros did a great job!
Sabih MirLocal Guide · 41 reviewsTotal number of Google reviews Sabih has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJorge did an excellent job with the windows at my parent’s home, he was friendly, communicative, early, and thorough. When he had an issue with a few of the windows he came back and fixed it after the initial visit. Highly recommended! Thanks Jorge.
Priya Sampath6 reviewsTotal number of Google reviews Priya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCannot recommend them enough! They were punctual, respectful, and did a very thorough job power washing our deck, back patio and walkway. The price was reasonable too! I cannot recommend them enough and would use them again!
Charles Eisenberg4 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJorge and crew came by right on schedule this morning. They did an excellent professional job cleaning the gutters of my house, which has a roof that is not so easy to work on with. They provided a before and after video of the job, and did not charge and exorbitant price for their work. Overall, I was very satisfied. I will be scheduling Jorge again in April to do the windows on the house.
Gina Fedele13 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJorge at The Home Service Pros just cleaned all the windows in my Pelham home and they are sparkling! He and his teammate arrived promptly and carefully attended to all the big and small things that I threw their way. Excellent results, great customer service and fairly priced. I will definitely be calling the again!
Luis Arias4 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was really impressed with Danny and his team. Their attention to detail, professionalism, and courtesy to our tenants really set them apart from other companies. Their work follows suit as well, given the state of our gutters this time of year. I highly recommend the Home Service Pros for any home projects big or small.
Jane Whymark3 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did an excellent job on the exterior of my home- great customer service, and a great team! I got the gutter cleaning, window cleaning, and power washing services on my home. Looks brand new. Highly recommend this company
- Services: Power/pressure washing, Rooftop/skylight cleaning, Interior & exterior window cleaning
Monica M1 reviewTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe crew was courteous, punctual and completed a profesional job. They also did a nice job at cleaning up afterwards. Will keep them in mind for any future tasks around the home.
- Positive: Professionalism
- Services: Power/pressure washing
Business details
- Address: 133 Chester St, Mt Vernon, NY 10552
- Phone: (914) 751-9107
- Website: thehomeservicepros.co
- Service area: Mount Vernon, NY