Experts Reviews · Company report
The Junkluggers of Charlotte logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

The Junkluggers of Charlotte

Locust, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 746 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Charlotte is better than 96% of junk removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Charlotte is better than 96% of junk removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Charlotte is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Charlotte is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Charlotte is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Charlotte is better than 46% of junk removal services.C
46

Reviews for your job

Customers hired The Junkluggers of Charlotte for 8 kinds of job.

The Junkluggers of Charlotte for junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 62

All 93 Google reviews tagged “Junk removal” · showing 20

KellyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

SECOND TIME USING JUNKLUGGERS: We once again hired Junkluggers, and they knocked it out of the park. Super quick to get a date for pickup, the owner even showed up to help, and the team were in and out quickly. I highly recommend them! FIRST TIME USING JUNKLUGGERS: JunkLuggers did a great job! Their communication…

Donated goods pickupFurniture removalJunk removal+ Professionalism
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Junkluggers is amazing! These guys go above and beyond on their communication and service.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Sandy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the second time I’ve used Junkluggers. The first time they came at the last minute when someone let us down and left us with a ton of stuff to deal with at the last minute the day of a home sale. The second time was to remove a lot of large old furniture, much of which they were going to take to donation…

House & garage cleanoutsJunk removalDonated goods pickup+ Responsiveness+ Punctuality+ Professionalism
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always up for the task, will call and ask questions if need be while at the job site. Reasonable rates and will travel all over Charlotte and surrounding area.

House & garage cleanoutsAppliance removal & disposalJunk removal+ Value
D'Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The team was on time, courteous & professional. They worked very efficiently & quickly. Their pricing was upfront & transparent.

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
CarinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were timely and did a great job at a fair price. This was my 2nd time working with them.

Junk removal
LexieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Someone dumped a pile of junk on a property near our dog rescue and then more people piled on! It looked so bad - we had Junk luggers come haul it away. There was so much it filled the truck. Thank you junk luggers for a fast job. Here is hoping people stop dumping!

Junk removal+ Responsiveness+ Punctuality+ Professionalism
john10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Junkluggers did an amazing job of cleaning out a house, attic, crawlspace and storage building. The team showed up on time, was professional, courteous and quick. I would definitely recommend them and use them again if needed. The best part was that they sorted out items they could donate and a deserving organization received those items that afternoon.

Donated goods pickupFurniture removalJunk removal
DEC8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to schedule online; on time and excellent communication on the day of . I was able to send pictures of the items to be removed and they were able to get a second truck there without a delay! Will definitely use again.

Appliance removal & disposalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Jonathon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What I thought was going to be a dawn ring task. The team was super helpful, loaded the items, and we had the place cleaned out in under an hour.

Customer photo from Jonathon's reviewCustomer photo from Jonathon's review
Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
LYNNLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional

Donated goods pickupFurniture removalJunk removal
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great crew that got an amazing amount done in just three hours.

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Professionalism
Alisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentleman were on schedule and picked everything up in less than 5 minutes. They were a pleasure to work with. Will do business again.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did what I hired them to do, and they did it well. On time (actually early), efficient and friendly. Wouldn't hesitate to use again.

Donated goods pickupFurniture removalJunk removal+ Punctuality+ Quality+ Professionalism
Larissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, friendly, courteous

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
ShawandaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and got the job done! Thank you so much!

Junk removal+ Responsiveness+ Punctuality+ Quality
johnLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and quick!

Junk removal+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used this company quite a few times and they are always professional and on time. Will definitely be using in the future.

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Professionalism
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very good service. Quality personnel did a thorough job.

Appliance removal & disposalJunk removalTrash removal & disposal+ Quality+ Value
Melesia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great. Very professional. On time, came prepared for extra. Would and probably will use them again.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

Show more junk removal reviews (73 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with