Experts Reviews · Company report
The Junkluggers of Orange County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Junkluggers of Orange County

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 4.9★ from 1,084 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Orange County is better than 95% of furniture removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Orange County is better than 94% of furniture removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired The Junkluggers of Orange County for 8 kinds of job.

The Junkluggers of Orange County for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 44

All 52 Google reviews tagged “Appliance removal & disposal” · showing 20

Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We had furniture, very large potted plants, all kinds of household items and they were terrific. They also send us receipts for donations of the furniture. Great easy experience!!!

Appliance removal & disposal
Brendan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve always had good experiences with the junk luggars. I’ve used them several times now and I’ll be using them again. It’s easy to get a same day appointment and they are courteous and professional!

Appliance removal & disposalJunk removal+ Punctuality+ Quality+ Professionalism
JoAnneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Courteous. Professional. On time. Overall excellent job

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This was the best experience! Professional and so courteous! I can’t say enough!

Appliance removal & disposalDonated goods pickupFurniture removal
Adriana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service and great value!

Appliance removal & disposal+ Responsiveness+ Punctuality+ Quality
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team arrived at the agreed upon time. The team was very professional and friendly. I felt very good about this service. I would definitely use them again.

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Punctuality+ Professionalism+ Value
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentlemen that arrived were professional, on time, and got everything out. I’m willing to pay for them to come and get everything and hopefully they will find these pieces a good home. I appreciate their mission is to recycle and not send everything to the landfill. Will use them again for sure!

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Quick and efficient! Used twice…great both times!

Appliance removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This had to be the best experience and time service I have ever had. Hugo and workmates cane the same day and helped remove trash and donatable goods from our storage unit. They even swept out the dirt and took old boxes. We will definitely use them again. I am from Rochester, New York and came to help my sister…

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great company, extremely easy, guys were super helpful and quick! Would definitely use again!!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Professionalism
Antoinette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two young men who came and took my items were professional and courteous. It was done quickly. They took before and after photos. Overall, they did a great job. I was desperate to get some large items moved. I was relocating outside California. It was a relief to find such a company.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Punctuality+ Professionalism
TheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were so amazing, they saved me, and I'm going to try to leave a review everywhere possible. I was asked to help a family in GA whose brother passed away here to clean out his 3 storage garages he had for 20+ years and it was overwhelming I could not do it myself with just a few helpers. These guys were so…

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Removed modular Kitchen Cabinetry and appliances left over from a friend's recent remodel. All good stuff that could be donated and reused. Didn't want to see it all go to waste so decided to give them a try. Got a reasonable estimate over the phone. Scheduled the pickup. Ask them to called ahead before…

Appliance removal & disposalDonated goods pickupService not listed+ Responsiveness+ Punctuality+ Quality
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I don’t consider myself a maven and rarely post reviews. But Junk Luggers is a glorious service. They came out the same day and took all my clutter. It’s expensive. But worth it!

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Marya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I partnered with them to take my things to Patriots and Paws and it made me so happy to know that if there were any items that might not be received at the non profit, that junk luggers would find a sustains solution for it. In addition, the guys were quick, professional and so friendly! Great experience!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Professionalism
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They provided same day service. Very professional.

Appliance removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The delivery service for one of the big box hardware stores refused to haul away our completely dead refrigerator, because it was too large… it was one of those built-in units. We needed the old one gone before we could install the new one. Anyway, Junkluggers OC to the rescue! Seriously. We called the guys on a…

Appliance removal & disposal+ Responsiveness
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a garage-full of junk and a room-full of furniture I did not need. I found Junkluggers, which does environmentally sound junk disposal. I scheduled an appointment through their website (lots of availability) and they contacted me within a day to confirm. The day before they sent a reminder, and day of, I…

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Punctuality+ Quality+ Professionalism
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The crew was awesome and efficient. Greatly appreciated

Appliance removal & disposalConstruction debris removal+ Responsiveness+ Punctuality+ Quality
tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys at JunkLuggers were extremely friendly, very open about the cost of the job and reliable. We were clearing a house and they took away everything we asked them to from old carpets, electrical appliances, clothes, furniture and trash. I'd definitely recommend them.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality

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