Experts Reviews · Company report
The Junkluggers of Orange County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Junkluggers of Orange County

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 4.9★ from 1,084 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Orange County is better than 95% of furniture removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Orange County is better than 94% of furniture removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired The Junkluggers of Orange County for 8 kinds of job.

The Junkluggers of Orange County for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 28

All 113 Google reviews tagged “Donated goods pickup” · showing 20

MelanieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The appointment was easy to book online. The work was reasonably priced, and the workers were courteous, prompt, and thorough. I will definitely use again!

House & garage cleanoutsJunk removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Junkluggers were amazing. They picked up all of the stuff from our house that we had been in for over 50 years. They were professional when the new owners tried to add on more stuff for removal.

Customer photo from Kelly's review
Donated goods pickupFurniture removal+ Professionalism
MaryAnnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I absolutely love this company!

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team was on time, described the process and completed the work efficiently. Very well done!

House & garage cleanoutsJunk removalDonated goods pickup
carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This was the best experience! Professional and so courteous! I can’t say enough!

Appliance removal & disposalDonated goods pickupFurniture removal
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junkluggers was easy to book online. They followed up and sent reminders about the appointment. The day of the appointment they showed up on time, looked at what I needed to have hauled away and gave me a no obligation estimate before I approved it. They were very professional, neat and friendly. I like that they…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Kristine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed a fast pick up for a client and they accommodated within 48 hours. I would use them again!

Donated goods pickupFurniture removalMoving-related junk removal+ Responsiveness+ Punctuality+ Professionalism
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Junkluggers a few times now and they’re always on time and make things very easy! Highly recommend!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
CareyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junkluggers is the best way to get off junk while helping the planet. Plus the team was friendly and professional and hardworking! The best way to declutter!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Punctuality+ Quality+ Professionalism
CHRISTINA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The young men who came to move were on time, professional, friendly, hard working and just simply wonderful. I highly recommend Junkluggers and will always turn to them first if and when needed. Great company. Great guys.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
JR10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The very professional, pleasant, and efficient crew made quick work of cleaning out my fathers apartment - even though it was on the third floor of the building. They were careful and courteous.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Cathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend Junkluggers for their professional, prompt service. Would use their services again if needed without hesitation. I had large items in need of donation/haul away at short notice. Very happy I choose Junkluggers who quickly scheduled services and at a fair price. Of note, I appreciate this company's…

Donated goods pickupFurniture removalMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleasant experience and very professional movers,

Donated goods pickup
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentlemen that arrived were professional, on time, and got everything out. I’m willing to pay for them to come and get everything and hopefully they will find these pieces a good home. I appreciate their mission is to recycle and not send everything to the landfill. Will use them again for sure!

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Maddy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Junkluggers of OC are seriously the best. I found a coupon on Monday, set up an appointment for the next day to come out. It was so simple and they were so professional, someone immediately called to confirm the appointment and walk me through the process. The next morning they were at my house right on time and…

Donated goods pickupFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were at my house the following morning and removed the items I needed within 15 minutes. No complaints and I would likely use them again.

Donated goods pickup+ Punctuality+ Quality+ Professionalism
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rory and his assistant were the BEST! Punctual, careful with each item, polite, friendly, GREAT ATTITUDES.

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Dena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough about this company! Joe really helped me out in a pinch! They are amazing, accommodating and professional. I will always recommend them and use them in the future.

Donated goods pickupTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Cliff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, courteous crew, fair estimate for moving items, cleaned area up after removal.

Donated goods pickupHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This had to be the best experience and time service I have ever had. Hugo and workmates cane the same day and helped remove trash and donatable goods from our storage unit. They even swept out the dirt and took old boxes. We will definitely use them again. I am from Rochester, New York and came to help my sister…

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality

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