Experts Reviews · Company report
The Junkluggers of Orange County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Junkluggers of Orange County

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 4.9★ from 1,084 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Orange County is better than 95% of furniture removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Orange County is better than 94% of furniture removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired The Junkluggers of Orange County for 8 kinds of job.

The Junkluggers of Orange County for junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.151
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 55

All 151 Google reviews tagged “Junk removal” · showing 20

MelanieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The appointment was easy to book online. The work was reasonably priced, and the workers were courteous, prompt, and thorough. I will definitely use again!

House & garage cleanoutsJunk removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update: 6/22/25: Second time using Junkluggers and just as amazing an experience! Terrence and Alex were phenomenal - they had everything loaded quickly, were careful and considerate, and a pleasure to work with. Cannot recommend highly enough! Great experience! The team arrived exactly on time, and were quick and…

House & garage cleanoutsJunk removalFurniture removal+ Punctuality+ Quality+ Professionalism
Brendan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve always had good experiences with the junk luggars. I’ve used them several times now and I’ll be using them again. It’s easy to get a same day appointment and they are courteous and professional!

Appliance removal & disposalJunk removal+ Punctuality+ Quality+ Professionalism
JoAnneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Courteous. Professional. On time. Overall excellent job

House & garage cleanoutsAppliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team was on time, described the process and completed the work efficiently. Very well done!

House & garage cleanoutsJunk removalDonated goods pickup
Krisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Efficient, punctual and professional! We’ve used Junkluggers several times and have been happy with each experience.

Junk removal+ Responsiveness+ Punctuality+ Professionalism
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junkluggers was easy to book online. They followed up and sent reminders about the appointment. The day of the appointment they showed up on time, looked at what I needed to have hauled away and gave me a no obligation estimate before I approved it. They were very professional, neat and friendly. I like that they…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Junkluggers a few times now and they’re always on time and make things very easy! Highly recommend!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
CareyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junkluggers is the best way to get off junk while helping the planet. Plus the team was friendly and professional and hardworking! The best way to declutter!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Punctuality+ Quality+ Professionalism
CHRISTINA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The young men who came to move were on time, professional, friendly, hard working and just simply wonderful. I highly recommend Junkluggers and will always turn to them first if and when needed. Great company. Great guys.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
JR10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The very professional, pleasant, and efficient crew made quick work of cleaning out my fathers apartment - even though it was on the third floor of the building. They were careful and courteous.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
GarethLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our family was moving and we ended up with a lot more stuff that we were not taking with us on the day of the move. Reached out to the Junkluggers and they came out next day took everything away for a good price!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team arrived at the agreed upon time. The team was very professional and friendly. I felt very good about this service. I would definitely use them again.

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Punctuality+ Professionalism+ Value
Lourdes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The 2 gentlemen were very efficient, professional and respectful of the items.

Junk removal+ Responsiveness+ Punctuality+ Quality
Sada4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly staff helpful professional would use their service again.

Furniture removalJunk removal+ Professionalism
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentlemen that arrived were professional, on time, and got everything out. I’m willing to pay for them to come and get everything and hopefully they will find these pieces a good home. I appreciate their mission is to recycle and not send everything to the landfill. Will use them again for sure!

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
DeLocal Guide · 189 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Website is so easy to use. I made a same day appointment and they called to confirm time, address and items to pick up. This place is efficient, organized, professional, and well structured. Employees on phone were kind and well spoken, drivers showed up on time, gave me a quote based on how much truck space my…

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Katia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and easy process with Junkluggers. This was my second time using them and they are always on time and a great help. Thank you!

Junk removal+ Responsiveness+ Punctuality+ Professionalism
Nhon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The only thing I didn't like was the good TV got damaged so won't be able to donate. Otherwise excellent service all around.

Junk removal+ Responsiveness+ Professionalism
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This had to be the best experience and time service I have ever had. Hugo and workmates cane the same day and helped remove trash and donatable goods from our storage unit. They even swept out the dirt and took old boxes. We will definitely use them again. I am from Rochester, New York and came to help my sister…

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality

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