Experts Reviews · Company report
The Junkluggers of Orange County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Junkluggers of Orange County

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 4.9★ from 1,084 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Orange County is better than 95% of furniture removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Orange County is better than 94% of furniture removal services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Orange County is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired The Junkluggers of Orange County for 8 kinds of job.

The Junkluggers of Orange County for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 41

All 31 Google reviews tagged “Trash removal & disposal” · showing 20

Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junkluggers was easy to book online. They followed up and sent reminders about the appointment. The day of the appointment they showed up on time, looked at what I needed to have hauled away and gave me a no obligation estimate before I approved it. They were very professional, neat and friendly. I like that they…

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
GarethLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our family was moving and we ended up with a lot more stuff that we were not taking with us on the day of the move. Reached out to the Junkluggers and they came out next day took everything away for a good price!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Maddy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Junkluggers of OC are seriously the best. I found a coupon on Monday, set up an appointment for the next day to come out. It was so simple and they were so professional, someone immediately called to confirm the appointment and walk me through the process. The next morning they were at my house right on time and…

Donated goods pickupFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Dena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough about this company! Joe really helped me out in a pinch! They are amazing, accommodating and professional. I will always recommend them and use them in the future.

Donated goods pickupTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Reggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This service was easy to use and very quick! The guys were very friendly and courteous. I highly recommend.

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This had to be the best experience and time service I have ever had. Hugo and workmates cane the same day and helped remove trash and donatable goods from our storage unit. They even swept out the dirt and took old boxes. We will definitely use them again. I am from Rochester, New York and came to help my sister…

Appliance removal & disposalDonated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Felix6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job!!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They helped us take away everything when cleaning out my father's house after his passing. They were friendly, organized, and fast. I think they're fairly priced, too. I am a repeat customer. Julie

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They arrived timely, was courteous and efficient. I will use them again if service needed.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
TheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were so amazing, they saved me, and I'm going to try to leave a review everywhere possible. I was asked to help a family in GA whose brother passed away here to clean out his 3 storage garages he had for 20+ years and it was overwhelming I could not do it myself with just a few helpers. These guys were so…

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was happy they were available to come out the same week I called them. I was cleaning out my parents home and needed big furniture pieces removed. I would definitely use them again.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The team of three arrived on time, was pleasant and efficient. I highly recommend them.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was getting rid of my apartment before I move out of state. The representatives were quick, efficient and pleasant. I appreciate that they are being recycling than just throwing them out. I would let anyone to help

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good work. Efficient. Very polite and helpful. I would use their service again.

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Courteous and friendly personnel and the job was performed quickly.

Donated goods pickupJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Candace9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Selling your home can be a nightmare depending on the buyer. Junkluggers handled last minute removal of items not picked up and items unable to remove on my own, plus hauled trash. I even got a donation receipt the same day. They are a little pricey, but absolutely worth it if you can afford it.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Barry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up on time and got rid of the junk I needed to be gone. Not always the least expensive way to do it, but the convenience is unbeatable. Highly recommended!

Trash removal & disposalService not listed
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was blown away at how fast, efficient, and clean the team was at our home. They showed up on time and had the job completed a lot faster than I expected. I highly recommend this team!

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Punctuality+ Quality+ Professionalism
Gina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and prompt! Easy to communicate with and good value. Eco friendly!

Donated goods pickupJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After a Google search for this type service I decided on JunkLuggers. I called to set up an appointment. The gentleman answered my questions and sent an email confirmation. On the day of appointment the driver called me to give me an ETA. Very professional. At the location the two men, Ceasar and Hugo, were helpful…

Donated goods pickupElectronic waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality

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