Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
The Killers Pest Control Salem logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Killers Pest Control Salem

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,137 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Killers Pest Control Salem is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Killers Pest Control Salem is better than 86% of wildlife removal services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Killers Pest Control Salem is better than 75% of wildlife removal services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Killers Pest Control Salem is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Killers Pest Control Salem is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Killers Pest Control Salem is better than 70% of wildlife removal services.B
70

Reviews for your job

Customers hired The Killers Pest Control Salem for 8 kinds of job.

The Killers Pest Control Salem for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#131 / 137
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 24 Google reviews tagged “Cockroach extermination”

Brett7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Awesome! Company did me a great job as always! Brett and Arthur 🐶

Great priceBed bug exterminationBee exterminationCockroach extermination+ Value
Annie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and Flavio is the best! Always very knowledgeable and helpful

Reasonable priceGeneral pest inspectionCockroach extermination
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed up on time. Explained procedure. Performed procedure. Checked with me after job. Great guy.

Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

DO NOT USE!! This business tried to charge twice the amount that Terminex did for the same exact service. My elderly mom got scammed into believing that they could fix all the issues and they did not! Wanted 250.00 to cancel service. I old not recommend.

Paid $200+OverpricedRodent exterminationCockroach exterminationBed bug extermination
Stella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Killers are great people. I had them before and they are very wonderful and do a great job. I recommend them very much. I will always have them come out if there is a problem with bugs. Thankyou again Killers.

Cockroach exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
ToniLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Killers Pest Control are considerate and friendly. They ask questions and respect your property.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
DougLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I'm with Touchstone Property Management and we have worked with The Killers for many years now. They are always responsive, great communicators, charge a fair price and get the job done right. If you're looking for pest control, I can't recommend them enough!

Hornet & wasp exterminationRodent exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Lorrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent continued service & professionalism live my annual program!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jenn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very customer friendly. Will recommend to anyone in need. Every one that I have spoken with on the phone or that has come to the house has been nothing but professional and appropriate. Will continue to use.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Paula11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very kind! Very knowledgeable! Would highly recommended.

Ant exterminationBat exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LoriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They treat our home for infestations of all kinds, including mice. Since we started using their service we have had zero issues with anything, including the original termite problem, carpenter ants & spiders. They were so prompt when their competitor didn’t show. Their competitor has lost our business. We will stay…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have dealt with Shad the most but also thomas and parker and they have all been great to work with ….. kind, considerate and professional they take time to answer all my questions and if I called the company for Additional service prior to the quarterly, they’re always here prompt about getting out. I have…

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Joey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Service representative was excellent

Cockroach exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Awesome company to deal with.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
DeeLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have them come out once every three or four months. That is the plan we signed up with. If we have any issues between times, we just call them up and they come and take care of it right away. They are always professional, helpful and courteous and the people who come out to do the spraying are always very…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Shawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Tony with The Killers came today to service my home. We had big wolf spiders coming in the house and he was so professional and explained how they behave and that they’re not dangerous. It was super helpful. Did his service while I worked on my office. He was awesome.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Mattiev833 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

This is our second treatment. Second. And according to the notes your guy left in the customer portal section, y’all treated roughly half the square footage of our ground floor. Why even bother? After our year is done, I think we’ll be canceling. The fact that I had to reach out to get you all to come out for our…

Ant exterminationBed bug exterminationBee extermination− Responsiveness− Quality
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always on time and very polite and professional.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Newcastle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Professionalism
Samiragodila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Eva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination
Kristen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism

Price

$112+6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination269$75–$323
Ant extermination236$76–$246
General pest inspection175$63–$126
Spider extermination157$58–$136
Bug & insect extermination110$71–$144
Hornet & wasp extermination67$81–$246
Home inspection62$68–$161
Bee extermination32$184–$371

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