Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
The Killers Pest Control Salem logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Killers Pest Control Salem

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,137 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Killers Pest Control Salem is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Killers Pest Control Salem is better than 86% of wildlife removal services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Killers Pest Control Salem is better than 75% of wildlife removal services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Killers Pest Control Salem is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Killers Pest Control Salem is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Killers Pest Control Salem is better than 70% of wildlife removal services.B
70

Reviews for your job

Customers hired The Killers Pest Control Salem for 8 kinds of job.

The Killers Pest Control Salem for general wildlife removal

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#100 / 111

All 11 Google reviews tagged “General wildlife removal”

DanielLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great company, Sal is my technician. He is excellent. Great personality and very professional.

Bug & insect exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Lorrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent continued service & professionalism live my annual program!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Carole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used their services for over 3 years, and all but once, the same person comes to spray the yard and take care of rodent traps. Other companies, we had someone different so the service almost always. Also, since using this service, we have not had ants in the house.

Ant exterminationBee exterminationBug & insect extermination+ Professionalism
Sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This company is amazing! Every single person I’ve ever dealt with has been professional and friendly. Additionally, since I’ve been using their service, the amount of spiders and bugs that make their way into my home are almost nil

Ant exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Teri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always great service. I especially appreciate that they show up when they say they will.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mattiev833 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

This is our second treatment. Second. And according to the notes your guy left in the customer portal section, y’all treated roughly half the square footage of our ground floor. Why even bother? After our year is done, I think we’ll be canceling. The fact that I had to reach out to get you all to come out for our…

Ant exterminationBed bug exterminationBee extermination− Responsiveness− Quality
Dale5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Stacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
JennLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$112+6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination269$75–$323
Ant extermination236$76–$246
General pest inspection175$63–$126
Spider extermination157$58–$136
Bug & insect extermination110$71–$144
Hornet & wasp extermination67$81–$246
Home inspection62$68–$161
Bee extermination32$184–$371

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