Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
The Killers Pest Control Salem logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Killers Pest Control Salem

Albany, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,137 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Killers Pest Control Salem is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Killers Pest Control Salem is better than 86% of wildlife removal services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Killers Pest Control Salem is better than 75% of wildlife removal services.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Killers Pest Control Salem is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Killers Pest Control Salem is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Killers Pest Control Salem is better than 70% of wildlife removal services.B
70

Reviews for your job

Customers hired The Killers Pest Control Salem for 8 kinds of job.

The Killers Pest Control Salem for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#122 / 129
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Mosquito extermination”

Jeffrey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Attentive and diligent. Jordan did a great job as always.

Paid $120–140Reasonable priceAnt exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Brett7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Awesome! Company did me a great job as always! Brett and Arthur 🐶

Great priceBed bug exterminationBee exterminationCockroach extermination+ Value
Robyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This morning I was home and somehow missed the tech coming to the door, so honestly I was a little frustrated and called to see if he could come and complete the service. Turns out he did come to the door I just couldn’t hear over my dog barking, and not only did he comeback the same day, he did a few extra services…

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed up on time. Explained procedure. Performed procedure. Checked with me after job. Great guy.

Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
ToniLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Killers Pest Control are considerate and friendly. They ask questions and respect your property.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Lorrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent continued service & professionalism live my annual program!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jacque1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jordan who serviced this week,: .gets the job done in a timely manner is very professional,knowledgeable, polite and pleasant. Thank you for your quality and promptness. Have a good day.🙂🙂🙂

Ant exterminationBug & insect exterminationMosquito extermination+ Punctuality
Danny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the services so far. Thank you

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Paula11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very kind! Very knowledgeable! Would highly recommended.

Ant exterminationBat exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LoriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They treat our home for infestations of all kinds, including mice. Since we started using their service we have had zero issues with anything, including the original termite problem, carpenter ants & spiders. They were so prompt when their competitor didn’t show. Their competitor has lost our business. We will stay…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Shawna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Gus came to our home to do an inspection. He was direct, honest and efficient. Very helpful!

Ant exterminationBee exterminationHornet & wasp extermination
Mattiev833 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

This is our second treatment. Second. And according to the notes your guy left in the customer portal section, y’all treated roughly half the square footage of our ground floor. Why even bother? After our year is done, I think we’ll be canceling. The fact that I had to reach out to get you all to come out for our…

Ant exterminationBed bug exterminationBee extermination− Responsiveness− Quality
patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination

Price

$112+6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination269$75–$323
Ant extermination236$76–$246
General pest inspection175$63–$126
Spider extermination157$58–$136
Bug & insect extermination110$71–$144
Hornet & wasp extermination67$81–$246
Home inspection62$68–$161
Bee extermination32$184–$371

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