Google reviewers rate the facility 4.7 out of 5 based on 1382 reviews, noting that the owner responded to 42% of comments. Customers frequently praise the clean environment, friendly staff, and convenient location, while also utilizing the pickup and drop-off service. However, low-star feedback highlights recurring issues with machine performance, specifically noting that washers fail to rinse clothes properly and water quality is poor. Additional criticisms include high dryer costs, limited payment methods, and concerns regarding safety in the surrounding area.
Google rating: 4.7 out of 5 from 1,382 reviews (88% five-star).
Reviews on this page: 1,383 Google reviews (1,184 with written comments, 132 with photos).
Owner responses: the business replied to 42% of reviews.
Most recent review: October 21, 2026.
Service: Ironing Service serving St. Cloud, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
1,382 reviews on Google
5★1,221
4★66
3★32
2★12
1★52
Reviews from Google, shown as published (original wording, unedited).
Bety bebe (Adriana)Local Guide · 19 reviews
★★★★★
Everything else is fine, but the washing machines don't have water. And even worse, the water stinks. I use all sorts of detergents, and my clothes don't smell like anything I put in them. I use Tide, Downy, Pearls, etc., and the water still stinks.
Response from the owner · 8 months ago
Bety bebe, your wonderful review is a huge boost to our morale! We appreciate your kind words.
Ótima experiência, meu hotel estava sem maquinas devido manutenção e esse lugar atendeu muito bem minha necessidade. Cumprimentos especiais para Ashley que nos atendeu excepcionalmente bem.
Great experience! My hotel was without machines due to maintenance, and this place met my needs perfectly. Special thanks to Ashley, who served us exceptionally well.
Estuve por alli en junio 2026 y la verdad que me atendieron super bien!! Quiero agradecer a la empleada de nacionalidad uruguaya que fue muy amable en todo momento. Las maquinas, excelentes y los precios muy bien. Super recomendables!!
We were in Orlando for several days and washed our clothes here twice. Very clean and well staffed. There are plenty of machines in varying sizes/prices. Convenient location if you are staying along International Drive or near Universal/Sea World.
Sugerencia ,cuando hay mucha gente y las lavadoras ocupadas ,uno llega a lavar y ay gente que deja la ropa ahi y se va ., me a tocado llegar y veo lavadoras que an terminado el ciclo mas de una ,y uno esperando aver cuando la persona se acuerda en sacar la ropa ,creo que deverian ser como mas conscientes en ese aspecto , que las personas esten pendientes , por uno tiene mil cosas que hacer , y esperar 10 minutos o 15 es mucho o aver cuando la persona viene a sacar la ropa .creo que 5 minutos despues de que una lavadora termine su ciclo seria suficiente..
Response from the owner · 10 months ago
Thank you, [email protected] Suarez, for your wonderful feedback! Your words mean so much to our team.
Machines do NOT wash clothes properly. Before the rinse cycle, the machine should spin to remove the soapy water from the clothes. The machines also reduce the amount of water it gives, while the prices keep going up.
No credit card option (only Cash/ ATM)
The cheapest dryer is $1.50 for 33 minutes, that's x3 of an average price. normally, in other places, it costs $0.50 for this amount of time
Response from the owner · 2 months ago
Joseph, we accept credit card and apple pay directly on all the machines by scanning the QR code directly on the machine.
We also offer an app to pay using credit card/apple pay which also offers reward points and 10% discounts at certain spending thresholds.
Our dryers are full cycle dry - meaning its guaranteed to dry your clothes in the 33 minutes if you fill it correctly or we redry it for free.
If you have more questions or need additional help please reach out to us directly to assist at: [email protected]