How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCOREThe Lee Thompson Co
Houston, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 533 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: value.
Reviews for your job
Customers hired The Lee Thompson Co for 8 kinds of job.
The Lee Thompson Co for install AC
Clear ✕All 17 Google reviews tagged “Install AC”
It was a pleasure to have the guys come in and replace my unit. Joe, Rodolfo & Billy were amazing from beginning to end. They answered all of my questions and made sure I understood. Dustin was great as well! The Lee Thompson Co. is definitely added to my trusted vendors list for all my clients.
Joe, Rodrigo and Billy with The Lee Thompson Co. installed a new HVAC system at my house and were amazing. They were professional, articulate, personable and efficient They explained the process and set reasonable time expectations. They protected the flooring and did a final clean upon completion. Big thanks to…
So glad I chose The Lee Thompson Co.! Adam, my minisplit installer, arrive on time and was courteous to me and respectful of my home. Adam inspired confidence, not only with his knowledge of minisplit a/c units, but with his experience in maintaining the unit to ensure it's long life. His "helper" Billy was also…
Dustin, and Joe and his crew, were simply phenomenal. The price was good and the service was truly exceptional. For such a large expense as a new HVAC system, it was very important for us to know we not overpaying, that everything would be installed correctly, and that we would be 100% with everything from start to…
Always a good experience
We trust Lee Thompson to take care of our needs at our business and homes . They are down to earth and not trying to rip people off !
Lee Thompson installed my new AC/heater unit. I cannot express how impressed I was with their service. Joe Salazar and Rob Cortez were extremely professional throughout the entire process. They worked efficiently and very meticulously to make sure that everything was precisely replaced and correct. They were…
Joe Salazar, Robert Cortez and Ralph Cordell were a great team. Professional, prompt and did a great job!
Were courteous, knowledgeable, professional. Did excellent job of installing, minimum sheet rock cuts. Very well thought out line running to look good at the end of day.
The Lee Thompson Company as always does a great job. Justin conducted maintenance and also made recommendation to gain more efficiency from our AC’s. He checked on our de-humidifier as well and cleared drain. Thank you Justin, and Stella for always being responsive.
When my AC unit went out DURING THE SUMMER, the Lee Thompson Co. was quick to the rescue. They offer quality work at an affordable price. Their staff is professional, knowledgeable, and very friendly. I'm so glad I found them.
It has been near impossible to get an invoice and the correct agreed upon price. Promise after promise to fo and deliver has fallen short. Otherwise installation was fine. Had 3 systems installed spending near $30,000.
Good
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 128 | $37–$292 |
| HVAC system repair | 82 | $192–$955 |
| A/C system maintenance | 60 | $54–$441 |
| A/C system repair | 40 | $209–$880 |
| Heating system maintenance | 23 | $54–$292 |
| Install AC | 17 | $1.5k–$3.2k |
| Installation | 10 | $1.1k–$2.8k |
| Heating system installation | 8 | $1.4k–$2.8k |