Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%25+3.5Replies to reviews 7%68+4.8Craft & service penalty79−2.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREThe Loft Salon
Maple Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 117 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Loft Salon is better than 83% of beauty salons.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Loft Salon is better than 77% of beauty salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Loft Salon is better than 79% of beauty salons.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Loft Salon is better than 25% of beauty salons.D
25
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Loft Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Loft Salon is better than 68% of beauty salons.B
68
Reviews for your job
Customers hired The Loft Salon for 8 kinds of job.
The Loft Salon for blowdry
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
All 2 Google reviews tagged “Blowdry”
Kaitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Wonderful experience. My stylist, Kasey, was professional and attentive, and worked with me to achieve my hair goals. Very clean, very welcoming.
Paid $200+HaircutHairstylingBlowdry
Trini1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Paid $180–200HaircutBlowdryHair coloring
Price
$115+41% vs typical beauty salons
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 44 | $30–$79 |
| Hair coloring | 17 | $123–$246 |
| Hair highlighting | 12 | $125–$246 |
| Hairstyling | 8 | $30–$76 |
| Curly hair | 6 | $58–$124 |
| Blowouts | 4 | $41–$86 |
| Gloss or Glaze | 2 | — |
| Kids' cuts | 2 | $23–$38 |
