Experts Reviews · Company report
The Loft Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%25+3.5Replies to reviews 7%68+4.8Craft & service penalty79−2.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

The Loft Salon

Maple Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 117 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Loft Salon is better than 83% of beauty salons.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Loft Salon is better than 77% of beauty salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Loft Salon is better than 79% of beauty salons.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Loft Salon is better than 25% of beauty salons.D
25
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Loft Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Loft Salon is better than 68% of beauty salons.B
68

Reviews for your job

Customers hired The Loft Salon for 8 kinds of job.

The Loft Salon for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 36

All 17 Google reviews tagged “Hair coloring”

M13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kasey was great. I had a hair color problem and she made my hair look great! I recommend this salon.

Paid $180–200Hair highlightingHair coloring
Lowana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

I would have given a 5 star except that for the price I paid for a haircut and color, Nickie did a wonderful job. It's just that I think that the price for a haircut is a bit too high. I know she's a top stylist, but still expensive.

Paid $200+HaircutHair coloring
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great color and cut with Savannah today. I'm new to the area, so I needed a new stylist. It's always scary, going to a new stylist. Anyway, I went in for a root touch up and a fresh cut. She matched my current color perfectly. I was nervous about the cut, because so many cuts look "mom-ish" on me, and although I…

Paid $200+HaircutHair coloring
Tara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Savannah and Hailey did an amazing job on my daughter and my hair getting us blonde and ready for my wedding in a couple weeks! Love it 💖

Hair coloring
Joie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience with Savannah. She really listened to what I wanted and took the time to understand the color I was looking for. The end result is what I envisioned, and I couldn’t be happier with how my hair turned out. Highly recommend!

Paid $200+HaircutHair coloring
SLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been going to The Loft for quite awhile. Nikki and Hailey have done a great job with my job and I love going there

Paid $200+BlowoutsHaircutHairstyling
JenniferLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience for my first time here! Hair stylist Savannah and the front desk were all so great!

Paid $140–160Hair coloring
solange4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After numerous failed attempts at finding a good hair stylist my husband actually found this place and scheduled me an appointment for a much needed haircut. Claire did an amazing job! I have A LOT of hair and for the first time in a long time it was cut and blended right. I loved my new look! It’s now been 5 years…

BlowoutsHaircutHairstyling
Caren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent cut and color! I have never been as happy and satisfied with the services I recieved from Nicole! She totally understood what I wanted and was 100% on target! Finally found a stylist worth every penny - Highly recommend!

Paid $180–200HaircutHair coloring
LisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kasey did a cut and color for me. It turned out fantastic! But even better still is how fun and personable she is.

Paid $180–200HaircutHair coloring
Rachel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hailey is amazing! She did an awesome job of taking my hair from long to short and giving it a beautiful color. So I made an appointment for my 12-year-old son to get his haircut. He’s been growing it out for a while now and finally agreed to get it trimmed up and styled. He hates getting his haircut! But he loved…

Paid $100–120Kids' cutsHaircutGloss or Glaze
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From start to finish, this was a great experience. Online booking was easy. When the stylist I originally booked had something come up, I was contacted and rescheduled without any issue. I was greeted warmly at the moment I entered the salon by the receptionist Amelia. The stylist, Kasey, was fantastic! She was…

HaircutHair coloring
ChristineLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this Salon. Kasey is my Girl! I always leave looking Fantastic!!

Paid $140–160Hair coloring
Kaitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful experience. My stylist, Kasey, was professional and attentive, and worked with me to achieve my hair goals. Very clean, very welcoming.

Customer photo from Kaitlyn's review
Paid $200+HaircutHairstylingBlowdry
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Madison did an outstanding job! She took her time to pay attention to detail and truly understand what I was wanting! The end result was beautiful. I highly recommend seeing Madison at The Loft Salon!!

Paid $100–120HairstylingHair coloring
Trini1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $180–200HaircutBlowdryHair coloring
Beth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

HairstylingHair coloring

Price

$115+41% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut44$30–$79
Hair coloring17$123–$246
Hair highlighting12$125–$246
Hairstyling8$30–$76
Curly hair6$58–$124
Blowouts4$41–$86
Gloss or Glaze2—
Kids' cuts2$23–$38

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