Experts Reviews · Company report
The Loft Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%25+3.5Replies to reviews 7%68+4.8Craft & service penalty79−2.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

The Loft Salon

Maple Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 117 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Loft Salon is better than 83% of beauty salons.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Loft Salon is better than 77% of beauty salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Loft Salon is better than 79% of beauty salons.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Loft Salon is better than 25% of beauty salons.D
25
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Loft Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Loft Salon is better than 68% of beauty salons.B
68

Reviews for your job

Customers hired The Loft Salon for 8 kinds of job.

The Loft Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 67

All 44 Google reviews tagged “Haircut” · showing 20

Lowana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

I would have given a 5 star except that for the price I paid for a haircut and color, Nickie did a wonderful job. It's just that I think that the price for a haircut is a bit too high. I know she's a top stylist, but still expensive.

Paid $200+HaircutHair coloring
deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

wonderful shop pleasant staff excellence hair care

Paid $60–80Haircut
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I saw Hailey for the first time. I was a little nervous because it has been hard to find someone who can cut good. Hailey listened and gave advice due to me working on growing out my hair. She did a great cut and I'm going back in a couple of days for a foil. Hailey is very sweet.

Paid $80–100Haircut
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great color and cut with Savannah today. I'm new to the area, so I needed a new stylist. It's always scary, going to a new stylist. Anyway, I went in for a root touch up and a fresh cut. She matched my current color perfectly. I was nervous about the cut, because so many cuts look "mom-ish" on me, and although I…

Paid $200+HaircutHair coloring
Chelsea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It’s always a pleasure to visit Hailey and leave with my hair feeling fresh and healthy! She’s great at figuring out new styles with you, starting off conservative, and making tweaks along the way!

Paid $80–100Haircut
NatLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nikki did an amazing job on my hair and gave me great advice for my wavy hair!

Paid $160–180HaircutCurly hair
Joie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience with Savannah. She really listened to what I wanted and took the time to understand the color I was looking for. The end result is what I envisioned, and I couldn’t be happier with how my hair turned out. Highly recommend!

Paid $200+HaircutHair coloring
SLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been going to The Loft for quite awhile. Nikki and Hailey have done a great job with my job and I love going there

Paid $200+BlowoutsHaircutHairstyling
JoyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kasey is fantastic! Yesterday she gave my fine thin hair a great cut - short of course, it’s my preference! A couple minutes to style this morning and it looks great. Thank you, Kasey!

Paid $80–100Haircut
Sharon16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very nice haircut from Savannah.

Paid $60–80Haircut
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Claire has been my hairstylist for years and the quality of her work is beyond amazing!

Haircut
Bridget14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My hair looks terrific! Savannah did a great job. Terrific suggestions and it turned out well.

Paid $200+HaircutHair highlighting
Taunie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hailey is amazing! I've struggled to find a stylist that is consistent in the work they do and that listens to how I like my hair. She understood right away and provides perfect results every time!

Paid $180–200HaircutHair highlighting
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent experience always.

Paid $60–80Haircut
Maggie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Literally gave me the most adorable haircut! definitely coming back 🤩

Haircut
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kasey is awesome! Added some darker lowlights. Hubby, friends and coworkers were raving!

HaircutHair highlighting
MariaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have very fine naturally curly hair (3a to 3b curl pattern) and finding a stylist who knows how to cut my hair has been a lifelong struggle. Nikki is amazing! She knows what she is doing and she is very enjoyable to visit with. I highly recommend The Loft Salon in Maple Valley.

Paid $80–100HaircutCurly hair
Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Savannah was great.

Paid $60–80Haircut
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Savannah was amazing and fun to work with. She listened to what I wanted, and had great attention to detail throughout the process.

Paid $200+HaircutHair highlighting
Kristi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kasey's knowledge and experience was evident immediately. Then, she listened carefully and determined what my essentials were. And she delivered!! Plus, she is delightful 😊. I had a great time.

Paid $80–100Haircut

Show more haircut reviews (24 more) →

Price

$115+41% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut44$30–$79
Hair coloring17$123–$246
Hair highlighting12$125–$246
Hairstyling8$30–$76
Curly hair6$58–$124
Blowouts4$41–$86
Gloss or Glaze2—
Kids' cuts2$23–$38

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