Experts Reviews · Company report
The Maids in Folsom logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Maids in Folsom

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 220 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in Folsom is better than 99% of house cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in Folsom is better than 98% of house cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in Folsom is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in Folsom is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in Folsom is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in Folsom is better than 62% of house cleaning services.B
62

Reviews for your job

Customers hired The Maids in Folsom for 8 kinds of job.

The Maids in Folsom for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Deep clean” · showing 20

Virginia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So happy with my house cleaning! It’s wonderful to have a fresh, clean home, and I truly appreciate the care and hard work that went into it. Thank you for making my life a little easier. Highly recommend!

Paid $450–500Reasonable priceDeep clean
Dina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thorough cleaning and professional. So pleased with their hard work

Paid $500+Reasonable priceDeep clean
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dominique scheduled next day deep cleaning for my elderly mom who was in need of help after going through a difficult loss. The cleaning crew was outstanding! They went above and beyond. The before and after pictures said it all. We couldn’t be more grateful for the prompt and excellent service. My mom would love to have them come again:)

Customer photo from K's reviewCustomer photo from K's review
Paid $450–500Reasonable priceDeep clean
Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Blue team did an absolutely incredible job on a move-in cleaning. our new home is spotless!! we are so happy with this service and will use them again for our future home cleaning needs.

Paid $500+Great priceMoving-related cleaningDeep clean
Jeanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The Green team worked diligently and were thorough.

Paid $500+Reasonable priceDeep clean
Vanessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly staff. Attentive. They were on time. Respectful of home

Paid $350–400Great priceDeep clean
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I found The Maids while searching for cleaning services as I was new to the area, and I’m so glad I did! You never know what to expect, but they far exceeded my expectations. As a new mom of twins, having a clean house gives me a little bit of sanity back. The Blue Team—Cathy, Norma, Jackeline, and Rosie—came to…

Paid $400–450Reasonable priceDeep clean
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The maids were amazing! They came in and immediately got to work and were super thorough. They were gentle with my possessions and I have a lot of nick nacks. They were quick and worked as a well oiled machine! Highly recommend!

Paid $350–400Great priceDeep clean
MelindaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Red team is best. The women on this team do excellent work and truly wonderful. Thank you. PS

Customer photo from Melinda's review
Standard cleaningDeep clean
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such an amazing crew! Super quick and detailed because it’s a full team not just one cleaner. Professional, showed up on time and did a thorough job that didn’t keep me out of my home office all day!

Reasonable priceDeep clean
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best and most thorough cleaning we have ever had. My house has never looked or smelled so good!!! So glad that I contacted them. I will be referring to all my friends. Very responsive and flexible.

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Thanks Red team for the excellent deep clean today👍

Deep clean+ Responsiveness+ Punctuality+ Quality
LINDA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hard working professional team.

Deep cleanMoving-related cleaningInterior & exterior window cleaning
Irina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did amazing job ! The team was very professional, polite and hard working. Very happy with outcome !

Deep clean+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Maids were tremendous. I was going through some medical issues requiring my home to be sanitized and they delivered. Very hard working and detail oriented team. I felt quite safe returning home to a freshly cleaned and sanitized home.

Deep clean
zianya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very impressed with this service. The maids were very time efficient and thorough with the service. 100% recommend!

Deep cleanStandard cleaning
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Becky and her team at Maids of Folsom were wonderful to work with. They are very responsive, professional and hard working. Best of all, they are excellent and cleaning and left the house sparkling clean.

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service from the first phone call to the completion of service! My team were wonderful hardworking people. My home hasn’t felt this good since I moved here 7 years ago. Highly recommend!!!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Katarina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was such a pleasant experience from the first interaction on the phone with Dominique to the follow up call with Becky. Dominique was extremely friendly and was able to go over everything the cleaners would do. When I decided to schedule a cleaning, Becky was able to help me pick the day and time, giving an…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used the Maids off and on over the years. Their cleaning service is always very detailed and thorough. The Folsom team is professional and a pleasure to work with. Their attention to detail is better than other cleaning services I have used. They really do a great job.

Deep clean+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (22 more) →

Price

$400+62% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 74%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean42$277–$484
Standard cleaning38$158–$253
Moving-related cleaning19$321–$614
General housekeeping13$153–$259
Interior & exterior window cleaning9$227–$447
Upholstery cleaning6$176–$309
Office & workplace cleaning4$153–$285
General carpet cleaning2$144–$297

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