Experts Reviews · Company report
The Maids in Folsom logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Maids in Folsom

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 220 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in Folsom is better than 99% of house cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in Folsom is better than 98% of house cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in Folsom is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in Folsom is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in Folsom is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in Folsom is better than 62% of house cleaning services.B
62

Reviews for your job

Customers hired The Maids in Folsom for 8 kinds of job.

The Maids in Folsom for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Interior & exterior window cleaning”

Micah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

⭐⭐⭐⭐⭐ The Maids did a wonderful job cleaning my apartment! They had everything looking great in just a couple of hours, and I’m very happy with the results. I really appreciate their hard work and would definitely recommend them to anyone looking for a great cleaning service!

Paid $300–350Great priceInterior & exterior window cleaning
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m so happy that I found this cleaning service again! I first booked them about 3 or 4 years ago when we moved into our house, and they did an amazing job back then. I’m so glad I remembered them because they are still just as great. The Yellow Team Cristina, Maria, Norma, another Cristina, and I think Juana were…

Paid $500+Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
LINDA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hard working professional team.

Deep cleanMoving-related cleaningInterior & exterior window cleaning
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Becky and her team at Maids of Folsom were wonderful to work with. They are very responsive, professional and hard working. Best of all, they are excellent and cleaning and left the house sparkling clean.

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service. They arrived like a whirlwind, were sensitive to our needs. Things sparkle that I didn't know could sparkle (like my window ledges).

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The ladies from the yellow team came to my house this morning; Cristina, Maria N., Maria G., and Sughey. They were prompt and on time. We did a quick walk through and then they got right to work. I am a generally clean person, but I have two German Shepherds and dirt accumulates in places that I don't even…

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Tobias2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a long overdue review. I’m finally writing a review after settling down in my new home. We hired them for a deep clean before moving out of my old place. I was so tired after the packing and moving that I had zero energy to deal with the cleaning. I really needed my deposit back so I called in and they sent…

Deep cleanMoving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The teams that service our home are very through and efficient. They’re always so friendly and energetic too. The price is very fair too. I utilize their services twice a month. I always think my home is clean, but after the team services out home, it looks immaculate. No dust on anything, every surface is cleaned,…

Office & workplace cleaningStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Jessethelegend4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Let me tell y’all. So my family home is notoriously messy. We have 3 adults working full time, 2 of whom are also in school full time and then 3 grade-school-aged children, and 2 dogs. A bustling household that attracts a ton of dirt and not much love for the base boards. I called the maids last Thursday in…

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality

Price

$400+62% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 74%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean42$277–$484
Standard cleaning38$158–$253
Moving-related cleaning19$321–$614
General housekeeping13$153–$259
Interior & exterior window cleaning9$227–$447
Upholstery cleaning6$176–$309
Office & workplace cleaning4$153–$285
General carpet cleaning2$144–$297

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