Experts Reviews · Company report
The Maids in Folsom logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Maids in Folsom

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 220 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in Folsom is better than 99% of house cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in Folsom is better than 98% of house cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in Folsom is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in Folsom is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in Folsom is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in Folsom is better than 62% of house cleaning services.B
62

Reviews for your job

Customers hired The Maids in Folsom for 8 kinds of job.

The Maids in Folsom for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Moving-related cleaning”

T2Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

THE MAIDS were hired them to deep-clean. From the moment they arrived, they were professional, punctual and clearly took pride in their work. They systematically went through every room with impressive thoroughness. The kitchen sparkled, cabinets wiped inside and out and countertops gleaming. Bathrooms were…

Great priceMoving-related cleaning
NicoleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We moved out of rental and decided we were too tired to clean. I didn't think the place was that dirty, but after looking at the house after they cleaned it looked great. Even cleaned the grout in the kitchen. Definitely recommend.

Paid $500+Reasonable priceMoving-related cleaning
Joey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came with 5 people and finished in 2 hours for the whole house. I noted a few areas they missed and they were great about cleaning those immediately!

Paid $350–400Great priceMoving-related cleaning
Kaitlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I booked the Maids to clean an apartment I am going to move in to. The Yellow team showed up soon after the start of my scheduled window and got right to work! I left the house to run errands and they called and texted me when they were done. The place was sparkling - they did a great job!

Paid $300–350Reasonable priceMoving-related cleaning
Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Blue team did an absolutely incredible job on a move-in cleaning. our new home is spotless!! we are so happy with this service and will use them again for our future home cleaning needs.

Paid $500+Great priceMoving-related cleaningDeep clean
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent experience with the Maids. Quick and thorough service! Would definitely recommend.

Paid $500+Reasonable priceMoving-related cleaning
LINDA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hard working professional team.

Deep cleanMoving-related cleaningInterior & exterior window cleaning
Marlene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Veronica and team were very professional and friendly. They worked quickly and did a great job. Would definitely recommend their services.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Trish1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an excellent job!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
AlexisLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team did a great job on our move-out cleaning service. They were very professional, efficient, and thorough with their services. They were especially helpful in those hard to clean areas like our oven and showers. I highly recommend this team and look forward to using them again in the future!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good communication and the girls left my place spotless!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Becky and her team at Maids of Folsom were wonderful to work with. They are very responsive, professional and hard working. Best of all, they are excellent and cleaning and left the house sparkling clean.

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Tobias2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a long overdue review. I’m finally writing a review after settling down in my new home. We hired them for a deep clean before moving out of my old place. I was so tired after the packing and moving that I had zero energy to deal with the cleaning. I really needed my deposit back so I called in and they sent…

Deep cleanMoving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at The Maids is incredibly professional, punctual, and thorough. They always arrive with a smile and accommodate my needs as an individual working from home. When they are finished, my home sparkles! There is no dust, dirt, or grime to be found. My home smells fresh and looks camera ready! I look forward…

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a good job. Professional and on-time. Would definitely use again

Moving-related cleaning+ Responsiveness+ Quality+ Professionalism
ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They took care of our move out cleaning so quickly! We called in and they were able to get the job done the following day! It’s was so nice to be able to relax know knowing and seeing the amazing job they did not only with cleaning but also sanitizing the home for its new owners! I highly recommend their services!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
KaityLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I used The Maids for a "move out" clean, and was 100% satisfied with their job! Becky the owner was friendly and made sure everything was good to go, the team lead was CeCe, She was so nice and went over each room with me when they were finished. All the employees had a sense of urgency about them while completing…

Moving-related cleaning+ Punctuality+ Quality+ Professionalism
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Tracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$400+62% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 74%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean42$277–$484
Standard cleaning38$158–$253
Moving-related cleaning19$321–$614
General housekeeping13$153–$259
Interior & exterior window cleaning9$227–$447
Upholstery cleaning6$176–$309
Office & workplace cleaning4$153–$285
General carpet cleaning2$144–$297

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