Experts Reviews · Company report
The Maids in Folsom logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

The Maids in Folsom

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 5.0★ from 220 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in Folsom is better than 99% of house cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in Folsom is better than 98% of house cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in Folsom is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in Folsom is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in Folsom is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in Folsom is better than 62% of house cleaning services.B
62

Reviews for your job

Customers hired The Maids in Folsom for 8 kinds of job.

The Maids in Folsom for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Standard cleaning”

John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The team did an amazing job. Thank you!

Reasonable priceStandard cleaning
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m so happy that I found this cleaning service again! I first booked them about 3 or 4 years ago when we moved into our house, and they did an amazing job back then. I’m so glad I remembered them because they are still just as great. The Yellow Team Cristina, Maria, Norma, another Cristina, and I think Juana were…

Paid $500+Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Amber6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The Yellow team was great, Veronica and Christina, went to work immediately. The cleaning on the Core 5 package was comprehensive, even wiping my base boards! I look forward to using this service again.

Paid $200–250Reasonable priceStandard cleaning
Kara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Maribel, Meybelin, Josefina, and Mercedes did a wonderful job cleaning my home. They were able to clean some of the very difficult spots such as rust on marble, the path of the sliding glass door, and the base of the shower door. I appreciate them!

Paid $250–300Reasonable priceStandard cleaning
MarkLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This is such an easy service to work with. Our house is spotless, and your crew is so NICE!

Paid $400–450Reasonable priceStandard cleaning
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good things about The Maids of Folsom! Their team is always friendly, kind, and respectful of my home. They do an amazing job every time and are great about accommodating my requests. A special shout-out to the Blue Team — Cathy, Vero, Norma, and Naly — they are fantastic and consistently go above…

Great priceStandard cleaning
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I appreciate the maids always being on time, friendly and they do an excellent job! Thank you!

Paid $100–150Reasonable priceStandard cleaning
Annamarie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love these cleaners! They clearly communicate exact arrival times, show up at the times they state, do a fantastic and thorough cleaning job in about an hour, and are super friendly. Would recommend to anyone who is looking for cleaners in the Folsom area.

Reasonable priceStandard cleaning
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I love the maids! These ladies work hard, are thorough, very dedicated and my home is so clean when they are finished

Reasonable priceStandard cleaning
MelindaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Red team is best. The women on this team do excellent work and truly wonderful. Thank you. PS

Customer photo from Melinda's review
Standard cleaningDeep clean
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wow, just wow. Excellent job done on a deep cleaning of my home. Very pleasant and professional staff. The final result was above and beyond my expectations. Highly recommend Team Green. Oglis (team lead) was exceptional.

Paid $500+Not sureStandard cleaning
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best and most thorough cleaning we have ever had. My house has never looked or smelled so good!!! So glad that I contacted them. I will be referring to all my friends. Very responsive and flexible.

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
SerinaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using The Maids for monthly cleaning services for over 6 months now and we are always happy with our cleaning. Not only is the staff very kind and professional, they hit every cleaning spot I want each time and always get the details that other cleaners have missed. The owner also tried to find ways…

Reasonable priceStandard cleaning
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our first experience with The Maids. From the start everyone was very friendly. We got estimates for a first clean as well as for regular service. Everything looks great after their first time out. Very happy.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
zianya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very impressed with this service. The maids were very time efficient and thorough with the service. 100% recommend!

Deep cleanStandard cleaning
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Becky and her team at Maids of Folsom were wonderful to work with. They are very responsive, professional and hard working. Best of all, they are excellent and cleaning and left the house sparkling clean.

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Katarina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was such a pleasant experience from the first interaction on the phone with Dominique to the follow up call with Becky. Dominique was extremely friendly and was able to go over everything the cleaners would do. When I decided to schedule a cleaning, Becky was able to help me pick the day and time, giving an…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
CourtneyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best our house has ever looked! It's such a treat to have a clean house. They do such a wonderful job deep cleaning areas that would take myself hours. The team is responsive and on-time. I already can't wait for them to come back! P.S. they leave you THE BEST cookies! :)

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service and attention to detail. Great communication. Will use again. 5 stars!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service. They arrived like a whirlwind, were sensitive to our needs. Things sparkle that I didn't know could sparkle (like my window ledges).

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The holidays are around the corner and it’s a busy time for everyone! The Maids of Folsom help lighten the load for this time of year! They provide a quality clean just in time for all the family gatherings and entertaining! Once you use their service you won’t want to give them up! The Maids will make your life easier!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
SALLY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can't go wrong by selecting The Maids of Folsom; I've used them monthly for several years, and they never disappoint. It's like a "deep cleaning" service every time they come.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jeriann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful owners and team! We've had positive experiences with so many team members but regularly have the green team. So thankful for their services.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were amazing during our walk through took the time to go through every room and explain what they could do in those rooms. Working with you and not telling you. Listening to how we wanted the rooms to look and then explaining how they could get that done. The owner herself was in the walk through and she had a…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Eileen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed a spring cleaning done in my house and the team of 4 women came in and did an amazing job! Their team leader was on top of things the whole time and they all worked tirelessly to make my house shine. They even added extra special care to organize areas to look professional. I highly recommend The Maids of Folsom!! 5 out of 5 stars!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at The Maids is incredibly professional, punctual, and thorough. They always arrive with a smile and accommodate my needs as an individual working from home. When they are finished, my home sparkles! There is no dust, dirt, or grime to be found. My home smells fresh and looks camera ready! I look forward…

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Top quality work here in Folsom. The maids Work very hard a do an excellent job.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Gloria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All around great service, friendly, efficient staff

Standard cleaning+ Responsiveness+ Punctuality+ Quality
RitaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Their standard (deep) clean includes dusting, vacuuming, cleaning wood floors, baseboards, kitchen, bathrooms, changing bed linens, disinfecting all surfaces, some windows...and so much more! I've tried others but these guys are the best. They are very receptive to my input when I want things done a certain way. I…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The teams that service our home are very through and efficient. They’re always so friendly and energetic too. The price is very fair too. I utilize their services twice a month. I always think my home is clean, but after the team services out home, it looks immaculate. No dust on anything, every surface is cleaned,…

Office & workplace cleaningStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Jessethelegend4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Let me tell y’all. So my family home is notoriously messy. We have 3 adults working full time, 2 of whom are also in school full time and then 3 grade-school-aged children, and 2 dogs. A bustling household that attracts a ton of dirt and not much love for the base boards. I called the maids last Thursday in…

General carpet cleaningUpholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using The Maids for several years and have always experienced superior results. The cleaning staff is always cheerful and cohesive as a team. They are punctual and get to work immediately. The team is trustworthy, thoroughly trained, and consistent in their quality of work. When we ask them to vary the…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kelsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Wonderful company to work with and excellent service! They communicated with me, they cleaned everything better than I ever could and they were very professional, courteous and efficient. I highly recommend The Maids and will absolutely be using them again!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 209 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

These owners and workers are phenomenal. Licensed and insured as well. Whenever I see them, no matter which team they are smiling bright and early in the morning! Professional uniforms and service. I could not do what they do to my own house in a million years. Chose this business, you will not regret it. In…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Alyssa6 months ago★★★★★

Rating only, no written review.

Paid $450–500Reasonable priceStandard cleaning
Evan10 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaning
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaning
Tracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$400+62% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 74%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean42$277–$484
Standard cleaning38$158–$253
Moving-related cleaning19$321–$614
General housekeeping13$153–$259
Interior & exterior window cleaning9$227–$447
Upholstery cleaning6$176–$309
Office & workplace cleaning4$153–$285
General carpet cleaning2$144–$297

Compare with