Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
The Maids in the Northwest Chicago Suburbs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Maids in the Northwest Chicago Suburbs

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 52 garage cleaning services · 4.8★ from 79 Google reviews

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Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in the Northwest Chicago Suburbs is better than 85% of garage cleaning services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in the Northwest Chicago Suburbs is better than 70% of garage cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in the Northwest Chicago Suburbs is better than 76% of garage cleaning services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in the Northwest Chicago Suburbs is better than 93% of garage cleaning services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in the Northwest Chicago Suburbs is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in the Northwest Chicago Suburbs is better than 100% of garage cleaning services.A
100

Reviews for your job

Customers hired The Maids in the Northwest Chicago Suburbs for 6 kinds of job.

The Maids in the Northwest Chicago Suburbs for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$283–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Deep clean”

Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great and honest people! Definitely give them a shot! You won’t be disappointed with the service and product! Fantastic cleaning company!

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Maids continue to impress! Once they are complete i tend to not touch anything looks so clean and perfect. Being OCD and very busy at work they pickup a large part of my cleaning up around the house. Also the little touches they do are awesome. You will need to try them to see what I mean. They were so very…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
MaribethLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Maids team “Lime” were prompt, professional and did an outstanding job making our parents home “move in” perfect for the new homeowners! Highly recommended their service. The appointment was easy to make and the director is extremely accommodating!

Great priceMoving-related cleaningDeep clean
AlexanderLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had many different cleaning services in the past, but The Maids has proven to be the best. The thoroughness of their cleaning and attention to detail have been astounding. Very pleased with the quality of service and the social skills of the staff. They have been very nice! Management and staff have shared…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This crew was phenomenal from start to finish!!! They were on time & went above & beyond my expectations!! Thank you Jeff, see you next time!!

General carpet cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Aminah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work great staff will hire again

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff, Jolena and team were very thorough. They worked around pets and grandchildren. They took their time cleaning, were very polite and courteous. I would definitely recommend them to family and friends... my house hasn't looked this clean in quite a while!

Deep clean+ Responsiveness+ Punctuality+ Quality
RSLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

House cleaning before moving in to our new home. Scheduled deep cleaning service completed promptly and efficiently on the scheduled date of service. Cleaners led by a lady named Lilly and her other lady assistants were very polite and courteous. They were all thorough with their cleaning tasks, very detailed…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$211-16% vs typical garage cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 62%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning18$158–$303
Deep clean8$283–$471
General housekeeping7$151–$198
Moving-related cleaning4$376–$809
Interior & exterior window cleaning3—
Office & workplace cleaning2—

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