Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
Customers frequently praise the service for its thoroughness, professionalism, and punctuality, noting that teams are efficient and flexible with scheduling. Positive reviews highlight good communication from management and reasonable pricing for deep cleans and recurring maintenance. However, some low-star reviews describe poor communication, missed appointments, and incomplete work, including instances where cleaners failed to address specific areas or charged more than initially quoted.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
79 Google reviews we collected
Phrases our text analysis found in 69 written reviews
Price verdicts customers left with their Google review
Middle half of what 9 customers paid ($181–$228) · gold mark = category median.
How often each topic comes up in the written reviews
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The lime team always does such a great job cleaning my house!”
“The team was very professional and did a great job easy to work with !”
“They are not what they claim, nice before the service and really not nice after!”
“Look forward to ongoing service visits, I will recommend you to others.”
“Do not recommend.”
“Lily and her team were very professional, efficient and thorough!”
“Thank you Jeff for the outstanding service and competitive pricing!”
“The owner - Drake is so super friendly, provides good communication, and great customer service.”
“Thank you Team Pink for your reliable, excellent and friendly service!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Maids in the Northwest Chicago Suburbs for 6 kinds of job. Pick one to see what they paid and said.
They were simply Amazing! They all worked so well together! It was just heaven with a clean house!
The Maids continue to impress! Once they are complete i tend to not touch anything looks so clean and perfect. Being OCD and very busy at work they pickup a large part of my cleaning up around the house. Also the little touches they do are awesome. You will need to try them to see what I mean. They were so very…
The team is always professional and they do a great job cleaning. They always work hard and efficiently. The company is very flexible with dates and times and very pleasurable to work with.
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 18 | $158–$303 |
| Deep clean | 8 | $283–$471 |
| General housekeeping | 7 | $151–$198 |
| Moving-related cleaning | 4 | $376–$809 |
| Interior & exterior window cleaning | 3 | — |
| Office & workplace cleaning | 2 | — |
4.8 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The lime team always does such a great job cleaning my house!
Thank you Amanda! We appreciate the 5 star review and I will make sure to let the team know! Jeff
They done an amazing job.
Thank you Brie. Much appreciated!
The team was very professional and did a great job easy to work with !!
Thank you Carol! We appreciate the 5 star review and look forward to our continued partnership! Jeff - Owner
They were simply Amazing! They all worked so well together! It was just heaven with a clean house!
Thank you Cindy! Happy to provide you with 5 star service and looking forward to our partnership!
Lily and her team were very professional, efficient and thorough!
Thank you for your wonderful review, Mike! We're thrilled to hear that The Maids made such a positive impression with their professionalism and efficiency. Our goal is always to provide thorough and top-notch service, and it's great to know we hit the mark with you. We look forward to returning to your home and continuing to exceed your expectations in the future!
They are very good at what they do. The name of team is Pink.
Thank you for the 5 star review and kind words for Team Pink! Jeff - Owner
Great and honest people! Definitely give them a shot! You won’t be disappointed with the service and product! Fantastic cleaning company!
Thank you so much for your wonderful review, Mark! We're thrilled to hear that you had a great experience with our team. It’s our mission to provide honest and exceptional service, and we’re glad that it resonated with you. We look forward to returning to your home soon to continue delivering the fantastic cleaning you expect. Your support means the world to us!
We have had the pink team out several times. They have done an excellent job and gone above and beyond. They are very detailed, have a great work ethic and I am totally comfortable with them in my house.
Thank you so much the kind review! We really take pride in providing exceptional service. Looking forward to our continued partnership! - Jeff, Owner
The owner - Drake is so super friendly, provides good communication, and great customer service. Drake does carpet cleaning as well. I had a hazmat cleanup due to my elderly father having an accident and soiled his carpet. The stench and mess was overwhelming, but Drake cleaned it up and made the apartment look brand new. Capos is the best cleaning service around!
Thank you, Ryan, for your wonderful review! We're thrilled to hear that you had a positive experience with The Maids, and we're especially glad we could help during such a challenging time. Providing top-notch service and restoring comfort to your home is our priority. We look forward to returning in the future and continuing to exceed your expectations. Your kind words truly motivate us to keep doing our best!
Best service around. Highly recommend them. Give them a try!
Thank you so much for your wonderful review, Terry! We’re thrilled to hear that you had such a positive experience with The Maids. Your recommendation means the world to us, and we can't wait to return to your home in the future. We're committed to maintaining the highest level of house cleaning service and ensuring you continue to be satisfied. See you soon!
Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
