Experts Reviews · Company report
The Maids in the Northwest Chicago Suburbs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Maids in the Northwest Chicago Suburbs

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 52 garage cleaning services · 4.8★ from 79 Google reviews

Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids in the Northwest Chicago Suburbs is better than 85% of garage cleaning services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids in the Northwest Chicago Suburbs is better than 70% of garage cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids in the Northwest Chicago Suburbs is better than 76% of garage cleaning services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids in the Northwest Chicago Suburbs is better than 93% of garage cleaning services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids in the Northwest Chicago Suburbs is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids in the Northwest Chicago Suburbs is better than 100% of garage cleaning services.A
100

Reviews for your job

Customers hired The Maids in the Northwest Chicago Suburbs for 6 kinds of job.

The Maids in the Northwest Chicago Suburbs for standard cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$303
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Standard cleaning”

Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The lime team always does such a great job cleaning my house!

Paid $200–250Reasonable priceStandard cleaning
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They were simply Amazing! They all worked so well together! It was just heaven with a clean house!

Paid $150–200Standard cleaning
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They are very good at what they do. The name of team is Pink.

Reasonable priceStandard cleaning
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great and honest people! Definitely give them a shot! You won’t be disappointed with the service and product! Fantastic cleaning company!

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Maids continue to impress! Once they are complete i tend to not touch anything looks so clean and perfect. Being OCD and very busy at work they pickup a large part of my cleaning up around the house. Also the little touches they do are awesome. You will need to try them to see what I mean. They were so very…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team is always professional and they do a great job cleaning. They always work hard and efficiently. The company is very flexible with dates and times and very pleasurable to work with.

Paid $200–250Reasonable priceStandard cleaning
Oksana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Totally forgot to clean/polish my glass coffee table

Paid $50–100Reasonable priceInterior & exterior window cleaningStandard cleaning
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was a last minute customer and I worked with Jeff who squeezed me into their schedule. A team of 3 showed up and did an amazing job. We are really pleased with their work and that they were so accommodating because we were really in a crunch. A+

Standard cleaning+ Responsiveness+ Punctuality+ Quality
AlexanderLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had many different cleaning services in the past, but The Maids has proven to be the best. The thoroughness of their cleaning and attention to detail have been astounding. Very pleased with the quality of service and the social skills of the staff. They have been very nice! Management and staff have shared…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This crew was phenomenal from start to finish!!! They were on time & went above & beyond my expectations!! Thank you Jeff, see you next time!!

General carpet cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Ken14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Maids has been the BEST for quality...Value...Very Professional and Prompt...I highly recommend the

Customer photo from Ken's review
General housekeepingStandard cleaning
Marlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing work and very professional!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Benjamin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended . Our house was spotless .

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Tricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time using “The Maids” service and they were awesome! Showed up on time and were super efficient and did a great job. Would highly recommend’

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Adriana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Maids did an outstanding job cleaning my house! They were extremely professional, efficient and courteous. Their service is highly recommended and I will most definitely be using them again!

Standard cleaning
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $150–200Great priceStandard cleaning
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$211-16% vs typical garage cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 62%Overpriced 0%Not sure 0%

Jobs customers hired them for

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