Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
The Maids of Hillsboro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

The Maids of Hillsboro

Hillsboro, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 57 ironing services · 5.0★ from 118 Google reviews

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Report card

Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids of Hillsboro is better than 96% of ironing services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids of Hillsboro is better than 98% of ironing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids of Hillsboro is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids of Hillsboro is better than 100% of ironing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids of Hillsboro is better than 100% of ironing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids of Hillsboro is better than 91% of ironing services.A
91

Reviews for your job

Customers hired The Maids of Hillsboro for 5 kinds of job.

The Maids of Hillsboro for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$266
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “General housekeeping”

Carolina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The maids always does such an incredible job making sure everything is clean and taken care of ! Thank you Mayra, Bere and Evelyn We appreciate you all!

Customer photo from Carolina's review
Great priceOffice & workplace cleaningGeneral housekeeping
DaveLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dolores and her team did a fantastic job on our first deep clean, using this company. They made our home sparkly. They wiped 550 lineal feet of baseboards, wiped all the blinds 14 Windows, and made the appliances shine like new. We are new customers and will definitely sign up for monthly services! We are very happy !

Customer photo from Dave's review
Paid $500+Reasonable priceGeneral housekeeping
Ms.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

LOVE TEAM # 3 MY HOUSE SMELLS GREAT AND ITS SO CLEAN.

Great priceGeneral housekeeping
Julia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was very pleased with the service. Team #3 Nani, Yerussa and Mayra were amazing! They deep cleaned my bathrooms, cleaned all my floors and baseboards within 1 hours time. Even my bedroom closet mirrors!! I will be returning.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
MichaelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dolores and her team cleaned our home and did a great job! Thank you so much.

Paid $100–150Reasonable priceGeneral housekeeping
Orpa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lupita, Caro and Briseda, were phenomenal. They left my house sparkling. They were fun and easy to talk to. I highly recommend them.

Reasonable priceGeneral housekeeping
Merritt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Team 1 did an excellent job with our cleaning this week. Extra care to help us get ready for the holidays. We appreciate The Maids so much!

Paid $300–350Reasonable priceGeneral housekeeping
Verleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had not been able to clean my house for a while due to a back injury. I was embarrassed the way my house was looking. Team 3 from the Maids came in. I was very pleased with the work they did . My house was shining. Thank you team 3.

Paid $200–250Reasonable priceGeneral housekeeping
Jeffrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The Maids always do a good job of cleaning the house, especially the areas dislike cleaning the most: Bathroom mirrors, toilets, showers, kitchen floors, etc. Dolores’s team did a great job cleaning the on their recent visit house.

Reasonable priceGeneral housekeeping
LaVonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The Maids do a great job cleaning our house. I recommend them to anyone who wants a clean house. They are friendly and skilled.

Paid $150–200Reasonable priceGeneral housekeeping
StephanieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The maids were very helpful before the holiday season. Check out the photos of how clean and neat things were left. It really helped get my house clean.

Reasonable priceStandard cleaningGeneral housekeeping
SarahLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew: team #3 made my apartment shine. I look forward to them coming every month

Reasonable priceStandard cleaningGeneral housekeeping
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team #2 with Consuelo were amazing! I needed so much help with my new home and they did an outstanding job cleaning! I caregive and work nights and this service gave me one less thing to worry about! Will always call the Maids to keep my home clean!

General housekeepingStandard cleaning+ Punctuality+ Professionalism
Brandon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using this service for our house for several years. We started with a deep clean and then have a monthly appointment since. They always arrive in the allotted time and their work is efficient and thorough. Communicating changes in our schedule or access to our home is easy since there is always somebody…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Thilo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience, very clean house when they finished. Thanks for your efforts all.

General housekeeping+ Responsiveness+ Punctuality+ Quality
sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

General housekeeping

Price

$300+16% vs typical ironing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 76%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning48$163–$315
Deep clean17$269–$479
General housekeeping16$153–$266
Office & workplace cleaning6—
Moving-related cleaning6—

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