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The Maids of Hillsboro

House cleaning service · Hillsboro, OR · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 57 ironing servicesPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 118 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$300typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

The Maids of Hillsboro at a glance

Customers consistently praise The Maids of Hillsboro for thorough, professional cleaning services, highlighting punctuality, efficient turnaround times, and clear communication. Reviewers note the team's ability to handle specific tasks like deep cleans, move-out preparations, and post-renovation dust removal with attention to detail. While most feedback is positive, one lower-rated review criticized the accuracy of phone quotes, suggesting that final costs may exceed initial estimates provided to customers.

  • Google rating: 5.0 out of 5 from 118 reviews (97% five-star).
  • Reviews on this page: 118 Google reviews (113 with written comments, 34 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Ironing Service serving Hillsboro, Oregon.

Data from Google, last updated November 4, 2026.

Score profile vs other ironing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability98Craft & service99Value100Momentum100Replies to reviews91Satisfaction: 96 (median 86)Reliability: 98 (median 84)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 91 (median 77)
The Maids of HillsboroIroning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids of Hillsboro: 96/100 on this factor. Category median: 86.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids of Hillsboro: 98/100 on this factor. Category median: 84.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids of Hillsboro: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids of Hillsboro: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids of Hillsboro: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids of Hillsboro: 91/100 on this factor. Category median: 77.A
91

Bar = this company · dark tick = category median.

Star ratings

118 Google reviews we collected

  • 5 stars11597%
  • 4 stars22%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 113 written reviews

  • Praise160100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price920%
  • Reasonable3476%
  • Overpriced00%
  • Not sure24%
$300+16% vs typical ironing services

Middle half of what 40 customers paid ($225–$536) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results7245%
  • Staff & attitude3522%
  • Speed & response2314%
  • Would recommend1811%
  • Communication53%
  • Honesty & trust43%
  • Price & value32%

What customers talk about

We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Team #7 does a great job cleaning my home every 2 weeks - everything is always crisply straightened out, dusted, vacuumed, garbage out and sparkling!”
  • “They always add nice touches that make it feel brand new.”
  • “However, when I called the Maids, they immediately picked up, had a great attitude and right away followed up with the info I needed.”
  • “Would absolutely recommend their services at The Maids.”
  • “The ladies were all very kind, communicative, and extra thorough.”
  • “Honestly they do an outstanding job & they get to work immediately and work hard the whole time.”
  • “I would highly recommend their service, worth every penny.”

People customers mention

  • Dolores 6 reviews
  • Mayra 4 reviews
  • Alicia 4 reviews
  • Briseida 4 reviews
  • Delores 4 reviews
  • Karla 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Maids of Hillsboro for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Team #7 does a great job cleaning my home every 2 weeks - everything is always crisply straightened out, dusted, vacuumed, garbage out and sparkling! They always add nice touches that make it feel brand new. Thank you!

Paid $300–350Reasonable priceStandard cleaning
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Team #4 Lupia, Moria & Laura were Outstanding! The place is super clean, every corner. Better than our high expectations. Thank you team #4

Paid $450–500Reasonable priceDeep clean
Raquel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We hired the Maids to get our place ready to list and they did a fantastic job. Katherine, Berenice and Karla from Team #7 were able to work around our painters who were also finishing up that day and were able to get our home spotless. Highly recommended for a moving related clean.

Paid $500+Reasonable priceMoving-related cleaning
Salome1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As a property manager, I have used this company several times and both times the work was excellent. On time, very professional, and did a great job. I now have them on speed dial. :) Special thanks to Briseida, Alicia, and Karla.

Paid $500+Great priceMoving-related cleaningDeep clean
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

With two little kids our house needed a lot of love. They did great! Fab work Team 1!

Paid $500+
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dolores’ team did a great job cleaning our rental house in between tenants. Thorough and professional.

Paid $500+

Photos

Customer reviews

5.0 ★★★★★ 118 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jeanie Walker1 reviewTotal number of Google reviews Jeanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Left my home sparkling clean!

Response from the owner · 17 hours ago

Jeanie, thank you for the wonderful review. We’re so pleased your home feels refreshed and clean after our visit, and we appreciate you trusting us with your space. We’d be glad to help again when you need us. The Maids

Isaiah Black5 reviewsTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super quick service with a smile. They come in and get to work immediately beautifying our home. They go deep for a standard cleaning. Really appreciate the excellent job they do!

  • Price assessment: Reasonable price
  • Services: Standard cleaning, Deep clean
Response from the owner · a day ago

Isaiah, we really appreciate you sharing this. We're glad our team was quick, cheerful, and thorough with your cleaning. Hearing that you value the deeper touches means a lot to us. We look forward to keeping your home looking its best. The Maids

Amanda Smith7 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Team #7 does a great job cleaning my home every 2 weeks - everything is always crisply straightened out, dusted, vacuumed, garbage out and sparkling! They always add nice touches that make it feel brand new. Thank you!

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Standard cleaning
Response from the owner · a week ago

Amanda, we’re delighted Team #7 makes your home feel sparkling and refreshed every visit. Thanks for noticing the attention to detail, those little touches mean a lot to us. We look forward to keeping your space tidy and welcoming at each appointment. The Maids

David Banks2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria, Caro, and Karla were great!

Response from the owner · 2 weeks ago

David, thank you for the great review. We’re so glad Maria, Caro, and Karla did a fantastic job. We appreciate you sharing your experience and look forward to assisting you again soon. The Maids

Michael McKelvey2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Team #4 Lupia, Moria & Laura were Outstanding! The place is super clean, every corner. Better than our high expectations. Thank you team #4

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Deep clean
Response from the owner · 2 weeks ago

Michael, thank you for the fantastic review. We are so pleased Team #4 Lupia, Moria, and Laura exceeded your expectations and left every corner spotless. Your kind words mean a lot to the team and inspire us to keep delivering that level of care. We appreciate you sharing this. The Maids

Carolina Torres1 reviewTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The maids always does such an incredible job making sure everything is clean and taken care of ! Thank you Mayra, Bere and Evelyn We appreciate you all!

  • Price assessment: Great price
  • Services: Office & workplace cleaning, General housekeeping
Response from the owner · 2 weeks ago

We really appreciate you sharing this, Carolina. It makes us so happy to hear Mayra, Bere, and Evelyn consistently take great care of your home. Your kind words encourage our whole team, and we look forward to keeping things clean for you. The Maids

Chris Neifert3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Briseida, Alicia, and Laura did an excellent deep clean of our home. They were very thorough, careful of items in our home, and left the place spotless. Would absolutely recommend their services at The Maids.

Response from the owner · 3 weeks ago

Chris, we really appreciate you taking the time to write this. We're so pleased Briseida, Alicia, and Laura delivered a careful, thorough deep clean and left your home looking immaculate. Your recommendation means a great deal and we look forward to helping again. The Maids

Raquel Muszynski4 reviewsTotal number of Google reviews Raquel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired the Maids to get our place ready to list and they did a fantastic job. Katherine, Berenice and Karla from Team #7 were able to work around our painters who were also finishing up that day and were able to get our home spotless. Highly recommended for a moving related clean.

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Moving-related cleaning
Response from the owner · a month ago

Raquel, thank you for the great review. We’re thrilled Team 7, Katherine, Berenice and Karla, could work around your painters and leave the house spotless for listing. Your recommendation means a lot, and we hope the sale goes smoothly. The Maids

Salome Sanchez1 reviewTotal number of Google reviews Salome has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a property manager, I have used this company several times and both times the work was excellent. On time, very professional, and did a great job. I now have them on speed dial. :) Special thanks to Briseida, Alicia, and Karla.

  • Price assessment: Great price
  • Price: $500+
  • Services: Moving-related cleaning, Deep clean
Response from the owner · a month ago

Salome, thank you for your continued trust and for sharing this feedback. We are delighted our team was punctual and professional, and we will pass your special thanks to Briseida, Alicia, and Karla. It means a lot to be on your speed dial, and we look forward to assisting you again. The Maids

Jessica Tate2 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

With two little kids our house needed a lot of love. They did great! Fab work Team 1!

  • Price: $500+
Response from the owner · a month ago

Thank you, Jessica. We’re so glad Team 1 could give your home the extra attention it needed with two little ones around. Knowing you were happy with the results means a lot to us. We appreciate your trust and would love to help again. The Maids

The Maids of Hillsboro on Google Maps →

Business details