The Mane Brand Hair Company logo

The Mane Brand Hair Company

Beauty salon · Greeneville, TN · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%83+23.4Replies to reviews 8%57+4.7Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 52%
4.9 ★★★★★ 234 Google reviews · 24 photos
95%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
$58typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

The Mane Brand Hair Company at a glance

Google reviewers rate The Mane Brand Hair Company 4.9 out of 5 based on 234 reviews, with the owner responding to 32 percent of them. Customers frequently praise the salon for friendly staff, clean facilities, and skilled services including cuts, color, highlights, and nail treatments. While many note that pricing is comparable to local competitors, recurring criticisms in low-star reviews involve miscommunication regarding specific hair requests and dissatisfaction with the final result of cuts or coloring.

  • Google rating: 4.9 out of 5 from 234 reviews (95% five-star).
  • Reviews on this page: 234 Google reviews (195 with written comments, 26 with photos).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Hair Salon serving Greeneville, Tennessee.

Data from Google, last updated October 26, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction88Reliability83Craft & service–Value–Momentum100Replies to reviews57Satisfaction: 88 (median 88)Reliability: 83 (median 84)Momentum: 100 (median 100)Replies to reviews: 57 (median 47)
The Mane Brand Hair CompanyHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Mane Brand Hair Company: 88/100 on this factor. Category median: 88.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Mane Brand Hair Company: 83/100 on this factor. Category median: 84.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Mane Brand Hair Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Mane Brand Hair Company: 57/100 on this factor. Category median: 47.C
57

Bar = this company · dark tick = category median.

Star ratings

234 Google reviews we collected

  • 5 stars22395%
  • 4 stars42%
  • 3 stars10%
  • 2 stars21%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 195 written reviews

  • Praise21797%
  • Complaints73%

Price

What customers reported paying

$580% vs typical hair salons

Middle half of what 158 customers paid ($30–$111) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7132%
  • Quality & results7031%
  • Would recommend4118%
  • Communication188%
  • Price & value94%
  • Speed & response84%
  • Honesty & trust73%

What customers talk about

We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Fast friendly and a beautiful hair cut exactly what I asked for.”
  • “She did a great job on my hair will definitely be back to see her.”
    “…been somewhere to get hair done and all the alleged stylists were so incompetent…”
  • “I recommend adding the scratch therapy too—what a luxury!”
  • “She answered my questions on the concerns I had regarding my hair.”
  • “I had quite a few services done and at a very reasonable price.”
  • “She provided exactly what I wanted and in a timely manner.”
  • “I moved to Greeneville a couple years ago and struggled to find someone new that I could trust.”

People customers mention

  • Sherry 11 reviews
  • Laura 10 reviews
  • Angel 9 reviews
  • Skylar 5 reviews
  • Heidi 5 reviews
  • Gracie 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Mane Brand Hair Company for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JuneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Skylar, was wonderful. She did a great job on my hair will definitely be back to see her.

Paid $20–40Haircut
Teresea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Angel, provided a great experience! Fast friendly and a beautiful hair cut exactly what I asked for. I highly recommend.

Paid $20–40Hairstyling
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Loving my hair done at Mane Brand!!! From someone that normally doesn’t visit the salon more than once every couple years to wanting a weekly blowout. You have impressed me!!

Paid $180–200Shampoo & conditioningBlowoutsService not listed
janiceLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Laura does a great job cutting my hair. She takes her time and always asks before she just does something like texturizing it some places they don’t ask they just do it. This is a really nice hair salon and everyone is nice and friendly. Prices are comparable to most others in town. Thanks Laura for doing another great job!

Paid $20–40HaircutHairstyling
Lindsay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Laura did my highlights today and she did an amazing job! Blonde is such a difficult color to master and she bleached and toned to perfection! Blondes go see Laura!

Paid $100–120Shampoo & conditioningHaircutHairstyling
Della5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Angel did my hair and I was very pleased with the finished job. I had read on one of the reviews where someone complained about the price of what the hairstylist charged. What I didn’t understand is why she didn’t ask before the hairstylist started. This is exactly what I did, and it’s exactly what I was charged.…

Customer photo from Della's review
Paid $140–160Service not listed

Photos

Customer reviews

4.9 ★★★★★ 234 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Karolina DeanLocal Guide · 14 reviewsTotal number of Google reviews Karolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the second time visiting and Sherry did absolutely amazing on my nails and toes! Great service! I will be back again!

  • Services: Pedicure, Manicure
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
June OsborneLocal Guide · 26 reviewsTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Skylar, was wonderful. She did a great job on my hair will definitely be back to see her.

  • Price: $20–40
  • Services: Haircut
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Teresea Boyd2 reviewsTotal number of Google reviews Teresea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel, provided a great experience! Fast friendly and a beautiful hair cut exactly what I asked for. I highly recommend.

  • Price: $20–40
  • Services: Hairstyling
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Kelly Howlett2 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Loving my hair done at Mane Brand!!! From someone that normally doesn’t visit the salon more than once every couple years to wanting a weekly blowout. You have impressed me!!

  • Price: $180–200
  • Services: Shampoo & conditioning, Blowouts, Service not listed
  • Maintenance: Well-kept
Joshua & Courtney HermanLocal Guide · 29 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Skylar always does an awesome job on my hair, no matter what I have done!

  • Price: $140–160
  • Services: Haircut
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 6 months ago

Thank you so much! 🤍 We’re so glad you loved your haircut—Laura does an amazing job! We can’t wait to have you back!

Sammi1 reviewTotal number of Google reviews Sammi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful hairstylist and she took great care of my aunt. Thank you so much!

janice rohrLocal Guide · 26 reviewsTotal number of Google reviews janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Laura does a great job cutting my hair. She takes her time and always asks before she just does something like texturizing it some places they don’t ask they just do it. This is a really nice hair salon and everyone is nice and friendly. Prices are comparable to most others in town. Thanks Laura for doing another great job!

  • Price: $20–40
  • Services: Haircut, Hairstyling
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Well-kept
Response from the owner · 6 months ago

This means so much to us—thank you for such a thoughtful review! 🤍 Laura truly takes pride in making sure every guest feels comfortable, heard, and confident in their service. We’re so glad you found your stylist and your place with us. We can’t wait to keep taking care of you!

Lindsay Carter7 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Laura did my highlights today and she did an amazing job! Blonde is such a difficult color to master and she bleached and toned to perfection! Blondes go see Laura!

  • Price: $100–120
  • Services: Shampoo & conditioning, Haircut, Hairstyling, Service not listed
  • Atmosphere: Cozy
  • Maintenance: Well-kept
Chelsey Jones2 reviewsTotal number of Google reviews Chelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Laura did a great cut and eyebrow wax!

  • Price: $40–60
  • Services: Shampoo & conditioning, Eyebrow shaping, Haircut
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
MaryLee Greenlee12 reviewsTotal number of Google reviews MaryLee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Skyler has worked miracles with my hair.

  • Price: $20–40
  • Services: Shampoo & conditioning
  • Atmosphere: Relaxing

The Mane Brand Hair Company on Google Maps →

Business details