Experts Reviews · Company report
The Mane Brand Hair Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%83+23.4Replies to reviews 8%57+4.7Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

The Mane Brand Hair Company

Greeneville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 234 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Mane Brand Hair Company is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Mane Brand Hair Company is better than 83% of hair salons.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Mane Brand Hair Company is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Mane Brand Hair Company is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Mane Brand Hair Company is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Mane Brand Hair Company is better than 57% of hair salons.C
57

Reviews for your job

Customers hired The Mane Brand Hair Company for 8 kinds of job.

The Mane Brand Hair Company for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$35–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 25

All 69 Google reviews tagged “Shampoo & conditioning” · showing 40

Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Loving my hair done at Mane Brand!!! From someone that normally doesn’t visit the salon more than once every couple years to wanting a weekly blowout. You have impressed me!!

Paid $180–200Shampoo & conditioningBlowoutsService not listed
Lindsay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Laura did my highlights today and she did an amazing job! Blonde is such a difficult color to master and she bleached and toned to perfection! Blondes go see Laura!

Paid $100–120Shampoo & conditioningHaircutHairstyling
Chelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Laura did a great cut and eyebrow wax!

Paid $40–60Shampoo & conditioningEyebrow shapingHaircut
MaryLee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Skyler has worked miracles with my hair.

Paid $20–40Shampoo & conditioning
addy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heidi was great! Very kind and was wonderful throughout the whole appointment, the salon was very clean and comfortable to be in for 3 hours

Paid $100–120Shampoo & conditioningPerms
skyler11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heidi was amazing told her what I wanted and she made it happen !! No complaints best hair salon I have been to .

Paid $20–40Shampoo & conditioningBlowouts
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Laura was so sweet and very skilled with helping me get to the cut and style I wanted. She was also very informative when I asked her about coloring services. I needed a good chop, and she did an excellent job! I will definitely be going to her again. Highly recommend! Thank you so so much!

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Michelle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely love Angel and her magic brush that transforms my hair every time! Love all the ladies that work here, they are always kind and absolutely precious! Will always come here when my hair needs some love!

Paid $180–200Shampoo & conditioningBlowoutsHaircut
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Laura was great. I had quite a few services done and at a very reasonable price. Friendly staff & clean shop.

Paid $120–140Shampoo & conditioningEyebrow shapingHaircut
Vona13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I saw Heidi today. We had a great visit! She answered my questions on the concerns I had regarding my hair. The cut was exactly what I wanted and I'm booking my next appointments with her. I highly recommend Heidi and The Mane Brand Hair Company.

Shampoo & conditioningBlowoutsHaircut
Rebekah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I absolutely love this salon! I’ve been going there 4 years now and everyone is always so friendly and welcoming. I’ve had both Makayla and Laura do my hair and they are both amazing! Sherry also did my nails! She’s amazing! I drive over an hour to keep going to this salon because these girls are so good! Would highly recommend to everyone I know!

Paid $160–180Shampoo & conditioningHaircutHairstyling
Crystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My mom and I had our first hair appointment with Laura this morning. She was wonderful and both of our cuts turned out exactly what we wanted. My mom has been told several times she couldn’t have layers due to her hair being so thin but Laura did it no problem. Both will be back to see her for our next.

Shampoo & conditioningHaircutHairstyling
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my hair done at another salon $125 color and highlights/haircut/style My hair was supposed to be deep auburn/brown with natural blonde highlights I left with pink-reddish roots I didn’t not how bad it was until I got home I tried to reach the stylist at her shop and text messages with no response Skylar color…

Paid $200+Shampoo & conditioningBlowoutsHaircut
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Heidi did an amazing job when I came in to get my hair cut and colored. I sent her 2 inspiration pictures and told her I wanted something in the middle and she delivered just that. Took her time to make sure I looked amazing when I left. Without doubt I will be back and will be recommending to everyone.

Shampoo & conditioningBlowoutsHaircut
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Skylar was fabulous!! After swimming in a chlorine pool, my daughter's hair was feeling very dry and tangled. She did a conditioning treatment and gave her a trim. She left feeling so much better about her hair!!

Shampoo & conditioningHaircut
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Skylar was very nice and helpful in helping me decide what I wanted. She did a very good job and I am very satisfied

Paid $80–100Shampoo & conditioningHaircut
Nuryhan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Laura did exactly what I asked. I love my new haircut. I love that she took the time to blow dry it and style it. I highly recommend her.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
carolynLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Laura did a awesome job cutting my hair. Was a little reluctant at first. She surpassed my expectations. First time there & I definitely plan on-going back. They even have an adorable boutique in the back with jeans, shirts purses etc. I love it!

Paid $20–40Shampoo & conditioning
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit. Laura was my stylist. She asked what I was looking to do, how I wanted my hair cut. She did a great haircut, exactly what I was looking for. I will definitely be back.

Paid $20–40Shampoo & conditioningBlowouts
Katelin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Makayla Johnson is amazing!! Always has me leaving there feeling like a new person!! Even after the appointments she always helps me find the best products to keep my hair healthy and looking great!!

Paid $140–160Shampoo & conditioningService not listed
Dakota7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Makayla Johnson goes above and beyond for her clients. She exceeds expectations. She is very talented, professional & flexible with her schedule.

Paid $100–120Shampoo & conditioningEyebrow shapingHaircut
Kelly's6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kayla is great. Really takes the time to find out exactly what you want and make sure it's done to perfection! I've found my new forever stylist. Great Razor cut and style

Paid $1–20Shampoo & conditioningHaircutHairstyling
Cheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My first time for a hair spa appointment. Would I do it again? You betcha! On a regular basis? Oh yes!

Paid $80–100Shampoo & conditioningService not listed
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A huge shout out to Kayla and Heidi. Thank you all for all your hard work today and a job well done.

Paid $120–140Shampoo & conditioningHaircutHairstyling
ChinderellaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Angel listened to what i wanted and did it beautifully! I will definitely return! I have had a very hard time in the 14 years we've lived here to find a stylist. Found one!!

Paid $80–100Shampoo & conditioningHaircut
Cadence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got the head spa treatment done. It was amazing! Highly recommend! Most relaxed I have ever been!!

Paid $100–120Shampoo & conditioning
DebraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Laura did a fantastic job! She was very nice and made me feel very welcome.

Paid $20–40Shampoo & conditioningBlowoutsHaircut
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hedi was so great loved my haircut.

Paid $40–60Shampoo & conditioningHaircut
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had color put on,trim, turned out just like I wanted

Paid $100–120Shampoo & conditioningService not listed
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great haircut.

Paid $20–40Shampoo & conditioningHaircut
trish2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Laura was great! She was patient and listened to what style I wanted. I will definitely be returning to her!

Paid $40–60Shampoo & conditioningHaircutHairstyling
KellyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time at the salon and I had possibly 8" cut off into a layered, angled bob after a wonderful shampoo. I am happy with the results and will absolutely return! Booking online was easy and the price was great!

Paid $20–40Shampoo & conditioningHaircut
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Makayla made my first experience at The Mane Brand Hair Company absolutely perfect. I was completely satisfied with every aspect. From the online booking, to the pre-appointment communication, and then the consultation and amazing care throughout my cut and style, I could not have asked for better service! I will definitely be going back!

Paid $20–40Shampoo & conditioningBlowoutsHaircut
Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome shampoo, cut and style with Makayla Cole

Paid $20–40Shampoo & conditioningHaircutHairstyling
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend getting your hair cut here!!

Paid $20–40Shampoo & conditioningHaircutHairstyling
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Skylar is great! Did a wonderful job my color.

Paid $160–180Shampoo & conditioningHaircutService not listed
NaturallyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skylar did a fantastic job on my hair. I really wanted to do the calico hair trend. She accomplished it beautifully. It was my first time going here. I felt very welcomed and it was inviting. I haven’t had my hair colored by someone else in about ten years, so I was a little nervous. She came up with a great game…

Customer photo from Naturally's review
Paid $120–140Shampoo & conditioningHaircutHairstyling
DELLASUE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with my services today Gracie was thorough and professional. I will be returning

Paid $20–40Shampoo & conditioningEyebrow shapingWaxing
Kathryn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friday night event was fun! Pampered like a princess. Thanks so much! Gracie used some great products and totally tamed my curly hair.

Paid $1–20Shampoo & conditioning
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Took my daughter to get her hair cut. Good atmosphere and great hospitality.. Thanks Skyler Shelton.

Paid $20–40Shampoo & conditioningHaircut

Show more shampoo & conditioning reviews (29 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut110$27–$53
Shampoo & conditioning69$35–$136
Hairstyling36$27–$66
Pedicure20$48–$71
Manicure20$45–$73
Blowouts14$41–$109
Eyebrow shaping6$20–$59
Waxing6—

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