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The Marks Law Firm, L.L.C.

Family law attorney · Ballwin, MO · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%76+18.4Value 14%99+14Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 65 child custody lawyersPosition by Experts Score among all companies we track in this category. · better than 53%
4.9 ★★★★★ 188 Google reviews · 22 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
42%reviews answered by the owner
Oct 2026latest review

The Marks Law Firm, L.L.C. at a glance

Google reviewers rate the firm 4.9 out of 5 based on 188 reviews, with the owner responding to 42 percent of them. Clients frequently cite responsiveness, clear communication, and reasonable pricing while describing services including divorce, child custody, appeals, and estate planning. Recurring themes highlight the team's professionalism and ability to de-escalate stressful situations. However, low-star reviews indicate that some clients found initial consultations unhelpful or felt the attorney was rude and condescending.

  • Google rating: 4.9 out of 5 from 188 reviews (97% five-star).
  • Reviews on this page: 188 Google reviews (179 with written comments, 1 with photos).
  • Owner responses: the business replied to 42% of reviews.
  • Most recent review: October 3, 2026.
  • Service: Child Custody Lawyer serving Ballwin, Missouri.

Data from Google, last updated October 28, 2026.

Score profile vs other child custody lawyers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction89Reliability76Craft & service99Value99Momentum100Replies to reviews57Satisfaction: 89 (median 89)Reliability: 76 (median 84)Craft & service: 99 (median 98)Value: 99 (median 91)Momentum: 100 (median 100)Replies to reviews: 57 (median 73)
The Marks Law Firm, L.L.C.Child Custody Lawyers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Marks Law Firm, L.L.C.: 89/100 on this factor. Category median: 89.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Marks Law Firm, L.L.C.: 76/100 on this factor. Category median: 84.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Marks Law Firm, L.L.C.: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Marks Law Firm, L.L.C.: 99/100 on this factor. Category median: 91.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Marks Law Firm, L.L.C.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Marks Law Firm, L.L.C.: 57/100 on this factor. Category median: 73.C
57

Bar = this company · dark tick = category median.

Star ratings

188 Google reviews we collected

  • 5 stars18397%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 179 written reviews

  • Praise41498%
  • Complaints72%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11327%
  • Would recommend8219%
  • Speed & response6315%
  • Quality & results4912%
  • Communication4410%
  • Honesty & trust4310%
  • Price & value276%

What customers talk about

We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jonathan is knowledgeable, attentive, and genuinely committed to helping his clients navigate the legal system.”
    “I had a consultation and the lawyer was not helpful at he.”
  • “I would highly recommend this firm and it's incredible personnel for anyone looking for an excellent lawyer to represent them.”
  • “Whenever I had questions or concerns, he responded quickly and thoroughly.”
    “…a way that I was able to succeed in reaching my objectives without delay.…”
  • “While their clients are never there for a fun experience, they do a wonderful job to communicate, de-escalate and listen to anything and everything th…”
    “Worst attorney ever.”
  • “…nts are never there for a fun experience, they do a wonderful job to communicate, de-escalate and listen to anything and everything their clients are…”
  • “ou are looking for attorneys who combine exceptional legal skill with genuine compassion, meticulous preparation, and unwavering advocacy, I recommend…”
  • “The price was reasonable and they worked incredibly hard on my behalf to deliver a sound and just resolution to my case.”

People customers mention

  • Jonathan 76 reviews
  • Bender 15 reviews
  • Amy 10 reviews
  • Debbi 8 reviews
  • Johnathan 4 reviews
  • Candice 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert and the rest of the team were absolutely wonderful. While their clients are never there for a fun experience, they do a wonderful job to communicate, de-escalate and listen to anything and everything their clients are experiencing. I would highly recommend this firm and it's incredible personnel for anyone…

LeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was in the office today to get some legal documents taken care of and Jonathan assisted me with my matter. I was very greatful for his service and his professional aswell . It's goos to know there are kind people that cares . Thank you Jonathan

Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Jonathan Maks and The Marks Law Firm. Family court matters are stressful, and Jonathan was knowledgeable, responsive, strategic, and compassionate throughout my case. He explained things clearly, listened to my concerns, and made me feel supported every step of the way. I always felt he truly…

L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an exceptional experience with attorney Jonathan Marks and his team, especially Jessica Hunt. There is no doubt that she is one of the most capable members of the firm. Her assistance goes beyond professional expertise; she makes clients feel her genuine kindness and sincere, empathetic approach. Jonathan’s…

Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an excellent experience with The Marks Law Firm. The team was professional and dedicated to my case. Communication was clear and they kept me updated every step of the way. Highly recommend.

Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jonathan and the team are absolutely tremendous. From the start until the end, they handled my case with care, professionalism and clear communication throughout the process. During the very challenging time, they made me feel supported and were always available whenever I have questions, whether by email or phone.…

Photos

Customer reviews

4.9 ★★★★★ 188 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Malinda Fenton5 reviewsTotal number of Google reviews Malinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonathan Marks is amazing!

Craig Uberroth5 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert and the rest of the team were absolutely wonderful. While their clients are never there for a fun experience, they do a wonderful job to communicate, de-escalate and listen to anything and everything their clients are experiencing. I would highly recommend this firm and it's incredible personnel for anyone looking for an excellent lawyer to represent them. The price was reasonable and they worked incredibly hard on my behalf to deliver a sound and just resolution to my case.

Thomas Bernatow3 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Jonathan Marks for appellate representation. He was recommended by my original attorney because appeals are an area he specializes in, and I am incredibly grateful for that recommendation. Thanks to his excellent work, we successfully won the appeal in my child support case. What stood out most to me was Jonathan's responsiveness. Whenever I had questions or concerns, he responded quickly and thoroughly. He encouraged questions and made sure I understood what was happening every step of the way. Appeals can be complex and intimidating, especially for someone unfamiliar with the legal process. Jonathan took the time to explain what to expect, walk me through both his brief and opposing counsel's brief, and help me understand the court's ruling. He never assumed I would just "figure it out" on my own. Instead, he made sure I understood the strategy, the process, and the outcome. Jonathan is knowledgeable, attentive, and genuinely committed to helping his clients navigate the legal system. His willingness to spend time educating and supporting me throughout the process made a difficult situation much easier to manage. I would not hesitate to recommend him to anyone needing appellate representation.

Gloria W1 reviewTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is one thing to find a great attorney through your own research, but it’s another level entirely when a highly respected attorney recommends another attorney by name. That was exactly my situation. During one of the most difficult seasons of my life, I was doing everything I could to find the best representation for my custody and divorce case. I reached out to a well-known attorney whom I had hoped would take my case. After hearing the details of my situation, she said, “For your case, there is one attorney I highly recommend. His name is Jonathan Marks. You should contact him as soon as possible.” Looking back today, that recommendation was one of the greatest blessings I could have received. From our very first meeting, Jonathan demonstrated exactly why he had earned that level of respect from his peers. What impressed me most was how quickly he mastered every detail of my case. During our preparation sessions, Jonathan discussed my case with an incredible command of the facts. He remembered details I would never have expected anyone to recall without referring to notes. It gave me tremendous confidence because I knew he wasn’t simply familiar with my case. He truly understood it inside and out. On the day of trial, that preparation was on full display. Jonathan knew exactly which piece of evidence to introduce at every stage and presented my case with remarkable precision. Sitting in that courtroom, I wasn’t just represented by an attorney. I felt like I had a true advocate. I also want to recognize Jessica and Robbie. They were consistently responsive, organized, professional, and kind throughout the entire process. Every interaction with the firm reflected excellence, and Jessica’s empathy brought a sense of calm during an incredibly difficult time. Thanks to Jonathan and his team’s exceptional representation, my children and I recently obtained a successful relocation judgment, a significant victory that means more to my family than I can adequately put into words. If you are looking for attorneys who combine exceptional legal skill with genuine compassion, meticulous preparation, and unwavering advocacy, I recommend The Marks Law Firm without hesitation.

Nicole Palliser4 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Jonathan Marks to anyone looking for an exceptional attorney. From the very beginning, he took the time to truly listen to my concerns and always responded quickly whenever I had questions. His attention to detail and thorough preparation played a huge role in helping me win my case. Jonathan was honest, straightforward, and always kept me informed about what to expect. I never felt like I was being misled or left in the dark. His knowledge of the law and strategic approach gave me confidence throughout the entire process. I also want to recognize his team, who were always kind, professional, and incredibly helpful. They made what could have been a very stressful experience much easier. If you're looking for an attorney who is knowledgeable, responsive, detail-oriented, and genuinely cares about his clients, I can't recommend Jonathan Marks and his team highly enough.

Tonya Mitchell1 reviewTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There are not enough words to express how grateful I am for Jonathan Marks and everything he has done for me. From day one, he treated me with respect, listened to my concerns, and truly took the time to understand my case. He never made me feel like I was just another client. Jonathan is incredibly knowledgeable, thorough, and strategic. He spent countless hours researching the law, preparing for my appeal, and explaining every step of the process so I always knew what was happening. He was honest about the challenges and never made promises he couldn’t keep. Watching him present my case before the Missouri Court of Appeals gave me complete confidence that I had chosen the right attorney. His preparation, professionalism, and command of the law were evident throughout the entire process. Thanks to his dedication and hard work, the Court of Appeals reversed the trial court’s dismissal and sent my case back so it can finally be decided on its merits. That opportunity means more to me than words can express. Beyond being an exceptional attorney, Jonathan is compassionate, responsive, and genuinely cares about his clients. His office staff is incredibly supportive, very friendly and helpful when calling the office. During one of the most difficult times in my life, they gave me hope when I needed it the most. If you are looking for an attorney who is intelligent, honest, hardworking, and truly committed to achieving the best possible outcome for his clients, I recommend Jonathan Marks without hesitation. I will always be grateful for his dedication, integrity, and the difference he made with my case.

Lee ChambersLocal Guide · 16 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was in the office today to get some legal documents taken care of and Jonathan assisted me with my matter. I was very greatful for his service and his professional aswell . It's goos to know there are kind people that cares . Thank you Jonathan

Response from the owner · 3 months ago

Lee, thank you so much for the wonderful review! It was truly a pleasure assisting you with your legal documents today. I always strive to provide kind and professional service, so your words really mean a lot to me. Wishing you all the best! — Jonathan

Blake Anderson8 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I retained Jonathan Marks 11 years ago after much research and speaking with multiple attorneys. Jonathan was the last attorney I spoke with and I knew there wouldn’t be another candidate I needed to spend time with. I unfortunately found myself in the divorce process (with 2 children)and I can’t begin to explain the range of emotions that I experienced in that time. Jonathan was the only attorney that didn’t tell me what i just WANTED to hear but what I needed to hear. Jonathan’s calm and professional demeanor was instantly recognized and highly appreciated. It was apparent that after choosing Mr. Marks that my ex decided they needed a different attorney in response to having Jonathan on my side. Jonathan was very quick to respond to my questions and concerns even at times that may have been not the best for him and I couldn’t thank him enough. The outcome was just as I hoped for by being involved consistently in my children’s life’s. After the divorce was finalized i utilized Jonathan on multiple occasions as my children got older. Again same professionalism and demeanor and quick response. My last interaction (recently) with Jonathan involved the legal process ending with my ex as my children have all reached the age of emancipation or graduated college. Through my early searches there were some attorneys that were a bit lower priced, however I’m confident I made the right choice and would refer him to anyone that finds themselves in a similar situation. Jonathan is the ultimate professional with experience and presence in and out of court that would be hard to beat! Jonathan (and team) Thank you for guiding me through the last 11 years! I can’t imagine having anyone else representing me. I wish you and your team the best!

Louis Paez1 reviewTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience working with this law firm and cannot recommend them highly enough. Before finding this firm, I had very disappointing experiences with two separate attorneys and was becoming frustrated with the legal process. Fortunately, a friend recommended this firm, and it turned out to be one of the best decisions I could have made. Jessica Hunt went above and beyond in helping me navigate the DSS process. She was incredibly knowledgeable, responsive, and supportive during a very difficult time. Her guidance helped me understand each step of the process and gave me confidence that my concerns were being properly addressed. What impressed me most was her ability to think outside the box when addressing some of the challenges I encountered with DSS. She consistently offered creative, practical solutions and perspectives that helped move things forward when I felt stuck. Mr. Marks was an outstanding attorney and negotiator. He asked tough questions and challenged me to think through all aspects of my case so he could fully understand the facts and develop the strongest possible strategy. He was thorough, prepared, and committed from start to finish. Most importantly, he stayed with us through a long and challenging process and helped us achieve a successful outcome. Throughout the case, Mr. Marks remained professional, composed, and highly effective in front of the judge. His courtroom presence, attention to detail, and ability to advocate for his clients were truly impressive. The entire team treated me with respect, kept me informed, and always made me feel like my case mattered. After my previous experiences, it was refreshing to work with professionals who genuinely cared and were willing to put in the effort needed to achieve results. I am grateful for the dedication, professionalism, and hard work of the entire team. If you are looking for experienced attorneys who truly care about their clients and will work tirelessly on your behalf, I highly recommend this firm.

Lisa Christine7 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Jonathan Maks and The Marks Law Firm. Family court matters are stressful, and Jonathan was knowledgeable, responsive, strategic, and compassionate throughout my case. He explained things clearly, listened to my concerns, and made me feel supported every step of the way. I always felt he truly cared about protecting both my interests and my child’s well-being. Jonathan is professional, prepared, and highly respected in the courtroom. His communication was prompt, and his dedication to achieving the best possible outcome was clear throughout the process.

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