Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

The Mechanic OC logo
The Mechanic OC
Mission Viejo, CA · 4.9★ (191)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45
RankPosition by Experts Score among all companies we track in this category.#18
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.2.1%

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The Mechanic OC for auto brake repair

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 4 Google reviews tagged “Auto brake repair”

Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and friendly. Highly recommend these guys as their customer service and quality of work is second to none.

Auto brake repairBrakesAuto engine diagnostic
Vladimir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience. Everyone was so polite, professional, and respectful. Nestor, helped me out so much. He inspected the car, priced out all the parts needing fixing even showed me the damages. He went above and beyond expectation. He even gave me a ride back to hotel and got me a ride back to my car. I’m…

Auto brake repairBrakes
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow, I’m so impressed!! I’ve never been to a more thorough mechanic in 30 years of owning a car. I called The Mechanic OC initially to price compare a full brakes and rotors replacement for our 2016 Honda Odyssey. Our rotors were at the point where when I had to slow down quickly, especially on a downhill, it felt…

Auto brake repairAuto brake replacementBrakes
AndyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nester, the owner, was extremely conscious to try to save money on my behalf and identified areas to keep an eye on but did not need to be fixed on this visit, where other shops try to talk you into more work that you may need, Nestor is the opposite. He finished my brakes quickly and showed me the old parts and…

Air & cabin filter replacementAuto battery replacementAuto brake repair

Why it scores 45How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction45
Reliability62
Craft & service—
Value2
Momentum16
Track record82
Accountability75

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