Analyzing 5,484,9715.5M ReviewsFor 14,84714.8K Experts

Experts Reviews · Company report
The Mechanic OC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

The Mechanic OC

Mission Viejo, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.9★ from 191 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Mechanic OC is better than 45% of mobile auto mechanics.C
45
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Mechanic OC is better than 62% of mobile auto mechanics.B
62
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Mechanic OC is better than —% of mobile auto mechanics.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Mechanic OC is better than 2% of mobile auto mechanics.F
2
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Mechanic OC is better than 16% of mobile auto mechanics.F
16
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Mechanic OC is better than 82% of mobile auto mechanics.A
82
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Mechanic OC is better than 75% of mobile auto mechanics.B
75

Reviews for your job

Customers hired The Mechanic OC for 8 kinds of job.

The Mechanic OC for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10

All 3 Google reviews tagged “Electrical repair”

Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and friendly. Highly recommend these guys as their customer service and quality of work is second to none.

Auto brake repairBrakesAuto engine diagnostic
MOHAMED2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Last week I had too many problems with my car I took my car to the mechanic OC the service excellent and they are friendly they Did good job and my car now running perfect And my sister in law took her car to the mechanic OC she is very happy from the service I will never change my mechanic anymore

Electrical repairExhaustGeneral repairs & maintenance
jeff2 years ago★★★★★

Rating only, no written review.

Electrical repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 33%Overpriced 17%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Oil change11—
General repairs & maintenance11—
Air & cabin filter replacement9—
Brakes8—
Vehicle Inspection7—
Auto maintenance5—
Auto brake repair4—
Vehicle safety inspection3—

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