Analyzing 9,114,2679.1M ReviewsFor 25,81725.8K Experts

Experts Reviews · Company report
The Medical Spa & Hungry Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%77+10.9Replies to reviews 7%76+5.4Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

The Medical Spa & Hungry Hair Salon

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 124 beauty salons · 4.8★ from 989 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Medical Spa & Hungry Hair Salon is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Medical Spa & Hungry Hair Salon is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Medical Spa & Hungry Hair Salon is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Medical Spa & Hungry Hair Salon is better than 77% of beauty salons.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Medical Spa & Hungry Hair Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Medical Spa & Hungry Hair Salon is better than 76% of beauty salons.B
76

Reviews for your job

Customers hired The Medical Spa & Hungry Hair Salon for 8 kinds of job.

The Medical Spa & Hungry Hair Salon for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 9 Google reviews tagged “Facial”

aaliyah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Love the spa experience every time I book! Janna is so sweet & knowledgeable—she makes the facial experience so relaxing & I feel so rejuvenated afterwards✨

Reasonable priceHydradermabrasion/HydraFacialFacial
SheilaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had an amazing facial today. I wasn't sure which one to select so the Estetcian provided options based on the results I was hoping for. The entire visit today was relaxing. My only suggestion would be to.turn the volume up inside the treatment room. I could hear people in the hallway and conversations. I will definitely be re-booking.

Paid $200+Facial
Valentine's4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am 9 months pregnant while raising 3 toddlers at home, 4 days from being induced. To say I needed a day at the spa is the understatement of the century. Before I could even make it to check-in, I was greeted by a wonderful woman who saw to all my needs, she gave me a quick tour, offered me refreshment, told me to…

Shampoo & conditioningNail paintingFacial
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My facial with Janna was incredible. I was super relaxed in the spa environment and treated like gold!

Facial
LoriLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Facial
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

FacialMassage
Lorie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Facial
rose9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $200+Facial
Ava11 months ago★★★★★

Rating only, no written review.

Facial

Price

$128+63% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Haircut148$32–$79
Skin treatments137$103–$246
Massage107$108–$168
Shampoo & conditioning87$63–$139
Spa packages46—
Hairstyling38$30–$79
Hair coloring29$119–$214
Pedicure29$48–$81

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