Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
The Medical Spa & Hungry Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%77+10.9Replies to reviews 7%76+5.4Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

The Medical Spa & Hungry Hair Salon

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 989 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Medical Spa & Hungry Hair Salon is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Medical Spa & Hungry Hair Salon is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Medical Spa & Hungry Hair Salon is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Medical Spa & Hungry Hair Salon is better than 77% of beauty salons.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Medical Spa & Hungry Hair Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Medical Spa & Hungry Hair Salon is better than 76% of beauty salons.B
76

Reviews for your job

Customers hired The Medical Spa & Hungry Hair Salon for 8 kinds of job.

The Medical Spa & Hungry Hair Salon for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.107
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$164
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 107 Google reviews tagged “Massage” · showing 20

JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been massages monthly for an awhile and Diana’s relaxing massage was one of the best yet! Would recommend to anyone

Reasonable priceMassage
GaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Next level service and professionalism. It just doesn't get any better than this.

Reasonable priceHaircutHairstylingMassage
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

One of the best massages I have ever had.

Paid $100–120Massage
Breeauna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing experience

Paid $200+Massage
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Perfect massage

Paid $160–180Massage
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Diana was amazing! Definitely knows her craft!

Massage
Wauhilla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had a great massage with Diane

Massage
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great massage!

Paid $100–120European facialMassage
Stacey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing massage as always

Paid $160–180Massage
IhtishamLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Hello 😌 . Its my 4th time here i had a therapeutic massage from Hanna . She is magician did great work on my body so happy 😀 will come again surely . All the amenities drink hygienic and sauna is amazing also steam room is perfect 😍 . Very friendly atmosphere.

Paid $160–180Massage
Rhonda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Therapeutic massage. Ioseph, can fix your tech neck!

Massage
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gillian was amazing for a Deep Tissue massage. I would come again.

Massage
EmilyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Diana is amazing!

Massage
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My mom and I celebrated her 90th birthday with a Spa Day--massage, facial, brow shaping, lunch, shampoo, haircut, blowout. It was WONDERFUL! Everyone was so sweet, and really made us "old ladies" feel pampered and special. We are definitely planning a return trip.

Skin treatmentsShampoo & conditioningBlowouts
Jamallah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Never disappointed when I come here for my massages, the ambience and the team are just wonderful Mercedes is the best

Paid $120–140Spa packagesMassage
Sheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Diana is the best! Her message was just what I needed to slow down during this busy season. Plus the benefit of taking just the right pressure to ease tight spots in my body!

Paid $120–140Massage therapyMassage
Valentine's4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am 9 months pregnant while raising 3 toddlers at home, 4 days from being induced. To say I needed a day at the spa is the understatement of the century. Before I could even make it to check-in, I was greeted by a wonderful woman who saw to all my needs, she gave me a quick tour, offered me refreshment, told me to…

Shampoo & conditioningNail paintingFacial
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

A wonderful massage from Diana!

Paid $100–120Skin treatmentsMassage
SueLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience. Very relaxing atmosphere and the massage was exactly what I needed. Everyone was so friendly and accommodating.

Massage
classic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Beautiful Salon. Very relaxing and professional. I had a massage with Gillian and she was wonderful.

Paid $120–140Massage

Show more massage reviews (87 more) →

Price

$128+58% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Haircut148$30–$79
Skin treatments137$103–$246
Massage107$108–$164
Shampoo & conditioning87$58–$134
Spa packages46—
Hairstyling38$30–$76
Hair coloring29$123–$246
Pedicure29$45–$79

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