Beauty salon · Rochester, NH · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 54 spasiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★240 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$214typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
The Moonsage Studio Salon and Scalp Spa Sanctuary at a glance
Google reviewers rate the salon five stars based on two hundred forty reviews, with the owner responding to ninety-two percent of feedback. Clients frequently describe dreadlock installation and maintenance, coloring, and scalp spa treatments as relaxing and precise. Recurring themes include the studio's cozy atmosphere, the stylist's attentive communication, and personalized care that makes visitors feel comfortable. No common criticisms appear in the provided excerpts, which consistently highlight satisfaction with the results and the welcoming environment.
Google rating: 5.0 out of 5 from 240 reviews (100% five-star).
Reviews on this page: 240 Google reviews (225 with written comments, 107 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 26, 2026.
Service: Spa serving Rochester, New Hampshire.
Data from Google, last updated October 26, 2026.
Score profile vs other spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companySpas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Moonsage Studio Salon and Scalp Spa Sanctuary: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Moonsage Studio Salon and Scalp Spa Sanctuary: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Moonsage Studio Salon and Scalp Spa Sanctuary: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
240 Google reviews we collected
5.0of 5
5 stars240100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 225 written reviews
98%praise
Praise26998%
Complaints52%
Price
What customers reported paying
$214+107% vs typical spas
Middle half of what 96 customers paid ($148–$371) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8230%
Would recommend7828%
Quality & results5018%
Honesty & trust259%
Speed & response197%
Communication135%
Price & value73%
What customers talk about
We read 225 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Aside from her amazing talent and highly professional work, Tamara is a beautiful soul and spending time with her is very healing.”
“…ired with a compassionate, uplifting, and deeply positive experience, look no further!…”
“On my most recent visit, I had the deluxe scalp spa treatment which was amazing- I cannot recommend this experience enough!”
“It was a great experience, Tamara was very easyy to talk to and work with for my bridal hair schedule, and went above and beyond for me”
“…ce and I only ever just tell her the colors I desire (I know I'm the worst 😂) and she always go above and beyond what I could ever imagine!…”
“Tamara was very sweet, kind, and genuinely lovely to talk to throughout the appointment!”
“Immediately put at ease with the environment of the shop and her easy going attitude.”
“She listened well and I got exactly what I wanted and was offered advice to help me make a decision on the style and color.”
“I drive a little over 2 hours to receive her services, worth it every time!”
People customers mention
Tamara103 reviews
Tam3 reviews
Clover3 reviews
Tamera3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Moonsage Studio Salon and Scalp Spa Sanctuary for 8 kinds of job. Pick one to see what they paid and said.
Rebeccah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I’m so thankful to have found such an amazing artist/salon so close to home! I am so happy with the results, and Tamara is just amazing!
Thank you 🫶🏼
Paid $160–180Dreadlocks
Cristina4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Came in for my birthday with hopes of understanding my hair better and continuing my loc journey more openly without hiding behind hair with wraps and cute bandannas due to bunching alittle to much for my liking and was blown away by not only the technique and ease of how my hair was taken care of but made any…
Paid $200+Dreadlocks
Jill3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I can not say enough about Tamara! What an incredible experience starting my dreadlock journey. She’s incredibly knowledgeable and professional but equally humble and down to earth. I’m 46 and had my whole head locked for the first time. I couldn’t possibly love them more! Highly recommend!
Paid $200+Dreadlocks
Jennifer5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing energy and an amazing job! It was my first visit there and I felt I was visiting a kindred soul. But more importantly she absolutely nailed the colors I was looking for. Very impressed.
Keegan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tamera was absolutely amazing. She did such an amazing job on my new locs I couldn’t possibly be happier. She listened well and I got exactly what I wanted and was offered advice to help me make a decision on the style and color. It was such an amazing experience and will always cherish this.
Paid $200+DreadlocksHair extensions
Philip1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing experience she is very knowledgeable in the execution and maintenance of the dreads. Immediately put at ease with the environment of the shop and her easy going attitude. Makes sure you know how to take care of the dreads when you leave as well. Loved every minute and excited she is the one to set me on my…
Tamara is an amazing dreadlocks artist. She has been maintaining my locs from the very start of my journey and I couldn’t be happier. From tiny baby locs to mature, long, thick locs she has helped me take beautiful care of them. Regular maintenance has been key and her detox service is amazing. Her artistry shines through with the added wraps and beads she finishes off with. Aside from her amazing talent and highly professional work, Tamara is a beautiful soul and spending time with her is very healing. I am very thankful I found her.
Services: Dreadlocks
Atmosphere: Relaxing
Maintenance: Pristine
Kris HakenLocal Guide · 15 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
**A Master of Her Craft and a Beautiful Soul**
This is long overdue!!! For over five years, I have entrusted my crown to Tamara at The Moon Sage Studio Salon, and calling her simply a "loctician" feels like an understatement. Tamara is a true artisan, a visionary business owner, and a deeply beautiful spirit.
Walking into her studio is like stepping into a shrine, a celebration of nature connecting you back to a primordial way of life. She has cultivated an environment that makes you feel instantly relaxed, secure, and at peace. Sitting in her chair never feels like a transactional appointment; it is more like spending time with a great friend. She is wonderfully talkative, courteous, kind, empathic, and radiates a positive energy that leaves your soul feeling just as refreshed as your hair.
When it comes to her craft, Tamara is undeniably one of the best in the business. Her hands work with intention, care, and absolute mastery. She's always mindful of how things are going throughout your interaction. And her reputation precedes her, throughout the Northeast and the wider dreadlock community - everyone knows her name!
If you are looking for an amazing human to start your deadlock journey with, and who will care for you and your locs, offering unmatched skill paired with a compassionate, uplifting, and deeply positive experience, look no further! Tamara is a blessing in my life and to the community at large, and I cannot recommend her and The Moon Sage Studio highly enough!
Rebeccah Champagne2 reviewsiTotal number of Google reviews Rebeccah has written across all businesses on Google Maps, not just this one.
My 90 minute scalp spa was so relaxing! My hair and scalp felt AMAZING after my service and Tamara is such a sweetheart. The studio is cozy and welcoming. I can't wait for my next one!
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Tammy CarrollLocal Guide · 30 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Reached out with a lock removal/mat removal and she was so accommodating and helpful 10/10 recommend
I will definitely be returning she is such a beautiful person!!
Services: Haircut, Dreadlocks, Service not listed
Atmosphere: Relaxing
Maintenance: Pristine
Christina Connor (Cha Nuit)8 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Tamara did an exceptional job with my hair. She really brought my vision to life. She is so easy going and made me feel very comfortable & her space is gorgeous! Super satisfied with her services & looking forward to my next appointment with her! Highly recommend
Cristina Adorno4 reviewsiTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Came in for my birthday with hopes of understanding my hair better and continuing my loc journey more openly without hiding behind hair with wraps and cute bandannas due to bunching alittle to much for my liking and was blown away by not only the technique and ease of how my hair was taken care of but made any request I had about my hair feel like it was not big deal to do. Answered any and all my questions and also treated me to a few complimentary beads for my birthday. Pampered and happy is how I left and I will 10/10 recommend to anyone to come see you girl!
Price: $200+
Services: Dreadlocks
Atmosphere: Relaxing, Cozy
Maintenance: Well-kept
Jill Fudala3 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
I can not say enough about Tamara! What an incredible experience starting my dreadlock journey. She’s incredibly knowledgeable and professional but equally humble and down to earth. I’m 46 and had my whole head locked for the first time. I couldn’t possibly love them more! Highly recommend!
Price: $200+
Services: Dreadlocks
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Jennifer Hill5 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Amazing energy and an amazing job! It was my first visit there and I felt I was visiting a kindred soul. But more importantly she absolutely nailed the colors I was looking for. Very impressed.
