Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate The Pawms Pet Resort in Madison, AL, 4.9 out of 5 based on 309 reviews. Customers frequently praise the friendly staff, clean facility, and daily photo updates sent during boarding or daycare stays. Services include grooming, bathing, and pet care for dogs and cats. While most feedback is positive, a few low-star reviews mention early kenneling, sudden bans from daycare, dehydration concerns, and pricing discrepancies.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
309 Google reviews we collected
Phrases our text analysis found in 258 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 258 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My sweet, very anxious pup had the very best time staying here for 3 nights!”
“I highly recommend the Pawms for both day care and boarding.”
“Very pleased with my babies first stay away while I was out of town over the holidays.”
“Always a great experience when boarding with Pawms.”
“I have an anxious pup and they take great care of her and communicate with me regularly on any issues.”
“I trust them completely for both boarding and daycare, and I would highly recommend them to anyone, regardless of their dog’s temperament.”
“I was able to get in quickly, and the staff were extremely nice and helpful.”
“I love that the pricing is reasonable and there are options for half days of daycare.”
“I was quoted 140 for large doodle ended up being charged 180 great job but too expensive”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Pawms Pet Resort - Huntsville for 3 kinds of job. Pick one to see what they paid and said.
Awesome service as always. We used the Avondale location for years and I was thrilled to find a facility in Huntsville.
My sweet, very anxious pup had the very best time staying here for 3 nights!! 💗🙌 Highly recommend! They are so great! I added a bath to his services and he smells fabulous too! We are so happy to have a new home away from home! He was smiling in every photo they took while we were gone. Just love it! 🥰
The folks at Pawms did a remarkable job grooming our two Havanese. They look great an appeared to have a wonderful time while at the spa.
Friendly staff, clean calm environment..our Frenchie loved his experience and we did as well!
Lincoln had the best day at The Pawms! I’m so happy to have this amazing day care so close to us in Madison now! I appreciate how kind and attentive all of the staff is and I’m so excited to have found somewhere where I know my pup will be taken great care of!
Abbie stayed a week and came home happy as can be. We are so pleased with her care and attention. They sent picture which made us feel good. We love the Pawns.
| Job | Reviews | Category typical |
|---|---|---|
| Dog daycare | 48 | — |
| Dog grooming | 41 | — |
| Cat boarding | 2 | — |
4.9 ★★★★★ 309 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome service as always. We used the Avondale location for years and I was thrilled to find a facility in Huntsville.
My sweet, very anxious pup had the very best time staying here for 3 nights!! 💗🙌 Highly recommend! They are so great! I added a bath to his services and he smells fabulous too! We are so happy to have a new home away from home! He was smiling in every photo they took while we were gone. Just love it! 🥰
The folks at Pawms did a remarkable job grooming our two Havanese. They look great an appeared to have a wonderful time while at the spa.
Friendly staff, clean calm environment..our Frenchie loved his experience and we did as well!
Lincoln had the best day at The Pawms! I’m so happy to have this amazing day care so close to us in Madison now! I appreciate how kind and attentive all of the staff is and I’m so excited to have found somewhere where I know my pup will be taken great care of!
Abbie stayed a week and came home happy as can be. We are so pleased with her care and attention. They sent picture which made us feel good. We love the Pawns.
We have a standard poodle, which is, what I have found, to be difficult to find a good groomer for. I was able to get in quickly, and the staff were extremely nice and helpful. They did a beautiful job on my Tigger! I would definitely recommend them again and again.
We loved Pawms! The boys got a full deshed and bath and they look great. The facility is clean, easy to access and they were quick and efficient. Definitely will be back for boarding and daycare! Thanks for loving my pups!
As always the staff are very good!! They always take care of my Chloe !!! They love her and it shows!!
Pooh Bear loves going everyone is so kind.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
