Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
The Phinery Interior Design Studio & Home Store logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty99−0.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

The Phinery Interior Design Studio & Home Store

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #153Position by Experts Score among all companies we track in this category. of 199 interior designers · 4.9★ from 140 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Phinery Interior Design Studio & Home Store is better than 87% of interior designers.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Phinery Interior Design Studio & Home Store is better than 80% of interior designers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Phinery Interior Design Studio & Home Store is better than 99% of interior designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Phinery Interior Design Studio & Home Store is better than 100% of interior designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Phinery Interior Design Studio & Home Store is better than 76% of interior designers.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Phinery Interior Design Studio & Home Store is better than 62% of interior designers.B
62

Reviews for your job

Customers hired The Phinery Interior Design Studio & Home Store for 8 kinds of job.

The Phinery Interior Design Studio & Home Store for refurbishment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Refurbishment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 23

All 5 Google reviews tagged “Refurbishment”

Julita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bret Ashlee did a fantastic job with us on two homes. She listened well, really understood what we were looking for, and turned around designs incredibly quickly. We’re so happy with how both places turned out! The whole Phinery team also worked tirelessly to accelerate and streamline delivery times, answered my…

Custom upholsteryDining room designHome decor selection+ Responsiveness+ Punctuality+ Quality
Kate5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rebecca was simply amazing at helping us select a new color for our house. She has fabulous taste and I would highly recommend her to anyone!

RefurbishmentService not listed+ Responsiveness+ Quality
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rebecca at The Phinery was wonderful to work with! With my inspiration and goals along with her expertise and keen eye for color, she narrowed down a design that is functional and beautiful for my kitchen space. I will definitely consult with The Phinery for future design endeavors.

Refurbishment+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had the best experience with Rebecca. She was so positive, supportive, patient, and helpful as I peppered her with all of my questions and ideas. She helped me focus and edit my choices in a way that made me feel great about my remodel. Highly recommend the Phinery and Rebecca, especially.

Refurbishment+ Responsiveness+ Punctuality+ Quality
PK3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a great experience! The consultant was an expert.

Refurbishment+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refurbishment5—
Home decor selection3—
Interior decorating3—
Room planning3—
Bedroom design2—
Interior painting2—
Lighting design2—
Living room design2—

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