Zereiyon Torrence
Review from Google · view on GoogleGreat charisma super friendly ! Great communication and helpful during posing. 10/10 would come back !
- Price assessment: Great price
- Services: Individual photography
The Photo Shop Atlanta
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%5+0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#111 of 123 pet photographyPosition by Experts Score among all companies we track in this category. · better than 10%
4.9 ★★★★★ 1,311 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review
The Photo Shop Atlanta at a glance
Google reviewers rate The Photo Shop Atlanta 4.9 out of 5 based on 1311 reviews, with the owner replying to 1% of them. Customers frequently praise the studio for affordable pricing, punctual appointments, helpful posing guidance, and quick photo delivery. Recurring themes include friendly communication and comfortable atmospheres for various shoots. However, low-star excerpts highlight concerns regarding unprofessional communication, rushed sessions, incorrect cropping, and issues with refund policies or custom edit turnaround times.
- Google rating: 4.9 out of 5 from 1,311 reviews (97% five-star).
- Reviews on this page: 1,310 Google reviews (928 with written comments, 156 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 31, 2026.
- Service: Pet Photographer serving Atlanta, Georgia.
Data from Google, last updated November 1, 2026.
Score profile vs other pet photography
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Photo Shop Atlanta: 94/100 on this factor. Category median: 99.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Photo Shop Atlanta: 94/100 on this factor. Category median: 99.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Photo Shop Atlanta: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Photo Shop Atlanta: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Photo Shop Atlanta: 5/100 on this factor. Category median: 70.F
5
Bar = this company · dark tick = category median.
Star ratings
1,310 Google reviews we collected
- 5 stars1,27697%
- 4 stars151%
- 3 stars91%
- 2 stars00%
- 1 star101%
Praise vs complaints
Phrases our text analysis found in 928 written reviews
- Praise1,08998%
- Complaints192%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price21086%
- Reasonable3012%
- Overpriced21%
- Not sure10%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude45341%
- Quality & results21119%
- Would recommend18917%
- Speed & response12711%
- Price & value1019%
- Communication222%
- Honesty & trust50%
What customers talk about
We read 928 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I love it she was so sweet and the pictures were amazing”
“The owners were very short and unprofessional in their communication with me.”
“Me and Daughter had awesome experience with our Christmas family photos.”
“The Morning Of ( TODAY ) She Sends Me Edits At 7am , Completely Rushed And Sloppy .”
“I give my girl a 10/10 really really good with her work and I will most definitely be back !”
“I Don’t Recommend Them For Editing And Be Mindful If You Run Into Issues They Will Not Accommodate You , They Didnt Ask If I Liked Them Or Tried Corr…”
“Absolutely love my pictures, quick and easy, and I got my pictures the same day”
“Though I was late, she still made time for me and made me feel welcomed.”
“…ce & helpful with poses and fixing myself up, and the prices are very affordable i will definitely come back !…”
“…rised By The Aftermath When I Ordered Custom Edits That I Paid A Rush Fee For , I Asked If It Was Same Day She Said Yes!…”
“She made sure everything looked neat and nice on me and my husband and when I didn’t feel the best in the pictures she adjusted and communicated well with me.”
“She took the time to make my daughter feel comfortable and somehow managed to capture genuine smiles and beautiful moments throughout the shoot.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Photo Shop Atlanta for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Zereiyona day ago★★★★★
Great charisma super friendly ! Great communication and helpful during posing. 10/10 would come back !
Great priceIndividual photography
AMELIA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Great experience with this photographer. She paid so much attention to detail and my daughter’s pictures came out beautifully.
Sebrina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
She was a life saver! I procrastinated as usual but she was able to make a miracle happen. Very professional and attentive to the little things that are mountains to females when taking pics! I was very pleased and excited to see the results. And as you. A tell she did amazing 💕
Great pricePortrait photography
#blackgirlsrockLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Scheduled my daughter a birthday 🎂 shoot and it was exquisite! Great customer service, clean space, and beautiful photos. Definitely will be booking again soon!
Great priceService not listed
Amyiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I give my girl a 10/10 really really good with her work and I will most definitely be back !
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
10/10 experience, super helpful with poses , very nice and understanding, allows opinions and doesn’t take anything personal
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Individual photography | 59 | — |
| Children's photography | 20 | — |
| Family and group | 18 | — |
| Portrait photography | 18 | — |
| Events and parties | 15 | — |
| Boudoir photography | 13 | — |
| Headshot photography | 11 | — |
| Couples photography | 10 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,311 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Red
Review from Google · view on GoogleI love it she was so sweet and the pictures were amazing
- Price assessment: Great price
- Services: Individual photography
Sheiny Gutiérrez3 reviewsTotal number of Google reviews Sheiny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTHE BEST PICS FOR A GREAT PRICE. LOVE IT!!! She gives exactly what you want !!
- Price assessment: Great price
- Services: Family and group, Couples photography
unique watson1 reviewTotal number of Google reviews unique has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely love my pictures, quick and easy, and I got my pictures the same day
- Price assessment: Great price
- Services: Individual photography
AMELIA Smith5 reviewsTotal number of Google reviews AMELIA has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with this photographer. She paid so much attention to detail and my daughter’s pictures came out beautifully.
Sebrina Davis8 reviewsTotal number of Google reviews Sebrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe was a life saver! I procrastinated as usual but she was able to make a miracle happen. Very professional and attentive to the little things that are mountains to females when taking pics! I was very pleased and excited to see the results. And as you. A tell she did amazing 💕
- Price assessment: Great price
- Services: Portrait photography
#blackgirlsrockLocal Guide · 12 reviewsTotal number of Google reviews #blackgirlsrock has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleScheduled my daughter a birthday 🎂 shoot and it was exquisite! Great customer service, clean space, and beautiful photos. Definitely will be booking again soon!
- Price assessment: Great price
- Services: Service not listed
Amyiah Taylor-Smith2 reviewsTotal number of Google reviews Amyiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI give my girl a 10/10 really really good with her work and I will most definitely be back !
Shacquan1 reviewTotal number of Google reviews Shacquan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlehighly recommend very professional sweet and was patient with my 1 year old
- Services: Children's photography
Kayla Palmer2 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10 experience, super helpful with poses , very nice and understanding, allows opinions and doesn’t take anything personal
Business details
- Address: 6525 Tara Blvd Ste F12, Jonesboro, GA 30236
- Phone: (678) 304-9716
- Website: thephotoshop.net
- Service area: Atlanta, GA