Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
The Pool Shed logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%11+0.8Craft & service penalty82−1.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

The Pool Shed

South Portland, ME · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 35 pool & spa services · 4.8★ from 152 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Pool Shed is better than 83% of pool & spa services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Pool Shed is better than 73% of pool & spa services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Pool Shed is better than 82% of pool & spa services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Pool Shed is better than 97% of pool & spa services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Pool Shed is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Pool Shed is better than 11% of pool & spa services.F
11

Reviews for your job

Customers hired The Pool Shed for 8 kinds of job.

The Pool Shed for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 10 Google reviews tagged “Cleaning”

Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Pool Shed is simply the best pool service company in southern maine! Great team!!

CleaningGeneral repairs & maintenanceSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
Mac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thought my Pump Motor was burned out this year when I turned it on. I called to see if they possibly had one and they did. At that point I stripped it so they didn't have to. When I arrived they asked if they could take a look at it before they replaced the Motor. Mutch to my surprise the Pump was just stuck. I…

Cleaning+ Responsiveness
TomLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Adam Mowry and the entire team were extremely professional, communicative and very polite. Not once did we have and issue. We encountered ledge upon digging and Adam was upfront about everything and gave us a choice of continuing the inground pool or do above ground. They did a fantastic job and there was no…

CleaningGeneral constructionCustom Swimming pool design+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nothing but positives. Reliable, consistent, professional

CleaningSwimming pool summerizationSwimming pool equipment maintenance+ Responsiveness+ Punctuality+ Quality
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very satisfied with the annual services of opening and closing our pool. Great service. Will always go to them for service.

CleaningDesignInground pool installation+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A very good experience. Professional, thorough, patient, and customer oriented. Superior follow up.

CleaningSwimming pool water analysis+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Pool Shed is awesome! I’ve used them from everything from closing the pool to opening the pool and everything in between! They really know their stuff and I never have felt they were trying to cheat me in any way. The guys are great and provide excellent customer service! I highly recommend The Pool Shed for ALL your pool needs!

CleaningGeneral constructionDesign+ Responsiveness+ Punctuality+ Quality
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't say enough good things about this company. Great service and we are so happy with our pool. Definitely a stand-out business that I recommend highly.

CleaningGeneral constructionDesign+ Responsiveness+ Punctuality+ Quality
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningGeneral repairs & maintenanceSwimming pool water analysis+ Responsiveness+ Punctuality+ Quality
Sherryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningGeneral repairs & maintenanceSwimming pool water analysis+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Swimming pool water analysis24—
General repairs & maintenance18—
Winterization15—
Swimming pool summerization12—
Cleaning10—
Design8—
General construction7—
Inground pool installation2—

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