Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
The Pool Shed logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%11+0.8Craft & service penalty82−1.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

The Pool Shed

South Portland, ME · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 35 pool & spa services · 4.8★ from 152 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Pool Shed is better than 83% of pool & spa services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Pool Shed is better than 73% of pool & spa services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Pool Shed is better than 82% of pool & spa services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Pool Shed is better than 97% of pool & spa services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Pool Shed is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Pool Shed is better than 11% of pool & spa services.F
11

Reviews for your job

Customers hired The Pool Shed for 8 kinds of job.

The Pool Shed for design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 8 Google reviews tagged “Design”

TomLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Adam Mowry and the entire team were extremely professional, communicative and very polite. Not once did we have and issue. We encountered ledge upon digging and Adam was upfront about everything and gave us a choice of continuing the inground pool or do above ground. They did a fantastic job and there was no…

CleaningGeneral constructionCustom Swimming pool design+ Responsiveness+ Punctuality+ Quality
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very satisfied with the annual services of opening and closing our pool. Great service. Will always go to them for service.

CleaningDesignInground pool installation+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend the Pool Shed. Very responsive, on time, keep us well-informed and price is right.

General constructionDesign+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Pool Shed is awesome! I’ve used them from everything from closing the pool to opening the pool and everything in between! They really know their stuff and I never have felt they were trying to cheat me in any way. The guys are great and provide excellent customer service! I highly recommend The Pool Shed for ALL your pool needs!

CleaningGeneral constructionDesign+ Responsiveness+ Punctuality+ Quality
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Can't say enough good things about this company. Great service and we are so happy with our pool. Definitely a stand-out business that I recommend highly.

CleaningGeneral constructionDesign+ Responsiveness+ Punctuality+ Quality
Stacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love my pool!!! They were so professional and right on time with what they said!!! Best customer service!!! Love them!!!! Thank you for a beautiful well done job!!!!

Design+ Responsiveness+ Punctuality+ Quality
NickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am looking to have a new pool installed. I had been shopping for a contract at multiple other pool dealers over a few weeks. I was either told they were not performing quotes, or they would take my name and get back to me. No one ever got back to me (three months ago). When I walked into the Pool Shed on a…

Design+ Responsiveness
Suzanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Pool Shed and Mowry Bros are terrific! Great people and they did a beautiful job. We LOVE our pool. We love the service and the support - they took the time to explain everything. Plus they somehow took our uneven backyard, stuck a giant pool in the middle and made more level ground around it than we had before. Thanks, guys!

Customer photo from Suzanne's review
General constructionDesignSwimming pool summerization+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Swimming pool water analysis24—
General repairs & maintenance18—
Winterization15—
Swimming pool summerization12—
Cleaning10—
Design8—
General construction7—
Inground pool installation2—

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