Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
The Pool Shed logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%11+0.8Craft & service penalty82−1.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

The Pool Shed

South Portland, ME · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 35 pool & spa services · 4.8★ from 152 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Pool Shed is better than 83% of pool & spa services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Pool Shed is better than 73% of pool & spa services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Pool Shed is better than 82% of pool & spa services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Pool Shed is better than 97% of pool & spa services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Pool Shed is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Pool Shed is better than 11% of pool & spa services.F
11

Reviews for your job

Customers hired The Pool Shed for 8 kinds of job.

The Pool Shed for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 18 Google reviews tagged “General repairs & maintenance”

Joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always ready to help and provide quality

General repairs & maintenance
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Pool Shed is simply the best pool service company in southern maine! Great team!!

CleaningGeneral repairs & maintenanceSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Guys did a great job! We're upfront about what to expect and new filter system is working great.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
NathanielLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been working with the guys at the Pool Shed for years now. They are always extraordinarily helpful, willing to answer all of my questions (even the ones they hear over and over again!), quick to respond to service issues, well-stocked with the best pool supplies, and a model of a professional,…

General repairs & maintenanceSwimming pool equipment repairSwimming pool water analysis+ Responsiveness+ Quality+ Professionalism
Maryann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The Pool Shed is our go to every year. They respond to all of our needs for opening, closing, repairs and chemicals. I highly recommend their services.

General repairs & maintenance+ Responsiveness
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Pool Shed is awesome! I’ve used them from everything from closing the pool to opening the pool and everything in between! They really know their stuff and I never have felt they were trying to cheat me in any way. The guys are great and provide excellent customer service! I highly recommend The Pool Shed for ALL your pool needs!

CleaningGeneral constructionDesign+ Responsiveness+ Punctuality+ Quality
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Locally owned and quick to respond, they were able to turn a pool that was dark green to blue in less than a day so that I could sell one of my client's homes. The only pool company that you should call is The Pool Shed.

General repairs & maintenance
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great people to work with, highly recommended and very good products.

General repairs & maintenanceWinterization
helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Courteous Always there, responsive as well as helpful.

General repairs & maintenanceHot tub test soakingSwimming pool water analysis
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable about pools,maintenance and upkeep Highly recommend You could try buying chemicals at a discount store but they seldom work

General repairs & maintenanceSwimming pool summerizationSwimming pool water analysis
AmyEdited 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSwimming pool summerizationSwimming pool water analysis+ Professionalism
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Responsiveness+ Professionalism
Colin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Responsiveness+ Punctuality+ Quality
Marilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSwimming pool water analysisWinterization+ Responsiveness+ Punctuality+ Quality
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningGeneral repairs & maintenanceSwimming pool water analysis+ Responsiveness+ Punctuality+ Quality
Sherryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningGeneral repairs & maintenanceSwimming pool water analysis+ Responsiveness+ Quality+ Professionalism
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

General repairs & maintenanceSwimming pool water analysis
ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSwimming pool summerizationWinterization+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Swimming pool water analysis24—
General repairs & maintenance18—
Winterization15—
Swimming pool summerization12—
Cleaning10—
Design8—
General construction7—
Inground pool installation2—

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