Photography studio · Jacksonville, FL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 201 photographersiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★217 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give The Portrait Boutique a 5/5 rating based on 217 reviews, highlighting professional communication, punctuality, and the convenience of on-site makeup services. Customers frequently describe the studio environment as welcoming and comfortable, noting that staff members effectively guide subjects through posing to reduce nervousness. The team’s responsiveness and ability to deliver high-quality images for maternity, wedding, and milestone events are common themes, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 217 reviews (100% five-star).
Reviews on this page: 217 Google reviews (192 with written comments, 33 with photos).
Owner responses: the business replied to 60% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
The Portrait BoutiquePhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Portrait Boutique: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Portrait Boutique: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Portrait Boutique: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Portrait Boutique: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Portrait Boutique: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
217 Google reviews we collected
5.0of 5
5 stars217100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 192 written reviews
99%praise
Praise29099%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price431%
Reasonable969%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11439%
Quality & results6422%
Would recommend5418%
Speed & response2810%
Communication134%
Honesty & trust103%
Price & value93%
What customers talk about
We read 192 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nurses was so kind and encouraging as this was my first ever photoshoot, and Danni was so awesome and kind hearted, she really made the shooting exper…”
“…ew exactly what to do and direct me with the poses so I truly had an AMAZING EXPERIENCE 😩🫶💕…”
“If you’re looking for someone who truly cares about their work and delivers amazing results, I can’t recommend her enough.”
“She is so creative and prompt about getting proofs back!”
“Daija was so helpful, answered all my questions and coordinated things well!”
“The talent is not only behind the camera, they’re also kind, patient, and genuinely passionate about what they do!”
“When I tell you my experience was WORTH EVERY PENNY?”
People customers mention
Danni52 reviews
Harris15 reviews
Dani5 reviews
Photographer3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Portrait Boutique for 3 kinds of job. Pick one to see what they paid and said.
CCynthia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
All I can say is ….OMGGGG….you guys are amazing and my pictures came out SO BEAUTIFUL 😭😭😭😭 thank you so much!!! Nurses was so kind and encouraging as this was my first ever photoshoot, and Danni was so awesome and kind hearted, she really made the shooting experience so comforting and she knew exactly what to do…
AAmber1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Danni did an amazing job capturing our wedding photos! 🤍
Keep in mind, this was actually a redo after another photographer rushed through our session and the pictures just weren’t what we hoped for. Danni came in, took her time, made us feel comfortable, and absolutely snapped! Every photo tells our love story so…
Reasonable priceWedding and engagement
DDonna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This photography studio is amazing! They are so professional, so thoughtful and a gracious team. I went to take my photos for a milestone birthday. The team way surpassed my expectations!
Anyone looking for professional creative photography. I recommend The Portrait Boutique 100% percent.
The Photographer & Makeup…
NNicoletteLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Highly recommend this photographer. She is passionate about her craft, patient, professional and personable. She is so creative and prompt about getting proofs back!
VValisa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I cannot say enough wonderful things about The Portrait Boutique. From start to finish, the entire experience was seamless, professional, and enjoyable. I had the pleasure of working with Danni, Tunita, and Daija. The talent is not only behind the camera, they’re also kind, patient, and genuinely passionate about…
SShakarri7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I was on search of a wedding photographer every time I put in effort to look it was very iffy then the person I really wanted never responded so I’m like ok I’ll take a break from looking kinda waited till the last minute to ask for help and start looking again and @The Portrait Boutique came highly recommended I’m…
All I can say is ….OMGGGG….you guys are amazing and my pictures came out SO BEAUTIFUL 😭😭😭😭 thank you so much!!! Nurses was so kind and encouraging as this was my first ever photoshoot, and Danni was so awesome and kind hearted, she really made the shooting experience so comforting and she knew exactly what to do and direct me with the poses so I truly had an AMAZING EXPERIENCE 😩🫶💕
A
Anyssa Perkins2 reviewsiTotal number of Google reviews Anyssa has written across all businesses on Google Maps, not just this one.
Danni did an amazing job capturing our wedding photos! 🤍
Keep in mind, this was actually a redo after another photographer rushed through our session and the pictures just weren’t what we hoped for. Danni came in, took her time, made us feel comfortable, and absolutely snapped! Every photo tells our love story so beautifully.
If you’re looking for someone who truly cares about their work and delivers amazing results, I can’t recommend her enough. She’ll definitely be taking my birthday pictures next! 📸✨
Price assessment: Reasonable price
Services: Wedding and engagement
D
Donna B6 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
This photography studio is amazing! They are so professional, so thoughtful and a gracious team. I went to take my photos for a milestone birthday. The team way surpassed my expectations!
Anyone looking for professional creative photography. I recommend The Portrait Boutique 100% percent.
The Photographer & Makeup Artist are fabulous. Administration from start to finish is very professional.
I cried when I saw my pictures.
Thank you ❤️
Nicolette StewartLocal Guide · 29 reviewsiTotal number of Google reviews Nicolette has written across all businesses on Google Maps, not just this one.
Highly recommend this photographer. She is passionate about her craft, patient, professional and personable. She is so creative and prompt about getting proofs back!
V
Valisa Owens6 reviewsiTotal number of Google reviews Valisa has written across all businesses on Google Maps, not just this one.
I cannot say enough wonderful things about The Portrait Boutique. From start to finish, the entire experience was seamless, professional, and enjoyable. I had the pleasure of working with Danni, Tunita, and Daija. The talent is not only behind the camera, they’re also kind, patient, and genuinely passionate about what they do! Their passion made me feel comfortable in front of the camera, captured genuine moments beautifully, and delivered photos that exceeded my expectations. I am
beyond grateful and would recommend them without hesitation.
S
Shakarri Whipple7 reviewsiTotal number of Google reviews Shakarri has written across all businesses on Google Maps, not just this one.
I was on search of a wedding photographer every time I put in effort to look it was very iffy then the person I really wanted never responded so I’m like ok I’ll take a break from looking kinda waited till the last minute to ask for help and start looking again and @The Portrait Boutique came highly recommended I’m like ok cool I’ll contact them. I was nobody but God. These ladies came in like family captured some amazing photos and videos. I feel like Ive known them for a life time and even though business is done I never want to part ways. Ms. Dani, Daija, Princess, and Tunita are completely amazing and a great vibe. I recommend the book don’t just look!!!!!
A
A'shantae James4 reviewsiTotal number of Google reviews A'shantae has written across all businesses on Google Maps, not just this one.
The ladies at the Portrait Boutique are amazing! Daija was so helpful, answered all my questions and coordinated things well! Cam is so sweet!! Beat my face and was so fun and helpful during the shoot. Last but not least, Danni, she made the shoot so fun and enjoyable! Plus, her photography and editing skills are amazing!!! Both Cam and Danni made me feel less nervous, beautiful, and overall created a great environment and experience for me. Will definitely be back for my newborn photoshoot and will definitely recommend them to others!
Services: Maternity and newborn
N
Nana Blue5 reviewsiTotal number of Google reviews Nana has written across all businesses on Google Maps, not just this one.
I had my maternity shoot today and it was such a wonderful experience! I will definitely be back to take pictures with my baby once she is born and I will recommend Ms.Danni to everyone
Services: Maternity and newborn
R
RENATA8 reviewsiTotal number of Google reviews RENATA has written across all businesses on Google Maps, not just this one.
…Reginae's Sweet 16 pictures came out to more than what I expected. They captured a side of her that doesn’t always show, and that meant everything to me. You could see her confidence building with each shot, and by the end, she wasn’t just taking pictures, she was enjoying the moment. I truly appreciate the patience, encouragement, and energy that Danni and the staff gave her. It made all the difference. ❤️
