FACIAL SERVICES · BUCKEYE, AZ
The Refresh Room logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%98+18.4Value 13%41+5.1Momentum 10%54+5.4Track record 9%48+4.2Accountability 6%25+1.6Experts Score= 78Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

The Refresh Room

Better than 92% of facial services · #2 of 24

5.0★135 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Refresh Room for dermaplaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dermaplaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Dermaplaning”

★★★★★ Anna · a month ago

I can’t say enough wonderful things about my experience at The Refresh Room. I’ve trusted their team with all of my beauty and skincare treatments, and I’m always so impressed with the level of care, professionalism, and attention to detail. My aesthetician, Sam is truly amazing. She takes the time to understand my…

Great priceSculptra treatmentsB-12 injectionsChemical peels
★★★★★ M · 2 months ago

I see Sam for monthly facials & always have the best experience. She’s very personable & attentive. She always explains each step during my facial, explains what each product is for & I’ve gained a lot of knowledge from her on products, services, etc. My skin has improved over time & their membership makes it easy…

Great priceDermaplaningService not listed
★★★★★ Samantha · 8 months ago

Had an amazing experience with the Remedy facial and lash lift with Sam! She is very knowledgeable on skincare and helped educate me on products to help with my skin goals. Can’t wait to be back for more!

Reasonable priceDermaplaning
★★★★★ Shelby · 8 months ago

Sam is amazing at what she does! She is very knowledgeable and personable. I was nervous at first since this was my first facial experience, but she made me feel comfortable and explained everything she was doing. I highly recommend!

Great priceDermaplaning
★★★★★ Devyn · 8 months ago

THE place to get allll your medspa service needs. I’ve been going to Sam for almost a year for facials and each time it gets better and better. The best skincare recommendations and the facials make me feel like royalty. Can’t recommend this place enough.

PRP facialDermaplaning
★★★★★ Rhonda · 9 months ago

Weather your looking for a great facial or some awesome lips, Botox, or getting healthy in the new year the Girls at The Refresh Room will take care of you. They truly are the best in the business

Great priceB-12 injectionsChemical peelsBOTOX treatments

vs category

Blue = The, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 5.00★ (16 reviews)2024-Q3: 5.00★ (6 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (22 reviews)2026-Q2: 5.00★ (7 reviews)2026-Q3: 5.00★ (31 reviews)2026-Q4: 5.00★ (9 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%98+18.4Value 13%41+5.1Momentum 10%54+5.4Track record 9%48+4.2Accountability 6%25+1.6Experts Score= 78Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
54
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
25

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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