FACIAL SERVICES · BUCKEYE, AZ
The Refresh Room logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%98+18.4Value 13%41+5.1Momentum 10%54+5.4Track record 9%48+4.2Accountability 6%25+1.6Experts Score= 78Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

The Refresh Room

Better than 92% of facial services · #2 of 24

5.0★135 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Refresh Room for PRP facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “PRP facial”

★★★★★ Devyn · 8 months ago

THE place to get allll your medspa service needs. I’ve been going to Sam for almost a year for facials and each time it gets better and better. The best skincare recommendations and the facials make me feel like royalty. Can’t recommend this place enough.

PRP facialDermaplaning
★★★★★ Rhonda · 9 months ago

Weather your looking for a great facial or some awesome lips, Botox, or getting healthy in the new year the Girls at The Refresh Room will take care of you. They truly are the best in the business

Great priceB-12 injectionsChemical peelsBOTOX treatments

vs category

Blue = The, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 5.00★ (16 reviews)2024-Q3: 5.00★ (6 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (22 reviews)2026-Q2: 5.00★ (7 reviews)2026-Q3: 5.00★ (31 reviews)2026-Q4: 5.00★ (9 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 48%Reasonable 50%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%98+18.4Value 13%41+5.1Momentum 10%54+5.4Track record 9%48+4.2Accountability 6%25+1.6Experts Score= 78Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
54
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
25

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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