Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
The Roof Dr. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Roof Dr.

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 287 Google reviews

📞 Call (616) 856-7663Request a call backWebsite ↗

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Dr. is better than 90% of insulation contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Dr. is better than 82% of insulation contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Dr. is better than 79% of insulation contractors.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Dr. is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Dr. is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Dr. is better than 54% of insulation contractors.C
54

Reviews for your job

Customers hired The Roof Dr. for 8 kinds of job.

The Roof Dr. for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 7 Google reviews tagged “Gutter installation”

richLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with Roof Dr. for my home siding and gutter replacement after the March hail storm. Mike came out to take a sample of my siding to send to ITEL and was my go between with my insurance company. Mike took care of everything which took a lot of stress off me. The Roof Dr. crews that…

Reasonable priceGutter installationService not listed
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife and I couldn't be happier with our experience with The Roof Dr. Being first time homeowners, we are learning as we go and weren't exactly sure what was needed to install gutters on our new home. The Roof Dr. staff was very patient, responsive and quickly provided us with a detailed quote. We were impressed…

Gutter installation+ Responsiveness+ Punctuality+ Quality
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Company did a wonderful job on the installation of our new roof. Steve was highly communicative in letting us know what to expect throughout the process. Roofers were very respectful in covering up our landscaping so no debris would damage anything. Very highly recommended.

Gutter installationRoof installationSkylight installation+ Responsiveness+ Quality+ Professionalism
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were on time, quick, great install. Cleaned up before they left.

Gutter installation+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am thoroughly satisfied with the work done by Roof Dr. on my home. They helped me navigate my insurance claim on damage to my roof, installed my brand new beautiful roof in one day, added matching gutters, and even helped out with some siding and clean up issues I was having. I am so grateful for their time and…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection
Steve6 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$4.1k-72% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair53$927–$13k
Roof installation48$13k–$20k
Roof repair for storm & wind damage41$1.1k–$20k
Roof inspection33—
Roof damage repair14—
Gutter repairs12—
Attic venting8—
Gutter installation7—

Compare with

Michigan Spray Foam Insulation logoMichigan Spray Foam InsulationExperts Score 95Grandville · 4.93★Grandville Roofing and Siding logoGrandville Roofing and SidingExperts Score 94Grandville · 4.95★Melvin Belk Roofing logoMelvin Belk RoofingExperts Score 92Grandville · 4.89★