Experts Reviews · Company report
The Roof Dr. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Roof Dr.

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 287 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Dr. is better than 90% of insulation contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Dr. is better than 82% of insulation contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Dr. is better than 79% of insulation contractors.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Dr. is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Dr. is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Dr. is better than 54% of insulation contractors.C
54

Reviews for your job

Customers hired The Roof Dr. for 8 kinds of job.

The Roof Dr. for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1–5,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Roof inspection”

Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★

We had our roof replaced by Roof Dr. and the process from them was very personal and seemless. Matt and Dan were both at my home doing inspections, their team did great work, worked hard and had the whole job completed in a single day. They were very patient as we waited for an extended period of time to get our…

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damageRoof inspection
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had great work done by The Roof Dr. at our residence. The first was a roof leak on the 3 season porch. It doesn't have a shingled roof but has panels across the top with seams. Workers came within a couple days of my calling and repaired it very efficiently and inexpensively. Six weeks later we had the shingled…

Paid $5,000–10,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
L.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a small leak in our laundry room and called Roof Dr. to come out, evaluate it and also to (hopefully) tell us what the overall condition of our roof was. The gentleman who arrived (Mike) was super attentive and listened as I explained the issue. He then explored the crawlspace, walked the length of the roof…

Paid $10,000–15,000Great priceRoof inspectionRoof repairRoof installation
StaceyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We honestly couldn’t have asked for a better experience! From beginning to end, everything was so easy and stress-free. We worked with Matt throughout the process, and he was absolutely wonderful. He was so kind, patient, and helpful, and his communication was amazing. Anytime we had a question, he was quick to…

Reasonable priceRoof inspectionRoof repairSkylight installation
AndrewLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’m glad I chose The Roof Doctor to replace our aging roof. I had previously worked with the company when installing bathroom vents during a home renovation, so I was already familiar with the quality of their work. When it became clear the roof needed replacement, I contacted The Roof Doctor for an inspection and…

Customer photo from Andrew's reviewCustomer photo from Andrew's reviewCustomer photo from Andrew's reviewCustomer photo from Andrew's review
Great priceRoof inspectionRoof installation
LeaneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot recommend the Roof Dr. enough. Zack was so kind and professional. I had a leak and another roofing company told me I needed a whole new roof and quoted me $13,000. Zack took a ton of pictures and assured me that my roof still had a lot of life left in it, and that the leak could just be patched. I'm so…

Paid $1–5,000Great priceRoof inspectionRoof repair
MarcLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks once again to the Roof Dr. Team. David and Freddie worked hard in the summer heat and did an extensive and detailed job repairing some damaged wood along the fascia and soffit. It looks so much better and the hidden bad wood is now removed. Thanks guys for even staying past overtime and missing the start of…

Paid $1–5,000Reasonable priceGutter repairsRoof repair for storm & wind damageRoof inspection
Ugundani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike came to my house after I thought there might be an issue with my roof. Instead of trying to take advantage of the situation, he took the time to carefully inspect it, gave me an honest perspective, and provided the overview I needed to better understand the condition of my roof. He did a great job, and I truly…

Reasonable priceRoof inspection
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Zach did a very professional inspection of my roof. Showed me pictures of problem areas. Gave me options as to short term repairs and also cost of roof replacement. Reading through roof replacement description I noticed that all roofing components were included in the estimate, which assured me there would not be…

Roof inspection
abigail9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The Roof Dr. was quick to come and see the roof leak. Thank you to Mike for your thorough assessment and recommendations for next steps. Overall, great customer service and knowledge on the issue.

Roof repair for storm & wind damageRoof inspection
swimmingLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We knew we needed a new roof and had a few shingles missing from storms. We wanted to submit a claim to insurance to see if they would cover any. Steve helped out along the way, clearly communicating steps I needed to take as this was all new to me, and how he would assist. Our insurance came out and Steve also…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MitchellLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Dr. has provided excellent service to me and my friends. As a homeowner of over 40 years I have had multiple experiences with roofing companies. The Roof Dr sets the bar very high. When I refer people to businesses, I recognize that puts my reputation on the line. I never hesitate to refer The Roof Dr…

Attic ventingAttic venting installationRoof inspection+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had one quote for our 23 year old roof that shocked me. Heard about the Roof Dr from my in-laws so I gave them a call. Zach came out 2 days after my initial call and did an inspection. He indicated my roof was not in immediate need of replacement (which I thought) and he pointed out a few problems that they could…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gustavo did a fantastic job on our siding installation. Exceeded expectations and highly recommended! Steve was our contractor and went above and beyond for us to make sure we were satisfied with the service

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan and his crew did a great job of replacing a rolled shingle roof with a rubber membrane roof on the shallow pitch section of a Cape Cod style house. It has held up amazingly through the winters and the repairs to the insulation in parts of the roof corrected issues left by the flipper we purchased the house from.…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Kellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Roof Dr on multiple projects! From investment properties to our clients who need replacement when buying or selling. They are great to work with, professional, and great workmanship. Install quality is big issue we see a lot, and The Roof Dr crews are true professionals.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Roy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Some shingles blew off the peak of our roof in a storm. We called The Roof Dr. LLC to have the shingles replaced. We were very pleased with their prompt response and professionalism in making the needed repair. More recently, we had them back out for an inspection, as we suspected that some other shingles might need…

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed a part replaced. They offered a quick turnaround had it repaired in the same week. We missed getting a birds nest though so they came back later in the day to remove it and put the roof bits back together. Great service! I do recommend them!

Attic ventingRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I received an estimate from Zac at Roof Dr. His estimate was so professionally done, so pristine. He detailed everything, right down to using a magnet to pick up roofing nails. Unfortunately, I didn't go with the Roof Dr. only because I found a company to do the work cheaper. Well, that is exactly what I got, cheap,…

Roof inspection+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach was an absolute pleasure to work with. Knowledgable, courteous, prompt, and very professional.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Lil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was awesome! He’s honest and reliable!! We will use him again!

Roof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
PeterLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was amazingly insightful and friendly. The photos he took of the roof top were helpful in allowing me to understand the repair work that needed to be done. I am more than thrilled with the level of service I received and strongly recommend The Roof Dr. to others.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
BenLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have an older roof. Some shingles and a section of the roof cap blew off. I was worried that a roofer would come out and tell us the whole roof would need to be replaced, even if it didn't. Turns out I didn't need to worry. Matt fixed the one problem area right on the spot and said the roof has another 5 years.…

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
merle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve Prince inspected our roof and showed us why we needed a new roof. We already had a pesky leak we had tried to fix for over a year. He was amazing and very helpful. The roofing crew did a fantastic job and were on time and very professional. You would never have known they were here they cleaned up before…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Erika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used the Roof Dr several times in my life. I am a realtor in the greater Lansing area. I have called Steve Prince to come and take a look at roofs for my clients (and for myself) before purchasing the homes. He has always been very responsive, super thorough (doesn't just get on the roof but is willing to get…

Roof inspection+ Responsiveness+ Punctuality+ Quality
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve was very personable and was able to fix the leak on our second story house roof very quickly. He is very knowledgeable and very helpful. He will definitely be the first one we contact if we need any additional repairs or roofing replacement. I would highly recommend this company.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt did an excellent job fixing out roof. No problems since his visit and we would highly recommend his knowledgeable work.

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a relatively small leak in my roof near the chimney. I called the Roof Dr. because of the good things that others had said about them. The phone receptionist was friendly and helpful and set up an appointment. A man named Matt came to my house and inspected it. He quickly found the source of the problem, and…

Roof inspectionRoof repair+ Responsiveness+ Professionalism
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt did an outstanding job inspecting the roof of my home and subsequently preformed the necessary patching repairs. I will certainly use the Roof Doctor for any additional needs in the future. If you are looking for a company that is professional, honest, reasonably priced and take pride in their work, look no…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am thoroughly satisfied with the work done by Roof Dr. on my home. They helped me navigate my insurance claim on damage to my roof, installed my brand new beautiful roof in one day, added matching gutters, and even helped out with some siding and clean up issues I was having. I am so grateful for their time and…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection
Kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Rating only, no written review.

Roof inspection− Punctuality− Professionalism

Price

$4.1k-72% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 2%Not sure 0%

Jobs customers hired them for

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