Experts Reviews · Company report
The Roof Dr. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Roof Dr.

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 287 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Dr. is better than 90% of insulation contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Dr. is better than 82% of insulation contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Dr. is better than 79% of insulation contractors.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Dr. is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Dr. is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Dr. is better than 54% of insulation contractors.C
54

Reviews for your job

Customers hired The Roof Dr. for 8 kinds of job.

The Roof Dr. for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$20,000–25,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$13k–$20k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 48 Google reviews tagged “Roof installation” · showing 40

Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had great work done by The Roof Dr. at our residence. The first was a roof leak on the 3 season porch. It doesn't have a shingled roof but has panels across the top with seams. Workers came within a couple days of my calling and repaired it very efficiently and inexpensively. Six weeks later we had the shingled…

Paid $5,000–10,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Wayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just wanted to drop a note on our experience with roof doctor. First of all 5 stars aren't enough! The whole team was great. My main roof was completely done and cleaned up in 1 day! Great job! Dealing with Matt was easy. This guy knows what he's doing. I really appreciate the honesty, wasn't trying to "sell me"…

Paid $20,000–25,000Reasonable priceRoof installation
L.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a small leak in our laundry room and called Roof Dr. to come out, evaluate it and also to (hopefully) tell us what the overall condition of our roof was. The gentleman who arrived (Mike) was super attentive and listened as I explained the issue. He then explored the crawlspace, walked the length of the roof…

Paid $10,000–15,000Great priceRoof inspectionRoof repairRoof installation
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike and the Roof Dr. team did an amazing job and ensure all my needs were met. Highly recommended!

Paid $10,000–15,000Reasonable priceRoof installation
Ronnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike earned 5 stars simply by being willing to get up on my dangerous roof. Then another 5 stars for the service provided. I think that this should count as 2 5 star reviews! The Roof Dr. Team did a fantastic and quick job and beat everyone's price, couldn't be happier.

Roof installation
StaceyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We honestly couldn’t have asked for a better experience! From beginning to end, everything was so easy and stress-free. We worked with Matt throughout the process, and he was absolutely wonderful. He was so kind, patient, and helpful, and his communication was amazing. Anytime we had a question, he was quick to…

Reasonable priceRoof inspectionRoof repairSkylight installation
AndrewLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’m glad I chose The Roof Doctor to replace our aging roof. I had previously worked with the company when installing bathroom vents during a home renovation, so I was already familiar with the quality of their work. When it became clear the roof needed replacement, I contacted The Roof Doctor for an inspection and…

Customer photo from Andrew's reviewCustomer photo from Andrew's reviewCustomer photo from Andrew's reviewCustomer photo from Andrew's review
Great priceRoof inspectionRoof installation
CoPaCee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From our initial meeting through the completion of work done, Roof Dr. was the epitome of professionalism, work ethic, and community. We appreciate your efforts, Matt, to help us choose the proper roofing for our home with no "sales pitch" but ensuring we were aware of everything to consider before deciding on…

Customer photo from CoPaCee's reviewCustomer photo from CoPaCee's review
Paid $20,000–25,000Reasonable priceRoof installationRoof damage repair
Danya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We’ve had a really great experience with this company. They’re always quick to respond and never make us feel like our concerns are a bother. If we call, they show up, check everything carefully, and do exactly what they say they’re going to do. What we really appreciate is that they take the time to walk us through…

Paid $8,000–10,000Reasonable priceSkylight installationRoof installationService not listed
Bosovini2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Very poor experience and lack of communication from the owner. I would not recommend working with them unless you want a headache!

Paid $20,000+OverpricedRoof installationService not listed
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing company to work with.

Great priceRoof installation
AndrewLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A super nice and professional gentleman showed up, was clearly knowledgeable about roofing and willing to take the time and explain and show everything, and gave me many reasonable options that fixed the issue with minimal stress. When I need a new roof in a few years, they will certainly be my first choice.…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
swimmingLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We knew we needed a new roof and had a few shingles missing from storms. We wanted to submit a claim to insurance to see if they would cover any. Steve helped out along the way, clearly communicating steps I needed to take as this was all new to me, and how he would assist. Our insurance came out and Steve also…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MitchellLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Dr. has provided excellent service to me and my friends. As a homeowner of over 40 years I have had multiple experiences with roofing companies. The Roof Dr sets the bar very high. When I refer people to businesses, I recognize that puts my reputation on the line. I never hesitate to refer The Roof Dr…

Attic ventingAttic venting installationRoof inspection+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had one quote for our 23 year old roof that shocked me. Heard about the Roof Dr from my in-laws so I gave them a call. Zach came out 2 days after my initial call and did an inspection. He indicated my roof was not in immediate need of replacement (which I thought) and he pointed out a few problems that they could…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gustavo did a fantastic job on our siding installation. Exceeded expectations and highly recommended! Steve was our contractor and went above and beyond for us to make sure we were satisfied with the service

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jared4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Dr and their team (Matt & Gayle specifically) were fantastic! They were prompt with scheduling, communicating, and following through. Our roof looks wonderful and the crew worked their tails off to get it done. We were impressed at every step of the way!

Roof installation+ Responsiveness+ Punctuality+ Quality
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan was very responsive to our texts, and our emails were answered promptly. The roof was done in one day and the workers were respectful and they cleaned up our yard so well, you would not have even known a roof was torn off and a new one installed.

Roof installation+ Responsiveness+ Punctuality+ Quality
Kraig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had the Roof Dr. do repairs on our house and workshop for several years. They are always very responsive and quick to get the repairs done. So, when it was time to have the roof on the house replaced we were confident they would do a great job. They did not disappoint. From quote, to scheduling, to getting…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t be happier with the whole process from start to finish! Roof looks great, excellent communication from start to finish, completely cleaned up after the roof was done.

Roof installation
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic work and in a timely manner with impeccable clean up after the job was completed, would recommend Roof Dr. To any and all looking,thank you Matt and your crew for a beautiful new roof and 2 new skylights. 👍🏻

Roof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan and his crew did a great job of replacing a rolled shingle roof with a rubber membrane roof on the shallow pitch section of a Cape Cod style house. It has held up amazingly through the winters and the repairs to the insulation in parts of the roof corrected issues left by the flipper we purchased the house from.…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Duane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company! They have replaced our home roof and repaired my garage roof after some damage. I Have referred them to other friends and family that had only great things to say about them. Great experience from the sales staff, installers, and even the office staff was fantastic! Highly recommend!

Attic ventingAttic venting installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Kellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Roof Dr on multiple projects! From investment properties to our clients who need replacement when buying or selling. They are great to work with, professional, and great workmanship. Install quality is big issue we see a lot, and The Roof Dr crews are true professionals.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear contract without any fine print and clear communication every step of the way. The removal of old roof left no debris, and the new roof install looks great. They also finished the job faster than quoted. Would use again without hesitation.

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great folks! We enjoyed working with them!

Roof installation+ Punctuality+ Quality+ Professionalism
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Company did a wonderful job on the installation of our new roof. Steve was highly communicative in letting us know what to expect throughout the process. Roofers were very respectful in covering up our landscaping so no debris would damage anything. Very highly recommended.

Gutter installationRoof installationSkylight installation+ Responsiveness+ Quality+ Professionalism
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed a part replaced. They offered a quick turnaround had it repaired in the same week. We missed getting a birds nest though so they came back later in the day to remove it and put the roof bits back together. Great service! I do recommend them!

Attic ventingRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service from start to finish. Dan was great from the moment he knocked on our door. No high pressure sales or gimmicks. Keith, their scheduler was very prompt and notified us that we could get our roof done sooner due to a cancelation. The roofers were very thorough and cleaned up very well after…

Attic venting installationRoof damage repairRoof installation+ Quality+ Professionalism+ Value
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach was an absolute pleasure to work with. Knowledgable, courteous, prompt, and very professional.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
RuthLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our entire experience with the Roof Dr from start to finish was excellent! Dan made it easy to choose the perfect shingle bringing many samples to us and answering our questions in a prompt and professional manner. The crew came out and worked very hard to get the job done leaving us with a clean yard and…

Roof installation+ Responsiveness+ Punctuality+ Quality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After a few years of winter ice dams and icicles, They determined we needed more venting and a few sheets of plywood. They gave us a reasonable price estimate, and quick lead time. They did an excellent job, cleaned up thoroughly. Project manager , Matt Kohnke was excellent at assessing and repairing…

Attic ventingGutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
Jh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve was through in his presentation, the crew did a great job, and the clean up was perfect. Already referred them to two other friends. Price was right in the middle, which is a solid place to be.

Gutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
merle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve Prince inspected our roof and showed us why we needed a new roof. We already had a pesky leak we had tried to fix for over a year. He was amazing and very helpful. The roofing crew did a fantastic job and were on time and very professional. You would never have known they were here they cleaned up before…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Five Star***** This company calls you back, follows up, schedules you timely, shows up, does the work, cleans up, and even has their own inhouse inspector that comes back the next day to check on the project to make certain everything was done to our satisfaction. This team rocks from the installers to Dan, Matt,…

Roof installation+ Responsiveness+ Punctuality+ Quality
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I cannot be more pleased with the job that The Roof Dr. did on my roof. Normally, someone comes to your home, does the work and they are gone. Roof Dr. came back afterwards, made sure everything was cleaned up and inspected the roof. I'm very happy with the professional job.

Roof installation+ Responsiveness+ Quality+ Professionalism
Richard/JoyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolute honesty and integrity. We had long conversations with both Dan and Matt in the course of events, and they are both righteous, upright people. Originally dealt with Dan. They replaced our roof in a single day in 2019. Excellent crew and cleanup. We had recently noticed some unexplainable water staining in…

Roof installationService not listed+ Responsiveness+ Punctuality+ Quality
LeanneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

FANTASTIC home improvement experience! From quote to roof installation, Scott made the process like hitting the Easy button! If our roof had been installed properly and the previous owner was honest about when it was installed, we should have had 2-3 more years with our current roof. Instead, we noticed a spot in a…

Roof installation+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am thoroughly satisfied with the work done by Roof Dr. on my home. They helped me navigate my insurance claim on damage to my roof, installed my brand new beautiful roof in one day, added matching gutters, and even helped out with some siding and clean up issues I was having. I am so grateful for their time and…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dan did a great job and I highly recommend!

Roof installation+ Responsiveness+ Punctuality+ Quality

Show more roof installation reviews (8 more) →

Price

$4.1k-72% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 2%Not sure 0%

Jobs customers hired them for

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