Experts Reviews · Company report
The Roof Dr. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Roof Dr.

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 287 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Dr. is better than 90% of insulation contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Dr. is better than 82% of insulation contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Dr. is better than 79% of insulation contractors.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Dr. is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Dr. is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Dr. is better than 54% of insulation contractors.C
54

Reviews for your job

Customers hired The Roof Dr. for 8 kinds of job.

The Roof Dr. for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$927–$13k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Roof repair” · showing 20

Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had great work done by The Roof Dr. at our residence. The first was a roof leak on the 3 season porch. It doesn't have a shingled roof but has panels across the top with seams. Workers came within a couple days of my calling and repaired it very efficiently and inexpensively. Six weeks later we had the shingled…

Paid $5,000–10,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
L.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a small leak in our laundry room and called Roof Dr. to come out, evaluate it and also to (hopefully) tell us what the overall condition of our roof was. The gentleman who arrived (Mike) was super attentive and listened as I explained the issue. He then explored the crawlspace, walked the length of the roof…

Paid $10,000–15,000Great priceRoof inspectionRoof repairRoof installation
StaceyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We honestly couldn’t have asked for a better experience! From beginning to end, everything was so easy and stress-free. We worked with Matt throughout the process, and he was absolutely wonderful. He was so kind, patient, and helpful, and his communication was amazing. Anytime we had a question, he was quick to…

Reasonable priceRoof inspectionRoof repairSkylight installation
LeaneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot recommend the Roof Dr. enough. Zack was so kind and professional. I had a leak and another roofing company told me I needed a whole new roof and quoted me $13,000. Zack took a ton of pictures and assured me that my roof still had a lot of life left in it, and that the leak could just be patched. I'm so…

Paid $1–5,000Great priceRoof inspectionRoof repair
Grant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had Roof Dr. fix a small roof leak, gutter issue, and a window leak. Appreciate that they were timely and took on small jobs when most contractors we contacted wouldn't even respond or obviously didn't want the business. Will definitely keep this in mind someday when have we need our roof replaced. Would recommend.

Gutter repairsRoof repairService not listed
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Connected with Zach through a mutual friend, within 2 hours of me reaching out to Zach, he had his team at my house cleaning off the roof with snow and ice! Great team and would recommend Roof Dr to anyone in West Mi!

Paid $1–2,000Great priceRoof repairRoof damage repair
daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience with Roof Doctor. From the estimate from Zach, the scheduling by Dan and the two gentlemen who showed up to do the repair. Very engaging, extremely professional, knowledgeable, and fast. Have used Roof Doctor for over 10 years.would highly recommend Roof Doctor. 5 Star Review.

Paid $1–2,000Great priceRoof repair for storm & wind damageRoof repair
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent, prompt, honest, good value.

Paid $1–2,000Great priceRoof repair
Benjamin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fair, honest, and quick to work with. Zach and the whole team are awesome!

Roof repair
AndrewLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A super nice and professional gentleman showed up, was clearly knowledgeable about roofing and willing to take the time and explain and show everything, and gave me many reasonable options that fixed the issue with minimal stress. When I need a new roof in a few years, they will certainly be my first choice.…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Troy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dan and the Roof Dr. Came out to my house for a leak issue. He diagnosed the problem and had it fixed in just a few minutes. I highly recommend them if you need help.

Roof repair+ Responsiveness+ Punctuality+ Professionalism
swimmingLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We knew we needed a new roof and had a few shingles missing from storms. We wanted to submit a claim to insurance to see if they would cover any. Steve helped out along the way, clearly communicating steps I needed to take as this was all new to me, and how he would assist. Our insurance came out and Steve also…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MitchellLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Dr. has provided excellent service to me and my friends. As a homeowner of over 40 years I have had multiple experiences with roofing companies. The Roof Dr sets the bar very high. When I refer people to businesses, I recognize that puts my reputation on the line. I never hesitate to refer The Roof Dr…

Attic ventingAttic venting installationRoof inspection+ Responsiveness+ Punctuality+ Quality
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a leak near our (very old) skylight. Since the previous homeowner had installed shingles right over the originals, our only choice was to redo the back half of the roof. The Roof Dr had great pricing, very good communication, and even covered the repair of our ceiling near the skylight after it collapsed…

Roof repairSkylight repair
Kraig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had the Roof Dr. do repairs on our house and workshop for several years. They are always very responsive and quick to get the repairs done. So, when it was time to have the roof on the house replaced we were confident they would do a great job. They did not disappoint. From quote, to scheduling, to getting…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan and his crew did a great job of replacing a rolled shingle roof with a rubber membrane roof on the shallow pitch section of a Cape Cod style house. It has held up amazingly through the winters and the repairs to the insulation in parts of the roof corrected issues left by the flipper we purchased the house from.…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Duane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company! They have replaced our home roof and repaired my garage roof after some damage. I Have referred them to other friends and family that had only great things to say about them. Great experience from the sales staff, installers, and even the office staff was fantastic! Highly recommend!

Attic ventingAttic venting installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Kellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Roof Dr on multiple projects! From investment properties to our clients who need replacement when buying or selling. They are great to work with, professional, and great workmanship. Install quality is big issue we see a lot, and The Roof Dr crews are true professionals.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Roof DR is the only place I would call now. My neighborhood is a bit of a wind tunnel and after a bad storm we had a couple shingles blow off. I found someone online to repair it and the next year the same thing happened to the new shingles. I found someone else to repair it and it happened again. A friend…

Roof repair+ Responsiveness+ Punctuality+ Quality
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear contract without any fine print and clear communication every step of the way. The removal of old roof left no debris, and the new roof install looks great. They also finished the job faster than quoted. Would use again without hesitation.

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality

Show more roof repair reviews (33 more) →

Price

$4.1k-72% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 2%Not sure 0%

Jobs customers hired them for

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