Experts Reviews · Company report
The Roof Dr. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

The Roof Dr.

Grandville, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 287 Google reviews

Report card

Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Dr. is better than 90% of insulation contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Dr. is better than 82% of insulation contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Dr. is better than 79% of insulation contractors.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Dr. is better than 100% of insulation contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Dr. is better than 100% of insulation contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Dr. is better than 54% of insulation contractors.C
54

Reviews for your job

Customers hired The Roof Dr. for 8 kinds of job.

The Roof Dr. for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$927–$13k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Roof repair” · showing 40

Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had great work done by The Roof Dr. at our residence. The first was a roof leak on the 3 season porch. It doesn't have a shingled roof but has panels across the top with seams. Workers came within a couple days of my calling and repaired it very efficiently and inexpensively. Six weeks later we had the shingled…

Paid $5,000–10,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
L.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a small leak in our laundry room and called Roof Dr. to come out, evaluate it and also to (hopefully) tell us what the overall condition of our roof was. The gentleman who arrived (Mike) was super attentive and listened as I explained the issue. He then explored the crawlspace, walked the length of the roof…

Paid $10,000–15,000Great priceRoof inspectionRoof repairRoof installation
StaceyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We honestly couldn’t have asked for a better experience! From beginning to end, everything was so easy and stress-free. We worked with Matt throughout the process, and he was absolutely wonderful. He was so kind, patient, and helpful, and his communication was amazing. Anytime we had a question, he was quick to…

Reasonable priceRoof inspectionRoof repairSkylight installation
LeaneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot recommend the Roof Dr. enough. Zack was so kind and professional. I had a leak and another roofing company told me I needed a whole new roof and quoted me $13,000. Zack took a ton of pictures and assured me that my roof still had a lot of life left in it, and that the leak could just be patched. I'm so…

Paid $1–5,000Great priceRoof inspectionRoof repair
Grant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had Roof Dr. fix a small roof leak, gutter issue, and a window leak. Appreciate that they were timely and took on small jobs when most contractors we contacted wouldn't even respond or obviously didn't want the business. Will definitely keep this in mind someday when have we need our roof replaced. Would recommend.

Gutter repairsRoof repairService not listed
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Connected with Zach through a mutual friend, within 2 hours of me reaching out to Zach, he had his team at my house cleaning off the roof with snow and ice! Great team and would recommend Roof Dr to anyone in West Mi!

Paid $1–2,000Great priceRoof repairRoof damage repair
daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience with Roof Doctor. From the estimate from Zach, the scheduling by Dan and the two gentlemen who showed up to do the repair. Very engaging, extremely professional, knowledgeable, and fast. Have used Roof Doctor for over 10 years.would highly recommend Roof Doctor. 5 Star Review.

Paid $1–2,000Great priceRoof repair for storm & wind damageRoof repair
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent, prompt, honest, good value.

Paid $1–2,000Great priceRoof repair
Benjamin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fair, honest, and quick to work with. Zach and the whole team are awesome!

Roof repair
AndrewLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A super nice and professional gentleman showed up, was clearly knowledgeable about roofing and willing to take the time and explain and show everything, and gave me many reasonable options that fixed the issue with minimal stress. When I need a new roof in a few years, they will certainly be my first choice.…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Troy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dan and the Roof Dr. Came out to my house for a leak issue. He diagnosed the problem and had it fixed in just a few minutes. I highly recommend them if you need help.

Roof repair+ Responsiveness+ Punctuality+ Professionalism
swimmingLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We knew we needed a new roof and had a few shingles missing from storms. We wanted to submit a claim to insurance to see if they would cover any. Steve helped out along the way, clearly communicating steps I needed to take as this was all new to me, and how he would assist. Our insurance came out and Steve also…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MitchellLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Dr. has provided excellent service to me and my friends. As a homeowner of over 40 years I have had multiple experiences with roofing companies. The Roof Dr sets the bar very high. When I refer people to businesses, I recognize that puts my reputation on the line. I never hesitate to refer The Roof Dr…

Attic ventingAttic venting installationRoof inspection+ Responsiveness+ Punctuality+ Quality
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a leak near our (very old) skylight. Since the previous homeowner had installed shingles right over the originals, our only choice was to redo the back half of the roof. The Roof Dr had great pricing, very good communication, and even covered the repair of our ceiling near the skylight after it collapsed…

Roof repairSkylight repair
Kraig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had the Roof Dr. do repairs on our house and workshop for several years. They are always very responsive and quick to get the repairs done. So, when it was time to have the roof on the house replaced we were confident they would do a great job. They did not disappoint. From quote, to scheduling, to getting…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan and his crew did a great job of replacing a rolled shingle roof with a rubber membrane roof on the shallow pitch section of a Cape Cod style house. It has held up amazingly through the winters and the repairs to the insulation in parts of the roof corrected issues left by the flipper we purchased the house from.…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Duane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company! They have replaced our home roof and repaired my garage roof after some damage. I Have referred them to other friends and family that had only great things to say about them. Great experience from the sales staff, installers, and even the office staff was fantastic! Highly recommend!

Attic ventingAttic venting installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Kellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Roof Dr on multiple projects! From investment properties to our clients who need replacement when buying or selling. They are great to work with, professional, and great workmanship. Install quality is big issue we see a lot, and The Roof Dr crews are true professionals.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Roof DR is the only place I would call now. My neighborhood is a bit of a wind tunnel and after a bad storm we had a couple shingles blow off. I found someone online to repair it and the next year the same thing happened to the new shingles. I found someone else to repair it and it happened again. A friend…

Roof repair+ Responsiveness+ Punctuality+ Quality
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clear contract without any fine print and clear communication every step of the way. The removal of old roof left no debris, and the new roof install looks great. They also finished the job faster than quoted. Would use again without hesitation.

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt Kohnke from the Roof Dr was great to work with!!!! Him and the crew were great in all aspects. I would recommend them to anyone!

Attic ventingRoof repair+ Responsiveness+ Quality+ Professionalism
Max4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came out next day and fixed my roof immediately

Roof repair+ Responsiveness+ Professionalism
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a roofing situation that needed to be addressed quickly, so we called The Roof Doctor. Steve arrived promptly and on time. He assessed and repaired the damage in a quick and professional manner for a reasonable cost. No high pressure sales tactics or dishonest behavior whatsoever. We definitely recommend the Roof Doctor.

Roof repair+ Responsiveness+ Quality+ Professionalism
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed a part replaced. They offered a quick turnaround had it repaired in the same week. We missed getting a birds nest though so they came back later in the day to remove it and put the roof bits back together. Great service! I do recommend them!

Attic ventingRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach was an absolute pleasure to work with. Knowledgable, courteous, prompt, and very professional.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve came in and evaluated our problem. Taking pictures and a thorough exam of roof and attic he addressed the situation in a prompt and efficient way. What a professional, I will be in touch with the Roof Dr. , for future roofing concerns. Thanks again Steve.

Roof repair+ Professionalism
Lil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was awesome! He’s honest and reliable!! We will use him again!

Roof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
PeterLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was amazingly insightful and friendly. The photos he took of the roof top were helpful in allowing me to understand the repair work that needed to be done. I am more than thrilled with the level of service I received and strongly recommend The Roof Dr. to others.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
BenLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have an older roof. Some shingles and a section of the roof cap blew off. I was worried that a roofer would come out and tell us the whole roof would need to be replaced, even if it didn't. Turns out I didn't need to worry. Matt fixed the one problem area right on the spot and said the roof has another 5 years.…

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Anonymous17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and good people. Had them come out twice now for minor roof leak repairs. They explained the issue clearly and it was fixed both times. Would definitely recommend.

Roof repair+ Punctuality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After a few years of winter ice dams and icicles, They determined we needed more venting and a few sheets of plywood. They gave us a reasonable price estimate, and quick lead time. They did an excellent job, cleaned up thoroughly. Project manager , Matt Kohnke was excellent at assessing and repairing…

Attic ventingGutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
merle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve Prince inspected our roof and showed us why we needed a new roof. We already had a pesky leak we had tried to fix for over a year. He was amazing and very helpful. The roofing crew did a fantastic job and were on time and very professional. You would never have known they were here they cleaned up before…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
JaderLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time and professional. I will definitely use again!!!

Roof repair+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician was very informative and polite. He inspected the problem and made minor repairs to areas that he felt needed it. Since they came out for an initial estimate, the work he done was free. he gave me tips on when he felt I needed to replace the roof. I felt a genuine since of honesty and customer…

Roof repair+ Responsiveness+ Punctuality+ Professionalism
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve was very personable and was able to fix the leak on our second story house roof very quickly. He is very knowledgeable and very helpful. He will definitely be the first one we contact if we need any additional repairs or roofing replacement. I would highly recommend this company.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended. Matt came out the very next day after I called and fixed a few issues. He told us we can wait on replacing the roof as we still have a few years which is very honest. Will be getting our new roof from Roof Dr when the time comes.

Roof repair+ Responsiveness+ Punctuality+ Professionalism
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a relatively small leak in my roof near the chimney. I called the Roof Dr. because of the good things that others had said about them. The phone receptionist was friendly and helpful and set up an appointment. A man named Matt came to my house and inspected it. He quickly found the source of the problem, and…

Roof inspectionRoof repair+ Responsiveness+ Professionalism
RossLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We notice water damage on the garage ceiling drywall. We called The Roof Dr. llc based on a radio advertisement on JQ99. They came out promptly and repaired the roof. I was impressed with this company.

Roof repair+ Responsiveness+ Punctuality+ Professionalism
Heidi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had such a problem finding a company willing to do a small repair. Not only was the roof Dr willing, they came the same day! They were on time, friendly and fixed the roof just before the snow came. Highly recommend!

Roof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt did an outstanding job inspecting the roof of my home and subsequently preformed the necessary patching repairs. I will certainly use the Roof Doctor for any additional needs in the future. If you are looking for a company that is professional, honest, reasonably priced and take pride in their work, look no…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Show more roof repair reviews (13 more) →

Price

$4.1k-72% vs typical insulation contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 2%Not sure 0%

Jobs customers hired them for

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