Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
The Roof Medic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

The Roof Medic

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 525 Google reviews

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Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Medic is better than 90% of roof cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Medic is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Medic is better than 96% of roof cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Medic is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired The Roof Medic for 8 kinds of job.

The Roof Medic for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$927–$13k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Gutter installation”

Sonya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have used roof medic for years to help keep our roof maintained. They always do a wonderful job. Recently we had them put on a new roof, pressure washed our house and got new gutters. Joe initially came out and explained in details about different roofing products. He answered all of our questions and did not…

Paid $20,000+Reasonable priceGutter installationRoof installationAttic venting installation
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Would recommend Roof Medic and use them again if needed. Terrific company with excellent customer service and communication! If you need a new roof call Roof Medic!

Paid $20,000+Reasonable priceGutter installationRoof installationService not listed
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This year we had our roof replaced by The Roof Medic. My wife researched a number of companies and she was impressed with the stellar reviews and that they were a veteran owned company. We found working with The Roof Medic was a great experience. The company representative helped us through the process and we…

Gutter installationGutter repairsRoof installation

Price

$1.1k-72% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection132$539–$4.1k
Roof repair87$1.1k–$6.6k
Gutter cleaning66$371–$2.7k
Roof repair for storm & wind damage28$927–$11k
Roof damage repair19—
Attic venting repairs13$891–$6.3k
Gutter repairs13$784–$5.2k
Skylight repair12—

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