Experts Reviews · Company report
The Roof Medic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

The Roof Medic

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 525 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Medic is better than 90% of roof cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Medic is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Medic is better than 96% of roof cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Medic is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired The Roof Medic for 8 kinds of job.

The Roof Medic for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$784–$5.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Gutter repairs”

RaymondLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Joe and his colleagues are quality individuals. There are numerous roofing companies. We have relied on them for years to address our roof repairs, maintenance, and decking.

Paid $1–5,000Reasonable priceSkylight repairRoof repair for storm & wind damageRoof repair
JFX2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I moved to the PNW 13 yrs ago and didn’t realize how important roof maintenance is to maintaining and extending the lifespan of your roof (shingles, gutters, etc) and value of your home—-and after several experienced, the first five years, with numerous roofing companies, i decided that The Roof Medic provides the…

Paid $1–5,000Great priceGutter repairs
DonnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was most impress with the work ethics of Jeremy and Jose! They came right on time....left 41/2 hours later...all was expertly done...NO evidence of their having been been there..spotless yard ,house and roofs of exterior garage, gazebo and home! Thanks so very much for a job expertly done... Donna Puyallup WA.

Paid $1–2,000Great priceGutter repairsRoof repair for storm & wind damageRoof inspection
Marion6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent customer & product services! Low price; pics before & after, fast return if needed.

Gutter repairsRoof inspection
FeliciaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Roof Medic was fantastic from start to finish. They came out quickly to inspect everything and provided a clear, fair quote. Once we accepted, they got us scheduled right away and did excellent work. Their team communicated throughout the entire process, keeping us updated on what was being done. They also sent…

Paid $1–2,000Reasonable priceGutter repairsRoof repair for storm & wind damage
PabloLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a great job and really took pride in the work even when there was a tiny issue they came right back and fixed it to perfection! Great support team as well!!

Reasonable priceGutter repairs
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job all around - I had roof cleaning, gutter repairs and other misc. repairs. All were done professionally and the end result was was high quality work.

Paid $4,000–6,000Reasonable priceGutter repairsRoof inspectionGutter cleaning
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They completed the work despite heavy rain (they were all soaked by the end of the day). Very impressive work ethic. The entire process was smooth, professional and well communicated. reasonably priced. they also have expertise in tile roofs which is rare in the PNW area.

Gutter cleaningGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with The Roof Medic in 2021, so I referred them to a close family friend. From inital phone call to the inspection, everything was professionally handled. Joe came out, performed a thorough inspection and explained the proper solution. He provided a great price for the repair. The work is…

Gutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This year we had our roof replaced by The Roof Medic. My wife researched a number of companies and she was impressed with the stellar reviews and that they were a veteran owned company. We found working with The Roof Medic was a great experience. The company representative helped us through the process and we…

Gutter installationGutter repairsRoof installation
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good team at this business! Caring people, capable roof walkers, and very good at all roof/ gutter repairs. Hire them immediately and see for yourself!

Gutter repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
WayneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We called over 10 companies to help fix a couple shingles had blown off our roof. Even though they were slammed and has no openings till next week, she would ask the owners if there was another option. The next day the called us back and the owner was on his way out to see us!!! They did the repair, fixed my…

Gutter repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
clifton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1–5,000Reasonable priceGutter repairsSkylight repairRoof repair
ALocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceGutter repairsRoof inspectionGutter cleaning

Price

$1.1k-72% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection132$539–$4.1k
Roof repair87$1.1k–$6.6k
Gutter cleaning66$371–$2.7k
Roof repair for storm & wind damage28$927–$11k
Roof damage repair19—
Attic venting repairs13$891–$6.3k
Gutter repairs13$784–$5.2k
Skylight repair12—

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