Experts Reviews · Company report
The Roof Medic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

The Roof Medic

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 525 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Roof Medic is better than 90% of roof cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Roof Medic is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Roof Medic is better than 96% of roof cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Roof Medic is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Roof Medic is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired The Roof Medic for 8 kinds of job.

The Roof Medic for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1–5,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Roof damage repair”

MikeLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was an absolute delight working with the Roof Medic folks. I was referred to them through a friend and the lived up to her description. Easy to work with. Quick. Reasonable cost. If (when) I need more roof work, I will be contacting them.

Paid $1–5,000Reasonable priceRoof inspectionRoof repairRoof damage repair
KenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been customers for over a decade. First, to have our roof cleaned and treated. As RF expanded their services, we have used some of those with great satisfaction. In addition to every single person we have interacted with from the front desk to the on-site technicians, we have been very happy. We want to give…

Paid $5,000–10,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof repair
Joni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If customer service is still important to you, then I would highly recommend this business. Not only did they do an excellent job on my roof, clean-up, and repair, they did it professionally and efficiently. Highly recommend.

Paid $1–5,000Reasonable priceRoof inspectionRoof damage repairService not listed
LyneeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a new roof put on our ADU, which is relatively small. This team gave us a quick, thorough estimate with several options to choose from. Once confirmed, the team showed up within the following week or so and had the job completed in one day. The workmanship is awesome, the team that came was very professional…

Paid $10,000–15,000Great priceRoof installationRoof damage repair
SLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good workers. Good inspector and estimator. Good guy that showed up to do the work. Laid repair shingles in the rain.

Reasonable priceRoof repair for storm & wind damageRoof damage repair
Shandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This is the second time The Roof Medic has done a small roof repair for me, and the work was amazing. They were very quick to assess the leak and provided a temporary fix for safety, stopping it until the snow stopped. I highly recommend The Roof Medic!

Gutter cleaningRoof damage repair
Teresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I will defiantly recommend the Roof Medic to any of my family and friends who need a roof repair. They were honest, on time and priced fair. Overall great communication and got our fix on the schedule fast.

Paid $2,000–4,000Reasonable priceRoof damage repair
Stuart10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Roof Medic always do a great professional job. Cleaning up after themselves, explaining the job before proceeding and always going above and beyond. From Joe, to recently tech, Joshua Peart, a fair professional good quality working company.

Paid $1–2,000Reasonable priceRoof damage repair
Logan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Job well done!

Roof damage repairRoof inspectionRoof repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job all around - I had roof cleaning, gutter repairs and other misc. repairs. All were done professionally and the end result was was high quality work.

Paid $4,000–6,000Reasonable priceGutter repairsRoof inspectionGutter cleaning
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repeat customer. Convenient service. This time they repaired holes in my metal garage roof from fallen branches. So happy I don't have to worry about leaks this season.

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Roof Medic has cleaned our roof a few times now thru the years...and have always done a GREAT job. They've also diagnosed problems and repaired our roof very quickly, and efficiently. Joe is our contact... he definitely knows his business, is very professional, and it was a pleasure working with him again. Our…

Roof damage repairRoof inspectionRoof repair
GaryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with The Roof Medic in 2021, so I referred them to a close family friend. From inital phone call to the inspection, everything was professionally handled. Joe came out, performed a thorough inspection and explained the proper solution. He provided a great price for the repair. The work is…

Gutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
RayLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Cleaned up the grounds amazingly after taking care of cleaning my roof.

Roof damage repairRoof inspection+ Responsiveness+ Quality+ Professionalism
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $6,000–8,000Reasonable priceAttic venting repairsRoof inspectionRoof repair
Giovanni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceRoof inspectionGutter cleaningRoof damage repair
Lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter cleaningRoof damage repair+ Professionalism
LarryLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Attic venting repairsGutter cleaningRoof damage repair+ Responsiveness+ Punctuality+ Quality

Price

$1.1k-72% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection132$539–$4.1k
Roof repair87$1.1k–$6.6k
Gutter cleaning66$371–$2.7k
Roof repair for storm & wind damage28$927–$11k
Roof damage repair19—
Attic venting repairs13$891–$6.3k
Gutter repairs13$784–$5.2k
Skylight repair12—

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