How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREThe Roof Medic
Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 525 Google reviews
Report card
Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired The Roof Medic for 8 kinds of job.
The Roof Medic for roof inspection
Clear ✕All 133 Google reviews tagged “Roof inspection” · showing 100
Only complaint, is they scheduled the service without contacting me first.
They’re fast, professional efficient job well done!
The Roof Medic did the off year cleanup and check for moss. Did a great job on the roof, now the owner needs to do some clearing up. Thanks Roof Medic for excellent work.
It was an absolute delight working with the Roof Medic folks. I was referred to them through a friend and the lived up to her description. Easy to work with. Quick. Reasonable cost. If (when) I need more roof work, I will be contacting them.
This was our free roof inspection and moss treatment. They were here and cleaned up in less than 1.5 hours. Very polite and did a great job
had my roof cleaned and treated and vents replaced I have used them in the past and they are first rate
Great service, great workers!
We have been customers for over a decade. First, to have our roof cleaned and treated. As RF expanded their services, we have used some of those with great satisfaction. In addition to every single person we have interacted with from the front desk to the on-site technicians, we have been very happy. We want to give…
The Roof Medic office staff, and the onsite technicians have great customer service, very polite and professional. My mom had a hole in her Roof and technicians properly fixed it and matched the roof shingles very well. Then Roof Medic technicians cleaned, treated and took care of the moss on mom's roof in a very…
If customer service is still important to you, then I would highly recommend this business. Not only did they do an excellent job on my roof, clean-up, and repair, they did it professionally and efficiently. Highly recommend.
On time. Thorough.
Cleaned roof, good communication and prompt service. Roof looks great.
Our Roof Medic team took fantastic care of us before and after we signed our contract. Work was done very well, incredibly timely, and respectfully professionally. We will use them when we need another roof!
Got stuck on the balcony and one of their trucks were able to help me get down.
I contacted The Roof Medic based upon a recommendation from a neighbor. Joe came out and I initially requested a roof treatment while asking him to verify our 20 year old roof. Joe came down, showed me pictures of what he found and gave us two options. The first option was to set up an appointment to do the…
Highly recommended...quality workmanship...!
The crew did a very good job. The roof looks great. Did a good job cleaning up also.
Very happy with work and employees at the Roof Medic. This is the 2nd time I’ve used them since n the last 2 years.
Would absolutely recommend The Roof Medic. The service was done promptly, the techs were friendly and efficient. In addition they kept me informed throughout the entire process.
The experience with the Roof Medic was great from booking the inspection online to the communication received leading up to the service and the crew completing the work. We were not home during the service, and the crew respected our property, we could see them through our cameras. We were provided a message with a…
Possibly not the cheapest guys to hire, but the price has always seemed pretty fair. There's some real clown shoe roof/attic contractor companies out in this area that I've gone through. These guys haven't done me wrong though. Go with Roof Medic imo.
Everything went smoothly and the work looks good. Very easy to set up and complete the work.
Just now getting around to it but RM came out in late March for my annual cleaning and treatment of my roof. As usual, they did an outstanding job. They have been coming out for the past 10 years. My roof is 20 years old and looks new. I think it's going to last 80 more years! ;-)
Time For Moss treatment! As always, the Roof medic crew did an excellent job. They were careful with our landscaping, grass, and even the flowers. Took time to do a thorough cleanup and spray extra all areas of the gutters and roof that were treated. The entire house looks so bright and clean. Thanks guys. See you next time!
Great experience, on time, excellent work, cleaned up afterwards.
They were able to come out quickly to inspect the leak, and it turned out my chimney was the problem. They offered a fair quote and were able to return soon after to remove the chimney down to below the roofline and patch the hole. The work didn’t take long, and it looks great. Everyone I dealt with was friendly and…
I was most impress with the work ethics of Jeremy and Jose! They came right on time....left 41/2 hours later...all was expertly done...NO evidence of their having been been there..spotless yard ,house and roofs of exterior garage, gazebo and home! Thanks so very much for a job expertly done... Donna Puyallup WA.
Job well done!
They did a great job and will use them again.
I highly recommend Roof Medic for any roofing needs. We recently had them out to fix a leak and perform some necessary adjustments, and they exceeded our expectations. They were incredibly thorough in their assessment and didn't just 'patch' the problem. They made sure the entire section was reinforced to keep our…
Excellent customer & product services! Low price; pics before & after, fast return if needed.
I have used the Roof Medic several times now and they always do a great job. They communicate well and are a pleasure to do business with.
I was very impressed with the prompt; professional; and knowledgeable service Joe provided! He went above and beyond to give us a detailed fair bid and we look forward to their quality work. We are fortunate to have such a fine business right here in Bonney Lake.
Very professional, neat and through .
Had my tile roof inspected and cleaned. Good quality work, prompt responses, great customer service! I’ll be using them again and recommending to everyone I know!
We have used Roof Medic for 10+ years for roof cleaning and maintenance. Most recently asked for an inspection and guidance regarding roof status. Joe came out within the week. was professional, friendly, and provided pictures of his findings. Appt was set up quickly to get repairs down with Josh. I have…
Great job all around - I had roof cleaning, gutter repairs and other misc. repairs. All were done professionally and the end result was was high quality work.
Roof was cleaned and treated. I am very pleased with the Roof Medic work. I will continue using Roof Medic.
Very professional and did an awesome job.
The folks that cleaned my roof and gutters were very professional and clean! They left my yard and gardens clean and neat. Totally recommend this company!
Repeat customer. Convenient service. This time they repaired holes in my metal garage roof from fallen branches. So happy I don't have to worry about leaks this season.
We bought the house just over a year ago and the roof was DIRTY. The Roof Medic workers had their work cut out for them cleaning and treating for moss. They did a great job.
They completed the work despite heavy rain (they were all soaked by the end of the day). Very impressive work ethic. The entire process was smooth, professional and well communicated. reasonably priced. they also have expertise in tile roofs which is rare in the PNW area.
Very good communication before the service, on time arrival and completed good work.
The roof medic and their team they sent out were amazing from start to finish. Great communication and professionalism displayed though out and the team worked very hard to make sure our roof looked practically brand new before leaving!
My husband and I really appreciated the high quality shown by the gentlemen who came to cure our roof. Joe examined a problem soffit, which had been pointed out by others, and said he could fix it, the only one who offered to do so. The mend was made, with our gratitude. I also appreciated the thorough clean-up, as…
Great group of men. Did a fantastic job. Would definitely use them in the future.
Very pleasant team of workers. The owner, who did the bidding was engaging and thorough about the job Thx
The Roof Medic people came early when they had an unexpected opening and did an excellent job of cleaning our roof and then adding the chemical. They were quick and efficient. Cleaned up after they were done. Our roof looks almost like new.
The Roof Media cleaned and treated my roof and cleaned gutters. They did a fantastic job, and cleaned up around the house. The staff were all very polite and friendly. I would highly recommend The Roof Medic to anyone looking for roof cleaning and or repairs. Dan
The Roof Medic has cleaned our roof a few times now thru the years...and have always done a GREAT job. They've also diagnosed problems and repaired our roof very quickly, and efficiently. Joe is our contact... he definitely knows his business, is very professional, and it was a pleasure working with him again. Our…
My roof looks like new, had the moss has not come back after two years, just had another maintenance and moss treatment, as before they did their work and cleaned up and it was like they were never here, except for the clean roof. They replaced my skylights two years ago and replaced warn shingles, as well as…
Cleaned up the grounds amazingly after taking care of cleaning my roof.
The team was responsive and effective! Would recommend for others to use! I plan to use for my new roof in the next year!!
Moss removal and vent repair. Great experience from start to finish. Reasonable, upfront pricing and cleaned up when done.
They did an excellent job cleaning and treating my roof as well as my gutters. After they were done, they made sure to get everything cleaned up. This company has excellent communication and really values their customers. I really appreciate it.
Cleaning, Moss treatment application and clean up. Super nice fast and professional from the first inspection to the cleaning itself. I'll have them back every year for sure.
These guys were great! We had them clean the moss off our roof, clean the gutters (inside and out) and treat to prevent re-growth of moss. They were timely, professional, did a fabulous job and left our property better than before they started.
The owner, Barry, did the initial roof inspection. I was impressed because there was no sales pressure, and he did a great job explaining why his roof cleaning method was better than others. We had some problems scheduling the cleaning, mainly due to the weather. The crew that came out was friendly and efficient. The roof and gutter faces look great!
Cleaned the roof as well
Excellent, speedy service. We were in a hurry to have our roof repaired as our house is on the market, and despite being totally slammed, they squeezed us in and got it done in one day! I’m going to recommend them to everyone who needs quality roof repair.
Very Good!!! I’d call them again!
From the initial bid to the completion of work everything was professional
Rood moss cleaning was professionally done in a timely manner, gutters were cleaned and great clean up! Thank you!
Courteous on -time service, cleaned up after. Roof looks great, also had skylight replaced.
I initially wanted a bid for me as removal. The rep took pictures of troublesome areas and explained the reason for failure. Once the work started I was surprised to find out that the workers were specialized in certain types of roof work. Each of the workers were pleasant and hard working. They are my go to roofing company now.
Was very impressed with their services. Roof looks awesome as do new skylights. Glad the inspection found the skylight damage so it could be repaired before winter. Left the property cleaner than when they arrived. Highly recommend.
Showed up on time. Very professional and answered questions fully. Did an amazing job! Cleaned roof and gutters. Liquid treated for moss. Well worth the money! Highly, highly recommend!
From scheduling to final billing…a great experience. Easy to schedule, convenient email reminders, crew arrived on time, did fantastic work, cleaned up after themselves, left no trace they were there. Guess we’ll see how the treatment goes this Fall. Thanks folks!
They were on time, completed the work and cleaned up after themselves. Hopefully the problem is fixed, I’ll know this winter when snow and ice put the repairs to the test. Satisfied with working crews professionalism.
The guys showed up on time and got the job done quickly. However, when blowing off the deck and patios they blew some of grandchildren's toys out into the yard, and then didn't bother to pick them up. Wouldn't have taken them long as it only took me about 30 seconds. At the price I'm paying now, over $ 200 dollars…
I. Like the Roof Medic's yearly cleaning and semi-yearly treatment for moss control so valuable to my piece of mind. They automatically text me every year to set up an appointment for cleaning/treating my roof. This keeps my roof in the best condition possible that saves me a lot of money in the long run. The…
Good service
Very happy with the roof cleaning and repair service provided. While I was expecting a fresh clean and newly coated roof, I was not expecting such a thorough clean up afterward. Very impressed with the attention to detail and the added power washing. Many thanks for a wonderful job.
Look no further as this is your place! We cannot say enough good things about the quality of service these folks provide! Our roof is well taken care of and looks fantastic!
Roof cleaning and moss control
Technicians were prompt and very efficient. Both were also very courteous and cleaned the area after the roof was completed.
Roof Medic was AWESOME! We had a bad/leaking skylight, & another one about to... they replaced both for us. They responded very quick! I got a next day appointment to assess the problem & they replaced them both the very next day, they were friendly, professional & I definitely recommend them! It was fantastic to…
We were starting to grow moss. Roof Medic inspected and treated. It looks good.
We’ve been customers for at least 7 years, our crew comes out a few times a year and we haven’t been disappointed!
They were competitively priced, they answered calls and emails quickly, they followed through with their promises on time and the workmanship was excellent. The repair not only fixed the problem, but it didn't look like there was a problem. It was good as new. I highly recommend The Roof Medic.
Roof Medic team did a great job of removing the moss and cleaning our roof and gutters. They applied a roof treatment, so we'll see if within the year or so how that works out. The staff has been great to work with were timely and efficient in performing the agreed upon work. Joe was especially responsive to my inquiries and was very knowledgeable.
Joe came out to do an inspection for a leak I had and was friendly, honest and extremely helpful in explaining my issue. He quoted me a minimum price and a maximum price. We scheduled them to come out a week later and they did a fantastic job. I went up on the roof with them and they showed me what had happened and…
Moss removal and treatment They were very professional from the initial inspection/estimate to the execution and clean up of the debris.
Real nice service, arrived on time, quickly set up, used safety procedures, cleaned up gunk from rain gutters. Our 2nd year and very happy.
Completely satisfied. Excellent work
Roof cleaning went as advertised, on-time, professional interaction with crew, cleaned up when done. Job looks great.
Good team at this business! Caring people, capable roof walkers, and very good at all roof/ gutter repairs. Hire them immediately and see for yourself!
I had an exceptional experience from the day we first met. In the market today trying to get household items taken care of it has become increasingly more challenging. This company was very professional, told me what they would do and when they would do it and actually di what they said. I am in the business of…
Roof Medic did an amazing job cleaning our roof up, removing moss, and getting it into great shape. Punctual, professional, and impressive results. They also did a great job cleaning up the mess on our property after that was from the roof cleaning. Would highly recommend.
First off; shout out to Katrina Hanson at the Bonney Lake front office. She's amazingly receptive and quite frankly, she represents the customer service my wife and I are use too. We're from south Texas were friendliness and good old fashion courtesy is still the gold standard. She's easy to talk too and knows her…
Roof Medic was professional and friendly - The owner was the Bomb when he came out for the Bid. The crew did a great job cleaning the moss off of my roof and replacing of the flashing boots around the vent pipes. They made sure that all the blow-off from the job was cleaned up at thee end of the job. I will use them again and would recommend them. Thanks
Cleaned moss from roof, cleared gutters and treated. Cleaned up most of the debris blown off. Very good job, signed up for yearly service.
This month, 3/2021, I used the Roof Medic based on their reviews on line and was not disappointed. I needed a full roof cleaning & inspection for repairs. The entire team from the front office, on-site free assessment to work performed was flawless. Excellent customer service and knowledge of getting our 20 year…
Cleaned my roof and gutters, fixed a few damaged skylights, and replaced a few vents that had bird damage. Best thing of all, they cleaned it all up. Professional service. I will use The Roof Medic again.
This company is honest, professional and caring. They use critical analysis to tell you what you need. They inspire trust and confidence it what they can do for you. I highly recommend them for your roofing needs.
We called over 10 companies to help fix a couple shingles had blown off our roof. Even though they were slammed and has no openings till next week, she would ask the owners if there was another option. The next day the called us back and the owner was on his way out to see us!!! They did the repair, fixed my…
I had my roof cleaned and I was very impressed with how things turned out, the roof looks new! Very good communication and an excellent service overall. Thank You!
An extremely professional and knowledgeable company. They cleaned my metal roof and replaced two damaged skylights.
They cleaned the moss off my roof, cleaned the gutters. They also cleaned up the mess their work made. Very good job. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof inspection | 132 | $539–$4.1k |
| Roof repair | 87 | $1.1k–$6.6k |
| Gutter cleaning | 66 | $371–$2.7k |
| Roof repair for storm & wind damage | 28 | $927–$11k |
| Roof damage repair | 19 | — |
| Attic venting repairs | 13 | $891–$6.3k |
| Gutter repairs | 13 | $784–$5.2k |
| Skylight repair | 12 | — |
